The moderating effect of fan engagement on the relationship between fan knowledge and fan co-creation in social media
Author
Abstract
Suggested Citation
DOI: 10.1108/IJSMS-09-2022-0175
Note: View the original document on HAL open archive server: https://hal.science/hal-03969039
Download full text from publisher
References listed on IDEAS
- Lock, Daniel J. & Funk, Daniel C., 2016. "The Multiple In-group Identity Framework," Sport Management Review, Elsevier, vol. 19(2), pages 85-96.
- Anna Gerke & Yan Dalla Pria, 2018. "Cluster Concept: Lessons for the Sport Sector? Toward a Two-Step Model of Sport Cluster Development Based on Socioeconomic Proximity," Post-Print hal-01858799, HAL.
- Wu, Jiebing & Guo, Bin & Shi, Yongjiang, 2013. "Customer knowledge management and IT-enabled business model innovation: A conceptual framework and a case study from China," European Management Journal, Elsevier, vol. 31(4), pages 359-372.
- McDonald, Heath & Karg, Adam J., 2014. "Managing co-creation in professional sports: The antecedents and consequences of ritualized spectator behavior," Sport Management Review, Elsevier, vol. 17(3), pages 292-309.
- Gibbert, Michael & Leibold, Marius & Probst, Gilbert, 2002. "Five Styles of Customer Knowledge Management, and How Smart Companies Use Them To Create Value," European Management Journal, Elsevier, vol. 20(5), pages 459-469, October.
- Doyle, Jason P. & Lock, Daniel & Funk, Daniel C. & Filo, Kevin & McDonald, Heath, 2017. "‘I was there from the start’: The identity-maintenance strategies used by fans to combat the threat of losing," Sport Management Review, Elsevier, vol. 20(2), pages 184-197.
- Constantino Stavros & Matthew D. Meng & Kate Westberg & Francis Farrelly, 2014. "Understanding fan motivation for interacting on social media," Sport Management Review, Taylor & Francis Journals, vol. 17(4), pages 455-469, October.
- Wegner, Christine E. & Delia, Elizabeth B. & Baker, Bradley J., 2020. "Fan response to the identity threat of potential team relocation," Sport Management Review, Elsevier, vol. 23(2), pages 215-228.
- Kozinets, Robert V, 2002. "Can Consumers Escape the Market? Emancipatory Illuminations from Burning Man," Journal of Consumer Research, Journal of Consumer Research Inc., vol. 29(1), pages 20-38, June.
- Hollebeek, Linda D. & Glynn, Mark S. & Brodie, Roderick J., 2014. "Consumer Brand Engagement in Social Media: Conceptualization, Scale Development and Validation," Journal of Interactive Marketing, Elsevier, vol. 28(2), pages 149-165.
- Wang, Michael Chih-Hung & Tang, Ya-Yun, 2018. "Examining the antecedents of sport team brand equity: A dual-identification perspective," Sport Management Review, Elsevier, vol. 21(3), pages 293-306.
- M García-Murillo & H Annabi, 2002. "Customer knowledge management," Journal of the Operational Research Society, Palgrave Macmillan;The OR Society, vol. 53(8), pages 875-884, August.
- Stavros, Constantino & Meng, Matthew D. & Westberg, Kate & Farrelly, Francis, 2014. "Understanding fan motivation for interacting on social media," Sport Management Review, Elsevier, vol. 17(4), pages 455-469.
- Behnam, Mohsen & Hollebeek, Linda D. & Clark, Moira K. & Farabi, Reza, 2021. "Exploring customer engagement in the product vs. service context," Journal of Retailing and Consumer Services, Elsevier, vol. 60(C).
- Christine E. Wegner & Elizabeth B. Delia & Bradley J. Baker, 2020. "Fan response to the identity threat of potential team relocation," Sport Management Review, Taylor & Francis Journals, vol. 23(2), pages 215-228, April.
- Stephen L. Vargo & Robert F. Lusch, 2016. "Institutions and axioms: an extension and update of service-dominant logic," Journal of the Academy of Marketing Science, Springer, vol. 44(1), pages 5-23, January.
- Healy, Jason C. & McDonagh, Pierre, 2013. "Consumer roles in brand culture and value co-creation in virtual communities," Journal of Business Research, Elsevier, vol. 66(9), pages 1528-1540.
- Maryam Muti Altalhi, 2020. "Social co-creation acceptance among females in Saudi Arabia," Cogent Business & Management, Taylor & Francis Journals, vol. 7(1), pages 1739489-173, January.
- Hollebeek, Linda D. & Macky, Keith, 2019. "Digital Content Marketing's Role in Fostering Consumer Engagement, Trust, and Value: Framework, Fundamental Propositions, and Implications," Journal of Interactive Marketing, Elsevier, vol. 45(C), pages 27-41.
- Sonali K. Shah, 2006. "Motivation, Governance, and the Viability of Hybrid Forms in Open Source Software Development," Management Science, INFORMS, vol. 52(7), pages 1000-1014, July.
- Jason P. Doyle & Daniel Lock & Daniel C. Funk & Kevin Filo & Heath McDonald, 2017. "‘I was there from the start’: The identity-maintenance strategies used by fans to combat the threat of losing," Sport Management Review, Taylor & Francis Journals, vol. 20(2), pages 184-197, April.
- Mohsen Behnam & Mikihiro Sato & Bradley J. Baker, 2021. "The Role of Consumer Engagement in Behavioral Loyalty through Value Co-Creation in Fitness Clubs," Sport Management Review, Taylor & Francis Journals, vol. 24(4), pages 567-593, August.
- Michael Chih-Hung Wang & Ya-Yun Tang, 2018. "Examining the antecedents of sport team brand equity: A dual-identification perspective," Sport Management Review, Taylor & Francis Journals, vol. 21(3), pages 293-306, July.
- Mangold, W. Glynn & Faulds, David J., 2009. "Social media: The new hybrid element of the promotion mix," Business Horizons, Elsevier, vol. 52(4), pages 357-365, July.
- Heath McDonald & Adam J. Karg, 2014. "Managing co-creation in professional sports: The antecedents and consequences of ritualized spectator behavior," Sport Management Review, Taylor & Francis Journals, vol. 17(3), pages 292-309, July.
- Daniel J. Lock & Daniel C. Funk, 2016. "The Multiple In-group Identity Framework," Sport Management Review, Taylor & Francis Journals, vol. 19(2), pages 85-96, April.
Most related items
These are the items that most often cite the same works as this one and are cited by the same works as this one.- Moital, Miguel & Bain, Amy & Thomas, Harriet, 2019. "Summary of cognitive, affective, and behavioural outcomes of consuming prestigious sports events," Sport Management Review, Elsevier, vol. 22(5), pages 652-666.
- Wang, Michael Chih-Hung & Tang, Ya-Yun, 2018. "Examining the antecedents of sport team brand equity: A dual-identification perspective," Sport Management Review, Elsevier, vol. 21(3), pages 293-306.
- Delia, Elizabeth B. & James, Jeffrey D., 2018. "The meaning of team in team identification," Sport Management Review, Elsevier, vol. 21(4), pages 416-429.
- Luo, Xi & Cheah, Jun-Hwa & Hollebeek, Linda D. & Lim, Xin-Jean, 2024. "Boosting customers’ impulsive buying tendency in live-streaming commerce: The role of customer engagement and deal proneness," Journal of Retailing and Consumer Services, Elsevier, vol. 77(C).
- Dessart, Laurence & Pitardi, Valentina, 2019. "How stories generate consumer engagement: An exploratory study," Journal of Business Research, Elsevier, vol. 104(C), pages 183-195.
- Karol Król & Dariusz Zdonek, 2021. "Most Often Motivated by Social Media: The Who, the What, and the How Much—Experience from Poland," Sustainability, MDPI, vol. 13(20), pages 1-20, October.
- Rather, Raouf Ahmad & Hollebeek, Linda D., 2021. "Customers’ service-related engagement, experience, and behavioral intent: Moderating role of age," Journal of Retailing and Consumer Services, Elsevier, vol. 60(C).
- Kharouf, Husni & Biscaia, Rui & Garcia-Perez, Alexeis & Hickman, Ellie, 2020. "Understanding online event experience: The importance of communication, engagement and interaction," Journal of Business Research, Elsevier, vol. 121(C), pages 735-746.
- Dima Sawaftah & Ahmad Aljarah & Eva Lahuerta-Otero, 2021. "Power Brand Defense Up, My Friend! Stimulating Brand Defense through Digital Content Marketing," Sustainability, MDPI, vol. 13(18), pages 1-17, September.
- Pezzuti, Todd & Leonhardt, James M. & Warren, Caleb, 2021. "Certainty in Language Increases Consumer Engagement on Social Media," Journal of Interactive Marketing, Elsevier, vol. 53(C), pages 32-46.
- Linda D. Hollebeek & Moira K. Clark & Wafa Hammedi & René Arvola, 2021. "Cocreated brand value: theoretical model and propositions," Journal of Brand Management, Palgrave Macmillan, vol. 28(4), pages 413-428, July.
- Annamalai, Balamurugan & Yoshida, Masayuki & Varshney, Sanjeev & Pathak, Atul Arun & Venugopal, Pingali, 2021. "Social media content strategy for sport clubs to drive fan engagement," Journal of Retailing and Consumer Services, Elsevier, vol. 62(C).
- Morgan-Thomas, Anna & Dessart, Laurence & Veloutsou, Cleopatra, 2020. "Digital ecosystem and consumer engagement: A socio-technical perspective," Journal of Business Research, Elsevier, vol. 121(C), pages 713-723.
- Mansfield, Aaron C. & Delia, Elizabeth B. & Katz, Matthew, 2020. "The blurry spectrums of team identity threat," Sport Management Review, Elsevier, vol. 23(3), pages 414-427.
- Fletcher-Brown, Judith & Turnbull, Sarah & Viglia, Giampaolo & Chen, Tom & Pereira, Vijay, 2021. "Vulnerable consumer engagement: How corporate social media can facilitate the replenishment of depleted resources," International Journal of Research in Marketing, Elsevier, vol. 38(2), pages 518-529.
- Jose A. Flecha Ortiz & María Los M. Santos Corrada & Evelyn Lopez & Virgin Dones & Vivian Feliberty Lugo, 2023. "Don't make ads, make TikTok’s: media and brand engagement through Gen Z's use of TikTok and its significance in purchase intent," Journal of Brand Management, Palgrave Macmillan, vol. 30(6), pages 535-549, November.
- Wegner, Christine E. & Delia, Elizabeth B. & Baker, Bradley J., 2020. "Fan response to the identity threat of potential team relocation," Sport Management Review, Elsevier, vol. 23(2), pages 215-228.
- Matti Haverila & Kai Haverila & Caitlin McLaughlin & Mehak Arora, 2022. "Engagement, participation, and relationship quality in the context of co-creation in brand communities," Journal of Marketing Analytics, Palgrave Macmillan, vol. 10(3), pages 232-249, September.
- Mai Thi My-Quyen & Le Nguyen Hau, 2021. "Transforming customer brand engagement to co-creation value through participation energy and effort," Service Business, Springer;Pan-Pacific Business Association, vol. 15(3), pages 493-514, September.
- Capeau, Fanny & Valette-Florence, Pierre & Cova, Véronique, 2024. "A consumer demands-resources model of engagement: Theoretical and managerial contributions from a cross-validated predictive ability test procedure," Journal of Business Research, Elsevier, vol. 177(C).
More about this item
Keywords
Fan co-creation fan engagement fan knowledge team identification; Fan co-creation; fan engagement; fan knowledge; team identification;All these keywords.
NEP fields
This paper has been announced in the following NEP Reports:- NEP-CSE-2023-04-17 (Economics of Strategic Management)
- NEP-DES-2023-04-17 (Economic Design)
- NEP-KNM-2023-04-17 (Knowledge Management and Knowledge Economy)
- NEP-PAY-2023-04-17 (Payment Systems and Financial Technology)
- NEP-SPO-2023-04-17 (Sports and Economics)
Statistics
Access and download statisticsCorrections
All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:hal:journl:hal-03969039. See general information about how to correct material in RePEc.
If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.
If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .
If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.
For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: CCSD (email available below). General contact details of provider: https://hal.archives-ouvertes.fr/ .
Please note that corrections may take a couple of weeks to filter through the various RePEc services.