IDEAS home Printed from https://ideas.repec.org/a/gam/jsusta/v16y2024i11p4546-d1403019.html
   My bibliography  Save this article

Smart Experience and Green Health Tourism: The Moderating Role of Content Marketing

Author

Listed:
  • Zohreh Amiri Sardari

    (Department of Economic and Administrative Sciences, Faculty of Social Sciences, Akdeniz University, Antalya 07058, Turkey)

  • Tayebeh Abdoli Mohamadabadi

    (Faculty of Entrepreneurship, University of Tehran, Tehran 1439813141, Iran)

  • Javad Nazarian-Jashnabadi

    (Department of Management, Faculty of Economic, Management and Social Science, Shiraz University, Shiraz 7196484334, Iran)

  • Giovanni Tesoriere

    (Department of Engineering & Architecture, University of Enna Kore, 94100 Enna, Italy)

  • Tiziana Campisi

    (Department of Engineering & Architecture, University of Enna Kore, 94100 Enna, Italy)

Abstract

The purpose of this research is to evaluate smart experience in green health tourism with the mediating role of content marketing by using the two models of technology acceptance and hedonism. This study utilizes quantitative and causal research methods. A total of 332 respondents completed a survey conducted at two Iranian tourism hubs. Also, purposeful sampling was used for data collection. Respondents rated their perceptions of each item on a five-point Likert scale. Using the partial least squares path modeling technique, the results reveal the direct effects of smart experience on green health tourism. The findings suggest that content marketing interacts with smart experience to influence green health tourism, such that the use of smart experience in health tourism can reduce the annual costs of developing environmental protection methods. This paper thus contributes to the hospitality management theory, green tourism, and wellness literature.

Suggested Citation

  • Zohreh Amiri Sardari & Tayebeh Abdoli Mohamadabadi & Javad Nazarian-Jashnabadi & Giovanni Tesoriere & Tiziana Campisi, 2024. "Smart Experience and Green Health Tourism: The Moderating Role of Content Marketing," Sustainability, MDPI, vol. 16(11), pages 1-20, May.
  • Handle: RePEc:gam:jsusta:v:16:y:2024:i:11:p:4546-:d:1403019
    as

    Download full text from publisher

    File URL: https://www.mdpi.com/2071-1050/16/11/4546/pdf
    Download Restriction: no

    File URL: https://www.mdpi.com/2071-1050/16/11/4546/
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Ana Cláudia Campos & Júlio Mendes & Patrícia Oom do Valle & Noel Scott, 2018. "Co-creation of tourist experiences: a literature review," Current Issues in Tourism, Taylor & Francis Journals, vol. 21(4), pages 369-400, March.
    2. Armstrong, J. Scott & Overton, Terry S., 1977. "Estimating Nonresponse Bias in Mail Surveys," MPRA Paper 81694, University Library of Munich, Germany.
    3. Ambra Galeazzo & Natalia Ortiz-de-Mandojana & Javier Delgado-Ceballos, 2021. "Green procurement and financial performance in the tourism industry: the moderating role of tourists’ green purchasing behaviour," Current Issues in Tourism, Taylor & Francis Journals, vol. 24(5), pages 700-716, March.
    4. Connell, John, 2013. "Contemporary medical tourism: Conceptualisation, culture and commodification," Tourism Management, Elsevier, vol. 34(C), pages 1-13.
    5. Sergey Kask & Tiiu Kull & Kati Orru, 2018. "The use of 3D visualization for sustainable tourism planning," Journal of Baltic Studies, Taylor & Francis Journals, vol. 49(3), pages 371-385, July.
    6. Junyu Lu & Xiao Xiao & Zixuan Xu & Chenqi Wang & Meixuan Zhang & Yang Zhou, 2022. "The potential of virtual tourism in the recovery of tourism industry during the COVID-19 pandemic," Current Issues in Tourism, Taylor & Francis Journals, vol. 25(3), pages 441-457, February.
    7. Hollebeek, Linda D. & Macky, Keith, 2019. "Digital Content Marketing's Role in Fostering Consumer Engagement, Trust, and Value: Framework, Fundamental Propositions, and Implications," Journal of Interactive Marketing, Elsevier, vol. 45(C), pages 27-41.
    8. Elena Marchiori & Evangelos Niforatos & Luca Preto, 2018. "Analysis of users’ heart rate data and self-reported perceptions to understand effective virtual reality characteristics," Information Technology & Tourism, Springer, vol. 18(1), pages 133-155, April.
    9. Ovidiu Ioan Dumitru & Andrei Viorel Tomescu, 2020. "European consumer law in the digital single market," Juridical Tribune - Review of Comparative and International Law, Bucharest Academy of Economic Studies, vol. 10(2), pages 222-238, June.
    10. Rosalba Manna & Mauro Cavallone & Maria Vincenza Ciasullo & Rocco Palumbo, 2020. "Beyond the rhetoric of health tourism: shedding light on the reality of health tourism in Italy," Current Issues in Tourism, Taylor & Francis Journals, vol. 23(14), pages 1805-1819, July.
    11. Ghada Alturif & Wafaa Saleh, 2023. "Attitudes and Behaviour towards More Sustainable Travel Options in the Kingdom of Saudi Arabia: An Emerging Social Change?," Sustainability, MDPI, vol. 15(16), pages 1-19, August.
    12. Zabih-Allah Torabi & Ali Shalbafian & Zaheer Allam & Zahed Ghaderi & Beniamino Murgante & Amir Khavarian-Garmsir, 2022. "Enhancing Memorable Experiences, Tourist Satisfaction, and Revisit Intention through Smart Tourism Technologies," Post-Print hal-03997572, HAL.
    13. Saba Salehi-Esfahani & Jorge Ridderstaat & Ahmet Bulent Ozturk, 2021. "Health tourism in a developed country with a dominant tourism market: the case of the United States’ travellers to Canada," Current Issues in Tourism, Taylor & Francis Journals, vol. 24(4), pages 536-553, February.
    14. Heesup Han & Jinsoo Hwang, 2018. "Growing competition in the healthcare tourism market and customer retention in medical clinics: New and experienced travellers," Current Issues in Tourism, Taylor & Francis Journals, vol. 21(6), pages 680-702, April.
    15. de la Hoz-Correa, Andrea & Muñoz-Leiva, Francisco & Bakucz, Márta, 2018. "Past themes and future trends in medical tourism research: A co-word analysis," Tourism Management, Elsevier, vol. 65(C), pages 200-211.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Lee, Kuo-Wei & Li, Chia-Ying, 2023. "It is not merely a chat: Transforming chatbot affordances into dual identification and loyalty," Journal of Retailing and Consumer Services, Elsevier, vol. 74(C).
    2. Aracil-Jordá, Jorge & Clemente-Almendros, Jose-Antonio & Jiménez-Zarco, Ana-Isabel & González-González, Inés, 2023. "Improving the social performance of women-led microenterprises: The role of social media marketing actions," Technological Forecasting and Social Change, Elsevier, vol. 191(C).
    3. Divya Chaudhry, 2022. "Is Medical Tourism Really Unethical? An Alternate Perspective for Developing Countries," Journal of Development Policy and Practice, , vol. 7(2), pages 145-157, July.
    4. Saumyaranjan Sahoo & Suresh Kumar Jakhar, 2024. "Industry 4.0 deployment for circular economy performance—Understanding the role of green procurement and remanufacturing activities," Business Strategy and the Environment, Wiley Blackwell, vol. 33(2), pages 1144-1160, February.
    5. Neha Malhotra & Kartik Dave, 2022. "An Assessment of Competitiveness of Medical Tourism Industry in India: A Case of Delhi NCR," International Journal of Global Business and Competitiveness, Springer, vol. 17(2), pages 215-228, December.
    6. S. Arunachalam & Sridhar N. Ramaswami & Pol Herrmann & Doug Walker, 2018. "Innovation pathway to profitability: the role of entrepreneurial orientation and marketing capabilities," Journal of the Academy of Marketing Science, Springer, vol. 46(4), pages 744-766, July.
    7. Yoon, Junghyun & Lee, Hee Yong & Dinwoodie, John, 2015. "Competitiveness of container terminal operating companies in South Korea and the industry–university–government network," Transportation Research Part A: Policy and Practice, Elsevier, vol. 80(C), pages 1-14.
    8. Sousa, Carlos M.P. & Bradley, Frank, 2008. "Antecedents of international pricing adaptation and export performance," Journal of World Business, Elsevier, vol. 43(3), pages 307-320, July.
    9. Son K. Lam & Thomas E. DeCarlo & Ashish Sharma, 2019. "Salesperson ambidexterity in customer engagement: do customer base characteristics matter?," Journal of the Academy of Marketing Science, Springer, vol. 47(4), pages 659-680, July.
    10. Danilo Soares‐Silva & Gustavo Hermínio Salati Marcondes de Moraes & Alexandre Cappellozza & Cristiano Morini, 2020. "Explaining library user loyalty through perceived service quality: What is wrong?," Journal of the Association for Information Science & Technology, Association for Information Science & Technology, vol. 71(8), pages 954-967, August.
    11. Van Wijk, Raymond & Nadolska, Anna, 2020. "Making more of alliance portfolios: The role of alliance portfolio coordination," European Management Journal, Elsevier, vol. 38(3), pages 388-399.
    12. Jarle Aarstad & Olav Andreas Kvitastein & Stig-Erik Jakobsen, 2019. "What Drives Enterprise Product Innovation? Assessing How Regional, National, And International Inter-Firm Collaboration Complement Or Substitute For R&D Investments," International Journal of Innovation Management (ijim), World Scientific Publishing Co. Pte. Ltd., vol. 23(05), pages 1-25, June.
    13. Jonathan H. Reed, 2022. "Operational and strategic change during temporary turbulence: evidence from the COVID-19 pandemic," Operations Management Research, Springer, vol. 15(1), pages 589-608, June.
    14. Tarifa Fernández, Jorge & de Burgos Jiménez, Jerónimo & Céspedes Lorente, José Joaquín, 2018. "Absorptive capacity as a confounder of the process of supply chain integration," MPRA Paper 120125, University Library of Munich, Germany, revised 2018.
    15. Dirk Boehe & Luciano Barin Cruz, 2010. "Corporate Social Responsibility, Product Differentiation Strategy and Export Performance," Journal of Business Ethics, Springer, vol. 91(2), pages 325-346, February.
    16. Aziz Barhmi & Omar Hajaji, 2023. "Multidisciplinary Approach to Supply Chain Resilience: Conceptualization and Scale Development," Central European Business Review, Prague University of Economics and Business, vol. 2023(5), pages 43-69.
    17. Franck Brulhart & Sandrine Gherra & Bertrand V. Quelin, 2019. "Do Stakeholder Orientation and Environmental Proactivity Impact Firm Profitability?," Journal of Business Ethics, Springer, vol. 158(1), pages 25-46, August.
    18. Chin-Shan Lu & Kuo-Chung Shang & Chi-Chang Lin, 2016. "Examining sustainability performance at ports: port managers’ perspectives on developing sustainable supply chains," Maritime Policy & Management, Taylor & Francis Journals, vol. 43(8), pages 909-927, November.
    19. Van Gils, Anita & Huybrechts, Jolien & Minola, Tommaso & Cassia, Lucio, 2019. "Unraveling the impact of family antecedents on family firm image: A serial multiple-mediation model," Journal of Family Business Strategy, Elsevier, vol. 10(1), pages 17-27.
    20. Tu Thanh Hoai & Nguyen Phong Nguyen, 2022. "Internal Control Systems and Performance of Emerging Market Firms: The Moderating Roles of Leadership Consistency and Quality," SAGE Open, , vol. 12(3), pages 21582440221, September.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:gam:jsusta:v:16:y:2024:i:11:p:4546-:d:1403019. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: MDPI Indexing Manager (email available below). General contact details of provider: https://www.mdpi.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.