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Co-creation of tourist experiences: a literature review

Author

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  • Ana Cláudia Campos
  • Júlio Mendes
  • Patrícia Oom do Valle
  • Noel Scott

Abstract

This paper reviews the literature concerning co-creation of tourism experiences. It analyses the theoretical underpinnings of co-creation and discusses key dimensions of the concept from the tourist's perspective, highlighting the importance of active participation and interaction. The aim is to propose a psychology-focused definition of on-site co-creation tourism experience on which to base a conceptual framework relating important constructs. Opportunities for future empirical research in this area are suggested.

Suggested Citation

  • Ana Cláudia Campos & Júlio Mendes & Patrícia Oom do Valle & Noel Scott, 2018. "Co-creation of tourist experiences: a literature review," Current Issues in Tourism, Taylor & Francis Journals, vol. 21(4), pages 369-400, March.
    • Handle: RePEc:taf:rcitxx:v:21:y:2018:i:4:p:369-400
    DOI: 10.1080/13683500.2015.1081158
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    Cited by:

    1. Sanjit K. Roy & Gaganpreet Singh & Corey Hatton & Bidit Dey & Nisreen Ameen & Satish Kumar, 2023. "Customers’ motives to co-create in smart services interactions," Electronic Commerce Research, Springer, vol. 23(3), pages 1367-1400, September.
    2. Makkar, Marian & Farrelly, Francis & Athwal, Navdeep, 2024. "Co-creating cultural heterotopic spaces in Airbnb," Journal of Business Research, Elsevier, vol. 173(C).
    3. Anne-Marie Lebrun & Che-Jen Su & Patrick Bouchet, 2021. "Domestic tourists’ experience in protected natural parks: A new trend in pandemic crisis?," Post-Print hal-03584047, HAL.
    4. Nurakmal Ramli & Azmatun Nadiah Hamdan & Syafiqah Mohd Razani & Ezza Ezzati Ramli & Syahirah Salsagap & Fitri Aimal Nasaruddin & Muhammad Nabil Hazizan, 2023. "Factors Influencing Technology Usage among Event Attendees," Information Management and Business Review, AMH International, vol. 15(3), pages 126-131.
    5. Zohreh Amiri Sardari & Tayebeh Abdoli Mohamadabadi & Javad Nazarian-Jashnabadi & Giovanni Tesoriere & Tiziana Campisi, 2024. "Smart Experience and Green Health Tourism: The Moderating Role of Content Marketing," Sustainability, MDPI, vol. 16(11), pages 1-20, May.
    6. Yongzhong Yang & Shuangji Liu & Xiaoting Song, 2023. "The Co-creation of Museum Experience Value From the Perspective of Visitor Motivation," SAGE Open, , vol. 13(4), pages 21582440231, October.
    7. Moura, Francisco Tigre & Hattula, Cansu, 2024. "Sustainable consumption and hedonic event experiences: A conceptual framework and future research agenda," IU Discussion Papers - Marketing & Communication 2 (Juni 2024), IU International University of Applied Sciences.

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