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A New Paradigm of a Sustainability-Balanced Scorecard Model for Sport Tourism

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  • Krongthong Heebkhoksung

    (Graduate School, University of the Thai Chamber of Commerce, Bangkok 10400, Thailand)

  • Wanchai Rattanawong

    (School of Engineering, University of the Thai Chamber of Commerce, Bangkok 10400, Thailand)

  • Varin Vongmanee

    (School of Engineering, University of the Thai Chamber of Commerce, Bangkok 10400, Thailand)

Abstract

An integration between the principles of supply chain management in sport tourism and a sustainability-balanced scorecard leads to the development of guidance and assessment criteria for a city to be a sustainable sport tourism destination. This paper aims to present a sport tourism sustainability management model (STSM) for the development of assessment indices when selecting a city to be developed as a sport tourism city. The model consists of five perspectives, namely the financial perspective, customer perspective, internal process perspective, learning and growth perspective, and sustainability perspective. By using the Delphi technique to obtain a consensus from experts, university lecturers, independent organizations/associations, and business entities in relation to sport tourism management, the researchers define elements to assess complex perspectives for the sustainable development of sport tourism. The results show that there are five perspectives and eighteen elements in relation to the sustainable development of sport tourism. All perspectives and elements have a high consensus, as measured by Kendall’s Coefficient of Concordance (W), of 0.488. To validate the model, the researchers examined the correlation among the five perspectives using a structural equation model and found that both the absolute fit and the incremental fit are satisfactory. As the model aligns and explains empirical data, it can support decision making for management teams, be used to effectively and efficiently draft a strategy for sustainable development in sport tourism, and improve the livelihoods of residents.

Suggested Citation

  • Krongthong Heebkhoksung & Wanchai Rattanawong & Varin Vongmanee, 2023. "A New Paradigm of a Sustainability-Balanced Scorecard Model for Sport Tourism," Sustainability, MDPI, vol. 15(13), pages 1-19, July.
    • Handle: RePEc:gam:jsusta:v:15:y:2023:i:13:p:10586-:d:1187409
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    References listed on IDEAS

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    1. Erik G. Hansen & Stefan Schaltegger, 2018. "Sustainability Balanced Scorecards and their Architectures: Irrelevant or Misunderstood?," Journal of Business Ethics, Springer, vol. 150(4), pages 937-952, July.
    2. Gibson, Heather J. & Kaplanidou, Kyriaki & Kang, Sung Jin, 2012. "Small-scale event sport tourism: A case study in sustainable tourism," Sport Management Review, Elsevier, vol. 15(2), pages 160-170.
    3. Heather J. Gibson & Kyriaki Kaplanidou & Sung Jin Kang, 2012. "Small-scale event sport tourism: A case study in sustainable tourism," Sport Management Review, Taylor & Francis Journals, vol. 15(2), pages 160-170, April.
    4. Erik G. Hansen & Stefan Schaltegger, 2016. "The Sustainability Balanced Scorecard: A Systematic Review of Architectures," Journal of Business Ethics, Springer, vol. 133(2), pages 193-221, January.
    5. José Miguel Vegara-Ferri & José María López-Gullón & Irena Valantine & Arturo Díaz Suárez & Salvador Angosto, 2020. "Factors Influencing the Tourist’s Future Intentions in Small-Scale Sports Events," Sustainability, MDPI, vol. 12(19), pages 1-18, October.
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    Cited by:

    1. Alejandro M. Martín-Gómez & María Pineda-Ganfornina & María Jesús Ávila-Gutiérrez & Alejandro Agote-Garrido & Juan Ramón Lama-Ruiz, 2024. "Balanced Scorecard for Circular Economy: A Methodology for Sustainable Organizational Transformation," Sustainability, MDPI, vol. 16(4), pages 1-20, February.
    2. Nattawut Pumpugsri & Wanchai Rattanawong & Varin Vongmanee, 2023. "Development of a Safety Heavy-Duty Vehicle Model Considering Unsafe Acts, Unsafe Conditions and Near-Miss Events Using Structural Equation Model," Sustainability, MDPI, vol. 15(16), pages 1-20, August.
    3. Sofia Gkarane & Maria Gianni & Chris Vassiliadis, 2024. "Running toward Sustainability: Exploring Off-Peak Destination Resilience through a Mixed-Methods Approach—The Case of Sporting Events," Sustainability, MDPI, vol. 16(2), pages 1-14, January.

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