IDEAS home Printed from https://ideas.repec.org/a/gam/jsusta/v15y2023i16p12196-d1213831.html
   My bibliography  Save this article

Role of ChatGPT and Skilled Workers for Business Sustainability: Leadership Motivation as the Moderator

Author

Listed:
  • Demetris Vrontis

    (School of Business, University of Nicosia, Nicosia 1700, Cyprus
    Dubai Campus, S.P Jain School of Global Management, Dubai P.O. Box 502345, United Arab Emirates)

  • Ranjan Chaudhuri

    (Research Center, Léonard de Vinci Pôle Universitaire, La Défense, 92 916 Paris, France)

  • Sheshadri Chatterjee

    (Department of Computer Science and Engineering, Indian Institute of Technology Kharagpur, West Bengal 721302, India)

Abstract

ChatGPT is an AI tool that was primarily developed by OpenAI with the support of its GPT-3.5 and GPT-4 platforms and large language models. ChatGPT has been fine-tuned with both supervised and reinforcement learning technology. Various types of organizations are interested in adopting applications supported by GPT-3.5 and GPT-4 platforms, but there is an acute shortage of trained workers in this field. Research is needed to investigate the role of this very new technology and skilled workers in maintaining business sustainability. Also, few studies have investigated the role of leadership motivation in accelerating business sustainability. Therefore, this study aims to examine the role of ChatGPT and skilled employees in business sustainability. It also investigates the moderating impact of leadership motivation on business sustainability. With the help of resource-based view (RBV) and the extant literature, a theoretical model was developed, which was then validated using the PLS-SEM technique on feedback from 209 respondents. The study finds that both ChatGPT and skilled workers have significant impact on improving business sustainability. The study also demonstrates that leadership motivation significantly impacts business sustainability.

Suggested Citation

  • Demetris Vrontis & Ranjan Chaudhuri & Sheshadri Chatterjee, 2023. "Role of ChatGPT and Skilled Workers for Business Sustainability: Leadership Motivation as the Moderator," Sustainability, MDPI, vol. 15(16), pages 1-14, August.
    • Handle: RePEc:gam:jsusta:v:15:y:2023:i:16:p:12196-:d:1213831
    as

    Download full text from publisher

    File URL: https://www.mdpi.com/2071-1050/15/16/12196/pdf
    Download Restriction: no
    File URL: https://www.mdpi.com/2071-1050/15/16/12196/
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Sheshadri Chatterjee & Kalyan Kumar Bhattacharjee & Chia-Wen Tsai & Amit Kumar Agrawal, 2021. "Impact of peer influence and government support for successful adoption of technology for vocational education: A quantitative study using PLS-SEM technique," Quality & Quantity: International Journal of Methodology, Springer, vol. 55(6), pages 2041-2064, December.
    2. Chatterjee, Sheshadri & Chaudhuri, Ranjan & Vrontis, Demetris & Thrassou, Alkis, 2022. "SME entrepreneurship and digitalization – the potentialities and moderating role of demographic factors," Technological Forecasting and Social Change, Elsevier, vol. 179(C).
    3. Mishra, Anubhav & Maheswarappa, Satish S. & Maity, Moutusy & Samu, Sridhar, 2018. "Adolescent's eWOM intentions: An investigation into the roles of peers, the Internet and gender," Journal of Business Research, Elsevier, vol. 86(C), pages 394-405.
    4. Sheshadri Chatterjee & Ranjan Chaudhuri & Georgia Sakka & Balakrishna Grandhi & Antonino Galati & Evangelia Siachou & Demetris Vrontis, 2021. "Adoption of Social Media Marketing for Sustainable Business Growth of SMEs in Emerging Economies: The Moderating Role of Leadership Support," Sustainability, MDPI, vol. 13(21), pages 1-16, November.
    5. Tyna Eloundou & Sam Manning & Pamela Mishkin & Daniel Rock, 2023. "GPTs are GPTs: An Early Look at the Labor Market Impact Potential of Large Language Models," Papers 2303.10130, arXiv.org, revised Aug 2023.
    6. Carla Curado & Nick Bontis, 2006. "The knowledge-based view of the firm and its theoretical precursor," International Journal of Learning and Intellectual Capital, Inderscience Enterprises Ltd, vol. 3(4), pages 367-381.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Chatterjee, Sheshadri & Chaudhuri, Ranjan & Vrontis, Demetris & Dana, Léo-Paul & Kabbara, Diala, 2024. "Developing resilience of MNEs: From global value chain (GVC) capability and performance perspectives," Journal of Business Research, Elsevier, vol. 172(C).
    2. Chaudhuri, Ranjan & Chatterjee, Sheshadri & Gupta, Shivam & Kamble, Sachin, 2023. "Green supply chain technology and organization performance: Moderating role of environmental dynamism and product-service innovation capability," Technovation, Elsevier, vol. 128(C).
    3. Chatterjee, Sheshadri & Chaudhuri, Ranjan & Mariani, Marcello & Fosso Wamba, Samuel, 2023. "Examining the role of intellectual capital on knowledge sharing in digital platform-based MNEs and its impact on firm performance," Technological Forecasting and Social Change, Elsevier, vol. 197(C).
    4. Chaudhuri, Ranjan & Chatterjee, Sheshadri & Mariani, Marcello M. & Wamba, Samuel Fosso, 2024. "Assessing the influence of emerging technologies on organizational data driven culture and innovation capabilities: A sustainability performance perspective," Technological Forecasting and Social Change, Elsevier, vol. 200(C).
    5. Chatterjee, Sheshadri & Chaudhuri, Ranjan & Grandhi, Balakrishna & Galati, Antonino, 2023. "Evolution of strategy for global value creation in MNEs: Role of knowledge management, technology adoption, and financial investment," Journal of International Management, Elsevier, vol. 29(5).
    6. Chatterjee, Sheshadri & Chaudhuri, Ranjan & Mariani, Marcello & Fosso Wamba, Samuel, 2023. "The consequences of innovation failure: An innovation capabilities and dynamic capabilities perspective," Technovation, Elsevier, vol. 128(C).
    7. Chatterjee, Sheshadri & Chaudhuri, Ranjan & Kumar, Ajay & Aránega, Alba Yela & Biswas, Baidyanath, 2023. "Development of an integrative model for electronic vendor relationship management for improving technological innovation, social change and sustainability performance," Technological Forecasting and Social Change, Elsevier, vol. 186(PB).
    8. Chatterjee, Sheshadri & Mariani, Marcello & Fosso Wamba, Samuel, 2023. "Prosumers’ intention to co-create business value and the moderating role of digital media usage," Journal of Business Research, Elsevier, vol. 163(C).
    9. Chatterjee, Sheshadri & Chaudhuri, Ranjan & Gupta, Shivam & Sivarajah, Uthayasankar & Bag, Surajit, 2023. "Assessing the impact of big data analytics on decision-making processes, forecasting, and performance of a firm," Technological Forecasting and Social Change, Elsevier, vol. 196(C).
    10. Chatterjee, Sheshadri & Chaudhuri, Ranjan & Vrontis, Demetris, 2023. "Acceptance of social robot and its challenges: From privacy calculus perspectives," Technological Forecasting and Social Change, Elsevier, vol. 196(C).
    11. Leo-Paul Dana & Demetris Vrontis & Ranjan Chaudhuri & Sheshadri Chatterjee, 2023. "Entrepreneurship Strategy through Social Commerce Platform: An Empirical Approach Using Contagion Theory and Information Adoption Model," Sustainability, MDPI, vol. 15(16), pages 1-16, August.
    12. Demetris Vrontis & Ranjan Chaudhuri & Sheshadri Chatterjee & Antonino Galati, 2023. "The Impact of the COVID-19 Pandemic on the Hospitality and Tourism Industry: The Mediating Effect of Coping and the Moderating Role of Management Support," Sustainability, MDPI, vol. 15(20), pages 1-21, October.
    13. Chatterjee, Sheshadri & Chaudhuri, Ranjan & Mikalef, Patrick & Sarpong, David, 2023. "Coopetition in the platform economy from ethical and firm performance perspectives," Journal of Business Research, Elsevier, vol. 157(C).
    14. Maciej Zastempowski & Waldemar Glabiszewski & Krzysztof Krukowski & Szymon Cyfert, 2020. "Technological Innovation Capabilities of Small and Medium-Sized Enterprises," European Research Studies Journal, European Research Studies Journal, vol. 0(3), pages 460-474.
    15. Anna Maria Biscotti & Eugenio D’Amico, 2019. "Does Equity Market Differently Perceive IC Management and Disclosure Behaviours?," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 10(2), pages 756-775, June.
    16. Wang, Le & Luo, Xin (Robert) & Li, Han, 2022. "Envy or conformity? An empirical investigation of peer influence on the purchase of non-functional items in mobile free-to-play games," Journal of Business Research, Elsevier, vol. 147(C), pages 308-324.
    17. Christoph Riedl & Eric Bogert, 2024. "Effects of AI Feedback on Learning, the Skill Gap, and Intellectual Diversity," Papers 2409.18660, arXiv.org.
    18. Carvajal, Daniel & Franco, Catalina & Isaksson, Siri, 2024. "Will Artificial Intelligence Get in the Way of Achieving Gender Equality?," Discussion Paper Series in Economics 3/2024, Norwegian School of Economics, Department of Economics, revised 31 Oct 2024.
    19. Martín-Rojas, Rodrigo & Garrido-Moreno, Aurora & García-Morales, Víctor J., 2023. "Social media use, corporate entrepreneurship and organizational resilience: A recipe for SMEs success in a post-Covid scenario," Technological Forecasting and Social Change, Elsevier, vol. 190(C).
    20. Cliff R. Kikawa & Charity Kiconco & Moses Agaba & Dimas Ntirampeba & Amos Ssematimba & Billy M. Kalema, 2022. "Social Media Marketing for Small and Medium Enterprise Performance in Uganda: A Structural Equation Model," Sustainability, MDPI, vol. 14(21), pages 1-20, November.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:gam:jsusta:v:15:y:2023:i:16:p:12196-:d:1213831. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: MDPI Indexing Manager (email available below). General contact details of provider: https://www.mdpi.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.