IDEAS home Printed from https://ideas.repec.org/a/gam/jsusta/v15y2023i15p11878-d1208998.html
   My bibliography  Save this article

Did the Quality of Digital Communication Skills in Education Improve after the Pandemic? Evidence from HEIs

Author

Listed:
  • Anna Urbanek

    (Faculty of Economics, University of Economics in Katowice, 40-287 Katowice, Poland)

  • Anna Losa

    (Faculty of Informatics and Communication, University of Economics in Katowice, 40-287 Katowice, Poland)

  • Monika Wieczorek-Kosmala

    (Faculty of Spatial Economy and Regions in Transition, University of Economics in Katowice, 40-287 Katowice, Poland)

  • Karel Hlaváček

    (Faculty of Economics, VSB-Technical University of Ostrava, 702 200 Ostrava, Czech Republic)

  • Aleš Lokaj

    (Faculty of Economics, VSB-Technical University of Ostrava, 702 200 Ostrava, Czech Republic)

Abstract

In the global transition, digital technologies are perceived as important drivers of change. Contemporary IT technologies help to enhance the productivity and efficiency of numerous systems on the way to achieving sustainable development goals. Wider use of digital communication tools in HEIs (higher education institutions) can reduce inequalities and increase inclusiveness of tertiary education. In this paper, we present the results of exploratory research aimed at assessing whether COVID-19 has improved digital communication skills in higher education. We revised the quality of digital direct and indirect communication skills between students and teachers (both ways), by referring to the level of satisfaction of both sides of digital communication (teachers and students). The results indicate that there is a statistically significant improvement in the quality of digital communication skills, in particular, if we compare the position of both students and teachers after the pandemic, relative to the pre-COVID-19 pandemic period. Our investigation confirms that COVID-19 was a shock that enhanced the improvement of digital communication skills in higher education, and the pandemic experience had a positive impact on the more efficient use of digital education technologies.

Suggested Citation

  • Anna Urbanek & Anna Losa & Monika Wieczorek-Kosmala & Karel Hlaváček & Aleš Lokaj, 2023. "Did the Quality of Digital Communication Skills in Education Improve after the Pandemic? Evidence from HEIs," Sustainability, MDPI, vol. 15(15), pages 1-22, August.
  • Handle: RePEc:gam:jsusta:v:15:y:2023:i:15:p:11878-:d:1208998
    as

    Download full text from publisher

    File URL: https://www.mdpi.com/2071-1050/15/15/11878/pdf
    Download Restriction: no

    File URL: https://www.mdpi.com/2071-1050/15/15/11878/
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Wyplosz, Charles, 2000. "Ten Years of Transformation: Macroeconomic Lessons," CEPR Discussion Papers 2254, C.E.P.R. Discussion Papers.
    2. Nabil Hasan Al-Kumaim & Abdulsalam K. Alhazmi & Fathey Mohammed & Nadhmi A. Gazem & Muhammad Salman Shabbir & Yousef Fazea, 2021. "Exploring the Impact of the COVID-19 Pandemic on University Students’ Learning Life: An Integrated Conceptual Motivational Model for Sustainable and Healthy Online Learning," Sustainability, MDPI, vol. 13(5), pages 1-20, February.
    3. Bernard Rosner & Robert J. Glynn & Mei-Ling T. Lee, 2006. "The Wilcoxon Signed Rank Test for Paired Comparisons of Clustered Data," Biometrics, The International Biometric Society, vol. 62(1), pages 185-192, March.
    4. Tea Pavin Ivanec, 2022. "The Lack of Academic Social Interactions and Students’ Learning Difficulties during COVID-19 Faculty Lockdowns in Croatia: The Mediating Role of the Perceived Sense of Life Disruption Caused by the Pa," Social Sciences, MDPI, vol. 11(2), pages 1-11, January.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Vigvári, Gábor, 2022. "Transzformáció és a populizmus a visegrádi országokban [Transformation and populism in the V4 countries]," Közgazdasági Szemle (Economic Review - monthly of the Hungarian Academy of Sciences), Közgazdasági Szemle Alapítvány (Economic Review Foundation), vol. 0(3), pages 339-366.
    2. Richard Pomfret, 2003. "Lessons from Economies in Transition from Central Planning," Australian Economic Review, The University of Melbourne, Melbourne Institute of Applied Economic and Social Research, vol. 36(2), pages 245-252, June.
    3. Gilles Dufrénot & Adelya Ospanova & Alain Sand-Zantman, 2014. "A small macro econometric model for Kazakhstan: a retrospective of alternative economic policies undertaken during the transition process [Working papers]," Working Papers halshs-00926223, HAL.
    4. Tabea Bork-Hüffer & Vanessa Kulcar & Ferdinand Brielmair & Andrea Markl & Daniel Marian Immer & Barbara Juen & Maria Hildegard Walter & Katja Kaufmann, 2021. "University Students’ Perception, Evaluation, and Spaces of Distance Learning during the COVID-19 Pandemic in Austria: What Can We Learn for Post-Pandemic Educational Futures?," Sustainability, MDPI, vol. 13(14), pages 1-25, July.
    5. Savitha Basri & Iqbal Thonse Hawaldar & Raveendranath Nayak & Habeeb Ur Rahiman, 2022. "Do Academic Stress, Burnout and Problematic Internet Use Affect Perceived Learning? Evidence from India during the COVID-19 Pandemic," Sustainability, MDPI, vol. 14(3), pages 1-18, January.
    6. Facchini, Giovanni & Segnana, Maria Luigia, 2003. "Growth at the EU periphery: the next enlargement," The Quarterly Review of Economics and Finance, Elsevier, vol. 43(5), pages 827-862.
    7. Rebeca Martínez-García & Fernando J. Fraile-Fernández & Gabriel Búrdalo-Salcedo & Ana María Castañón-García & María Fernández-Raga & Covadonga Palencia, 2022. "Satisfaction Level of Engineering Students in Face-to-Face and Online Modalities under COVID-19—Case: School of Engineering of the University of León, Spain," Sustainability, MDPI, vol. 14(10), pages 1-12, May.
    8. Sangeeta Lal & Rahul Mourya, 2022. "For CS Educators, by CS Educators: An Exploratory Analysis of Issues and Recommendations for Online Teaching in Computer Science," Societies, MDPI, vol. 12(4), pages 1-17, August.
    9. Mr. Sanjeev Gupta & Mr. Alejandro Simone & Mr. Alex Segura-Ubiergo, 2006. "New Evidence on Fiscal Adjustment and Growth in Transition Economies," IMF Working Papers 2006/244, International Monetary Fund.
    10. Gilles Dufrenot & Alain Sand-Zantman, 2004. "Structural reforms, macroeconomic policies and the future of Kazakhstan economy," Documents de Travail de l'OFCE 2004-11, Observatoire Francais des Conjonctures Economiques (OFCE).
    11. Somnath Datta & Glen A. Satten, 2008. "A Signed-Rank Test for Clustered Data," Biometrics, The International Biometric Society, vol. 64(2), pages 501-507, June.
    12. Ichiro Iwasaki & Taku Suzuki, 2016. "Radicalism Versus Gradualism: An Analytical Survey Of The Transition Strategy Debate," Journal of Economic Surveys, Wiley Blackwell, vol. 30(4), pages 807-834, September.
    13. Claudia Salceanu & Oana-Maria Agapie, 2022. "Emotional Intelligence and Personality Traits in Higher Education," Technium Social Sciences Journal, Technium Science, vol. 33(1), pages 416-429, July.
    14. Iwasaki, Ichiro & Kumo, Kazuhiro, 2016. "Decline and Growth in Transition Economies: A Meta-Analysis," CEI Working Paper Series 2016-9, Center for Economic Institutions, Institute of Economic Research, Hitotsubashi University.
    15. Alain Sand, 2005. "Structural reforms, macroeconomic policies and the future of Kazakhstan," Working Papers 0411, Groupe d'Analyse et de Théorie Economique Lyon St-Étienne (GATE Lyon St-Étienne), Université de Lyon.
    16. Dler O. Hasan & Aso M. Aladdin & Azad Arif Hama Amin & Tarik A. Rashid & Yossra H. Ali & Mahmood Al-Bahri & Jafar Majidpour & Ioan Batrancea & Ema Speranta Masca, 2023. "Perspectives on the Impact of E-Learning Pre- and Post-COVID-19 Pandemic—The Case of the Kurdistan Region of Iraq," Sustainability, MDPI, vol. 15(5), pages 1-18, March.
    17. Nurul Zahirah Abd Rahim & Nurun Najwa Bahari & Nur Syaza Mohd Azzimi & Zamira Hasanah Zamzuri & Hafizah Bahaludin & Nurul Farahain Mohammad & Fatimah Abdul Razak, 2023. "Comparing Friends and Peer Tutors Amidst COVID-19 Using Social Network Analysis," Mathematics, MDPI, vol. 11(4), pages 1-17, February.
    18. Sandor Valkovszky & Janos Vincze, 2001. "Estimates of and Problems with Core Inflation in Hungary," Central Bank Review, Research and Monetary Policy Department, Central Bank of the Republic of Turkey, vol. 1(1), pages 69-99.
    19. Tommaso Nannicini & Andreas Billmeier, 2011. "Economies in Transition: How Important Is Trade Openness for Growth?," Oxford Bulletin of Economics and Statistics, Department of Economics, University of Oxford, vol. 73(3), pages 287-314, June.
    20. Mateusz Marciniak & Sylwia Jaskulska & Slaven Gasparovic & Brigita Janiūnaitė & Jolita Horbačauskienė & Renata Glavak Tkalić, 2022. "The Psychological Well-Being and Civic Engagement of Polish, Croatian and Lithuanian Academic Students during COVID-19 Outbreak," IJERPH, MDPI, vol. 19(18), pages 1-17, September.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:gam:jsusta:v:15:y:2023:i:15:p:11878-:d:1208998. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: MDPI Indexing Manager (email available below). General contact details of provider: https://www.mdpi.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.