IDEAS home Printed from https://ideas.repec.org/a/gam/jsusta/v16y2024i15p6670-d1449718.html
   My bibliography  Save this article

Exploring Smartphone User Interface Experience-Sharing Behavior: Design Perception and Motivation-Driven Mechanisms through the SOR Model

Author

Listed:
  • Jie Gao

    (Faculty of Humanities and Arts, Macau University of Science and Technology, Macau 999078, China)

  • Wenjing Jia

    (Faculty of Humanities and Arts, Macau University of Science and Technology, Macau 999078, China)

  • Jun Yin

    (College of Design, Jiangnan University, Wuxi 214122, China)

Abstract

This study investigates user experience (UX) sharing behaviors in the context of smartphone user interface (UI) design, emphasizing their significance for UI enhancement and effective marketing strategies. Grounded in the Stimulus–Organism–Response (SOR) framework, we examine how design perception attributes—perceived usability, novelty, enjoyment, and brand image—influence UX sharing, with a spotlight on the mediating role of individual motivation. A quantitative analysis (N = 472), Structural Equation Modeling (SEM), and mediation analysis were conducted. Our findings confirm that these components can positively impact UX sharing by bolstering personal expectations and self-efficacy in knowledge sharing, with perceived usability being an exception as it unexpectedly showed a negative association with sharing frequency. Moreover, perceived brand image and individual self-expectancy and self-efficacy enhance sharing outcomes. This research enriches our understanding of the strategic importance of user interface (UI) design in the context of smartphones, furnishing empirical grounding for devising sustainable UI design strategies and productive marketing tactics. Consequently, it bears considerable relevance to both theoretical insights and practical applications.

Suggested Citation

  • Jie Gao & Wenjing Jia & Jun Yin, 2024. "Exploring Smartphone User Interface Experience-Sharing Behavior: Design Perception and Motivation-Driven Mechanisms through the SOR Model," Sustainability, MDPI, vol. 16(15), pages 1-22, August.
    • Handle: RePEc:gam:jsusta:v:16:y:2024:i:15:p:6670-:d:1449718
    as

    Download full text from publisher

    File URL: https://www.mdpi.com/2071-1050/16/15/6670/pdf
    Download Restriction: no
    File URL: https://www.mdpi.com/2071-1050/16/15/6670/
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Deborah R. Compeau & Christopher A. Higgins, 1995. "Application of Social Cognitive Theory to Training for Computer Skills," Information Systems Research, INFORMS, vol. 6(2), pages 118-143, June.
    2. Bandura, Albert & Cervone, Daniel, 1986. "Differential engagement of self-reactive influences in cognitive motivation," Organizational Behavior and Human Decision Processes, Elsevier, vol. 38(1), pages 92-113, August.
    3. Jong-Hyeon Kim & Jin-Woo Park, 2019. "The Effect of Airport Self-Service Characteristics on Passengers’ Perceived Value, Satisfaction, and Behavioral Intention: Based on the SOR Model," Sustainability, MDPI, vol. 11(19), pages 1-17, September.
    4. Noble, Charles H. & Kumar, Minu, 2008. "Using product design strategically to create deeper consumer connections," Business Horizons, Elsevier, vol. 51(5), pages 441-450.
    5. Adam Rudzewicz & Anna Strychalska-Rudzewicz, 2021. "The Influence of Brand Trust on Consumer Loyalty," European Research Studies Journal, European Research Studies Journal, vol. 0(Special 3), pages 454-470.
    6. Violina P. Rindova & Antoaneta P. Petkova, 2007. "When Is a New Thing a Good Thing? Technological Change, Product Form Design, and Perceptions of Value for Product Innovations," Organization Science, INFORMS, vol. 18(2), pages 217-232, April.
    7. McMILLAN, SALLY J. & HWANG, JANG-SUN & LEE, GUIOHK, 2003. "Effects of Structural and Perceptual Factors on Attitudes toward the Website," Journal of Advertising Research, Cambridge University Press, vol. 43(4), pages 400-409, December.
    8. Schmitt, Bernd, 1997. "Who is the Chinese consumer? Segmentation in the People's Republic of China," European Management Journal, Elsevier, vol. 15(2), pages 191-194, April.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Aurélie Hemonnet-Goujot & Pierre Valette-Florence, 2022. "“All you need is love”. From product design value perception to luxury brand love: An integrated framework," Post-Print hal-03562015, HAL.
    2. Hemonnet-Goujot, Aurélie & Valette-Florence, Pierre, 2022. "“All you need is love” from product design value perception to luxury brand love: An integrated framework," Journal of Business Research, Elsevier, vol. 139(C), pages 1463-1475.
    3. Little, Cedric & Felzensztein, Christian & Gimmon, Eli & Muñoz, Pablo, 2015. "The business management of the Chilean salmon farming industry," Marine Policy, Elsevier, vol. 54(C), pages 108-117.
    4. Nitin Walia & Mark Srite & Wendy Huddleston, 2016. "Eyeing the web interface: the influence of price, product, and personal involvement," Electronic Commerce Research, Springer, vol. 16(3), pages 297-333, September.
    5. Gonzalez, George C. & Sharma, Pratyush N. & Galletta, Dennis F., 2012. "The antecedents of the use of continuous auditing in the internal auditing context," International Journal of Accounting Information Systems, Elsevier, vol. 13(3), pages 248-262.
    6. Fatima Zahra Barrane & Gahima Egide Karuranga & Diane Poulin, 2018. "Technology Adoption and Diffusion: A New Application of the UTAUT Model," International Journal of Innovation and Technology Management (IJITM), World Scientific Publishing Co. Pte. Ltd., vol. 15(06), pages 1-19, December.
    7. Weiling Ke & Lele Kang & Chuan-Hoo Tan & Chih-Hung Peng, 2021. "User Competence with Enterprise Systems: The Effects of Work Environment Factors," Information Systems Research, INFORMS, vol. 32(3), pages 860-875, September.
    8. Xuelin Chen & Dongmei Zhou & Ziying Zhan & Ruoyu Lu, 2023. "When Do You Enter? Entrepreneurial Firms’ Entry Timing and Product Performance in the Digital Platform Market," Sustainability, MDPI, vol. 15(6), pages 1-18, March.
    9. Mohammad H. Pakravan & Nordica MacCarty, 2020. "What Motivates Behavior Change? Analyzing User Intentions to Adopt Clean Technologies in Low-Resource Settings Using the Theory of Planned Behavior," Energies, MDPI, vol. 13(11), pages 1-32, June.
    10. Delphine Lacaze, 2005. "Towards A Better Understanding Of Integration Processes: Validation Of A Model Of Newcomers’ Proactive Behaviors [Vers Une Meilleure Comprehension Des Processus D'Integration : Validation D'Un Mode," Post-Print hal-04321292, HAL.
    11. Chien-Yu Chen & Shih-Wen Su & Yu-Zhi Lin & Chuen-Tsai Sun, 2023. "The Effect of Time Management and Help-Seeking in Self-Regulation-Based Computational Thinking Learning in Taiwanese Primary School Students," Sustainability, MDPI, vol. 15(16), pages 1-22, August.
    12. David Tjahjana & Diena Dwidienawati & Teti Rohayati & Kenziro Kenziro & Ferry Wijaya & Sharren Nathania & Dyah Gandasari, 2024. "The Role of Family Responsibility, Assertiveness, and Networking in Building Female Leadership Aspirations," Sustainability, MDPI, vol. 16(12), pages 1-16, June.
    13. Dalton, P.S. & Gonzalez Jimenez, V.H. & Noussair, C.N., 2015. "Paying with Self-Chosen Goals : Incentives and Gender Differences," Discussion Paper 2015-021, Tilburg University, Center for Economic Research.
    14. Rory McDonald & Cheng Gao, 2019. "Pivoting Isn’t Enough? Managing Strategic Reorientation in New Ventures," Organization Science, INFORMS, vol. 30(6), pages 1289-1318, November.
    15. Islam, Asad & Kwon, Sungoh & Masood, Eema & Prakash, Nishith & Sabarwal, Shwetlena & Saraswat, Deepak, 2020. "When Goal-Setting Forges Ahead but Stops Short," GLO Discussion Paper Series 526, Global Labor Organization (GLO).
    16. Daniel R Clark & Dan Li & Dean A Shepherd, 2018. "Country familiarity in the initial stage of foreign market selection," Journal of International Business Studies, Palgrave Macmillan;Academy of International Business, vol. 49(4), pages 442-472, May.
    17. Ghulam Mustafa & Richard Glavee-Geo & Kjell Gronhaug & Hanan Saber Almazrouei, 2019. "Structural Impacts on Formation of Self-Efficacy and Its Performance Effects," Sustainability, MDPI, vol. 11(3), pages 1-24, February.
    18. Takumi Kato, 2021. "Brand loyalty explained by concept recall: recognizing the significance of the brand concept compared to features," Journal of Marketing Analytics, Palgrave Macmillan, vol. 9(3), pages 185-198, September.
    19. McCarter, Matthew W. & Rockmann, Kevin W. & Northcraft, Gregory B., 2010. "Is it even worth it? The effect of loss prospects in the outcome distribution of a public goods dilemma," Organizational Behavior and Human Decision Processes, Elsevier, vol. 111(1), pages 1-12, January.
    20. Su-Chen(Cecilia) Lin & Mei-Chen Chuang & Chen-Yuan Huang & Chia-En Liu, 2023. "Nursing Staff’s Behavior Intention to Use Mobile Technology: An Exploratory Study Employing the UTAUT 2 Model," SAGE Open, , vol. 13(4), pages 21582440231, November.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:gam:jsusta:v:16:y:2024:i:15:p:6670-:d:1449718. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: MDPI Indexing Manager (email available below). General contact details of provider: https://www.mdpi.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.