IDEAS home Printed from https://ideas.repec.org/a/gam/jsusta/v14y2022i17p11041-d906508.html
   My bibliography  Save this article

Development of an Interactive Web-Based Knowledge Management Platform for Major Maintenance Activities: Case Study of Cement Manufacturing System

Author

Listed:
  • Lilian Ogechi Iheukwumere-Esotu

    (Department of Mechanical, Aerospace and Civil Engineering, University of Manchester, Oxford Road, Manchester M13 9PL, UK)

  • Akilu Yunusa-Kaltungo

    (Department of Mechanical, Aerospace and Civil Engineering, University of Manchester, Oxford Road, Manchester M13 9PL, UK)

Abstract

The expectations of organizations within industries that perform MoOSTs when adopting knowledge management (KM) as part of their organizational process are to improve the ability to execute their core business functions in the process of capturing as well as retaining expert knowledge. However, existing literature is limited in MoOSTs-specific knowledge management systems (KMS) that can assist with experience capturing, collation and transfer. This is partly due to the challenges associated with the ability to design, implement and test the efficacy of such KMS in practice, owing to many intricately identified knowledge barriers within MoOSTs. In this study, through a cement manufacturing process case study, a proposal depicting a typical KM process within MoOSTs is presented along with an early stage interactive web-based KMS for MoOSTs. The developed KMS is termed MoOSTs knowledge platform (MoOSTsKP). The MoOSTsKP was evaluated by experts for its fluidity, resilience, and adaptability to different MoOSTs organizations, which are crucial elements for integration into existing MoOSTs information technology (IT) systems. The MoOSTsKP is identified with having many benefits including prioritization of MoOSTs activities based on an in-built criticality assessment model, which enables MoOSTs experts to instantly identify priority knowledge classes and in turn rationalise the workload associated with knowledge capture and reuse. Based on expert opinions, it is envisaged that the proposed MoOSTsKP would contribute immensely towards the alleviation of challenges associated with incessant loss of vital expertise.

Suggested Citation

  • Lilian Ogechi Iheukwumere-Esotu & Akilu Yunusa-Kaltungo, 2022. "Development of an Interactive Web-Based Knowledge Management Platform for Major Maintenance Activities: Case Study of Cement Manufacturing System," Sustainability, MDPI, vol. 14(17), pages 1-23, September.
    • Handle: RePEc:gam:jsusta:v:14:y:2022:i:17:p:11041-:d:906508
    as

    Download full text from publisher

    File URL: https://www.mdpi.com/2071-1050/14/17/11041/pdf
    Download Restriction: no
    File URL: https://www.mdpi.com/2071-1050/14/17/11041/
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Chu Keong Lee & Schubert Foo & Dion Goh, 2006. "On the Concept and Types of Knowledge," Journal of Information & Knowledge Management (JIKM), World Scientific Publishing Co. Pte. Ltd., vol. 5(02), pages 151-163.
    2. Muhammad Asrar-ul-Haq & Sadia Anwar, 2016. "A systematic review of knowledge management and knowledge sharing: Trends, issues, and challenges," Cogent Business & Management, Taylor & Francis Journals, vol. 3(1), pages 1127744-112, December.
    3. Kiki Ayu & Akilu Yunusa-Kaltungo, 2020. "A Holistic Framework for Supporting Maintenance and Asset Management Life Cycle Decisions for Power Systems," Energies, MDPI, vol. 13(8), pages 1-32, April.
    4. Lilian. O. Iheukwumere-Esotu & Akilu Yunusa-Kaltungo, 2021. "Knowledge Criticality Assessment and Codification Framework for Major Maintenance Activities: A Case Study of Cement Rotary Kiln Plant," Sustainability, MDPI, vol. 13(9), pages 1-21, April.
    5. Lilian .O. Iheukwumere-Esotu & Akilu Yunusa-Kaltungo, 2021. "Knowledge Management and Experience Transfer in Major Maintenance Activities: A Practitioner’s Perspective," Sustainability, MDPI, vol. 14(1), pages 1-26, December.
    6. Maurizio Bevilacqua & Filippo Emanuele Ciarapica & Giancarlo Giacchetta & Barbara Marchetti, 2012. "Development of an innovative criticality index for turnaround management in an oil refinery," International Journal of Productivity and Quality Management, Inderscience Enterprises Ltd, vol. 9(4), pages 519-544.
    7. Sittimont Kanjanabootra & Brian Corbitt, 2016. "Reproducing knowledge in construction expertise: a reflexive theory, critical approach," Construction Management and Economics, Taylor & Francis Journals, vol. 34(7-8), pages 561-577, August.
    8. Zulkipli Ghazali & Amjad Shamim, 2015. "Managing plant turnaround maintenance in Malaysian process-based industries: a study on centralisation, formalisation and plant technology," International Journal of Applied Management Science, Inderscience Enterprises Ltd, vol. 7(1), pages 59-80.
    9. Lilian. O. Iheukwumere-Esotu & Akilu Yunusa Kaltungo, 2020. "Assessment of Barriers to Knowledge and Experience Transfer in Major Maintenance Activities," Energies, MDPI, vol. 13(7), pages 1-24, April.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Dania K. Abideen & Akilu Yunusa-Kaltungo & Patrick Manu & Clara Cheung, 2022. "A Systematic Review of the Extent to Which BIM Is Integrated into Operation and Maintenance," Sustainability, MDPI, vol. 14(14), pages 1-55, July.
    2. Lilian. O. Iheukwumere-Esotu & Akilu Yunusa-Kaltungo, 2021. "Knowledge Criticality Assessment and Codification Framework for Major Maintenance Activities: A Case Study of Cement Rotary Kiln Plant," Sustainability, MDPI, vol. 13(9), pages 1-21, April.
    3. Maria Iglesias-Mendoza & Akilu Yunusa-Kaltungo & Sara Hadleigh-Dunn & Ashraf Labib, 2021. "Learning How to Learn from Disasters through a Comparative Dichotomy Analysis: Grenfell Tower and Hurricane Katrina Case Studies," Sustainability, MDPI, vol. 13(4), pages 1-18, February.
    4. Małgorzata Jasiulewicz-Kaczmarek & Katarzyna Antosz & Ryszard Wyczółkowski & Dariusz Mazurkiewicz & Bo Sun & Cheng Qian & Yi Ren, 2021. "Application of MICMAC, Fuzzy AHP, and Fuzzy TOPSIS for Evaluation of the Maintenance Factors Affecting Sustainable Manufacturing," Energies, MDPI, vol. 14(5), pages 1-30, March.
    5. Giovanni Rinaldi & Philipp R. Thies & Lars Johanning, 2021. "Current Status and Future Trends in the Operation and Maintenance of Offshore Wind Turbines: A Review," Energies, MDPI, vol. 14(9), pages 1-28, April.
    6. Ghadah Lafi Alharbi & Monira Essa Aloud, 2024. "The effects of knowledge management processes on service sector performance: evidence from Saudi Arabia," Palgrave Communications, Palgrave Macmillan, vol. 11(1), pages 1-19, December.
    7. Xiangang Cao & Pengfei Li & Song Ming, 2021. "Remaining Useful Life Prediction-Based Maintenance Decision Model for Stochastic Deterioration Equipment under Data-Driven," Sustainability, MDPI, vol. 13(15), pages 1-19, July.
    8. Tran Huy Phuong, 2019. "How authentic leadership promotes individual knowledge sharing: viewing from the lens of COR theory," Management & Marketing, Sciendo, vol. 14(4), pages 386-401, December.
    9. Kiki Ayu & Akilu Yunusa-Kaltungo, 2020. "A Holistic Framework for Supporting Maintenance and Asset Management Life Cycle Decisions for Power Systems," Energies, MDPI, vol. 13(8), pages 1-32, April.
    10. Perotti, Francesco Antonio & Ferraris, Alberto & Candelo, Elena & Busso, Donatella, 2022. "The dark side of knowledge sharing: Exploring “knowledge sabotage” and its antecedents," Journal of Business Research, Elsevier, vol. 141(C), pages 422-432.
    11. Mamta Tripathi & Zuby Hasan, 2023. "Can leaders power and influence strategy enhance knowledge management in research intensive organizations: a modified TISM approach," Quality & Quantity: International Journal of Methodology, Springer, vol. 57(5), pages 4725-4758, October.
    12. Ap-Azli Bunawan & Nur Ardilla Fathin Ahmad Sham, 2024. "The Impact of Knowledge Management Process and Approach on Innovation Performance: A Case Study of Telekom Malaysia," International Journal of Research and Innovation in Social Science, International Journal of Research and Innovation in Social Science (IJRISS), vol. 8(5), pages 2388-2407, May.
    13. Lilian. O. Iheukwumere-Esotu & Akilu Yunusa Kaltungo, 2020. "Assessment of Barriers to Knowledge and Experience Transfer in Major Maintenance Activities," Energies, MDPI, vol. 13(7), pages 1-24, April.
    14. Francesca Iandolo & Francesca Loia & Irene Fulco & Chiara Nespoli & Francesco Caputo, 2021. "Combining Big Data and Artificial Intelligence for Managing Collective Knowledge in Unpredictable Environment—Insights from the Chinese Case in Facing COVID-19," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 12(4), pages 1982-1996, December.
    15. Flávio Luis de Mello & Roberto Lins de Carvalho, 2015. "Knowledge Geometry," Journal of Information & Knowledge Management (JIKM), World Scientific Publishing Co. Pte. Ltd., vol. 14(04), pages 1-13, December.
    16. Ghulam Murtaza Rafique & Mumtaz A. Anwar, 2017. "Motivating Knowledge Sharing Among Undergraduate Medical Students of the University of Lahore, Pakistan," Journal of Information & Knowledge Management (JIKM), World Scientific Publishing Co. Pte. Ltd., vol. 16(04), pages 1-15, December.
    17. Felix Kipkosgei & Seung Yeon Son & Seung-Wan Kang, 2020. "Coworker Trust and Knowledge Sharing among Public Sector Employees in Kenya," IJERPH, MDPI, vol. 17(6), pages 1-17, March.
    18. Saliha Gul Abbasi & Mazhar Abbas & Mahir Pradana & Serhan Abdullah Salem Al-Shammari & Umer Zaman & Muhammad Shahid Nawaz, 2021. "Impact of Organizational and Individual Factors on Knowledge Sharing Behavior: Social Capital Perspective," SAGE Open, , vol. 11(4), pages 21582440211, October.
    19. Ting Nie & Yanli Gui & Yiying Huang, 2024. "Online sharing behaviors driven by need for approval: the choice of individuals with low social intelligence and high gratitude?," Palgrave Communications, Palgrave Macmillan, vol. 11(1), pages 1-10, December.
    20. Yusuf Iskandar & Joeliaty & Umi Kaltum & Hilmiana, 2021. "The Relationship Between Intellectual Capital and Performance of Social Enterprises: A Literature Review," Academic Journal of Interdisciplinary Studies, Richtmann Publishing Ltd, vol. 10, September.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:gam:jsusta:v:14:y:2022:i:17:p:11041-:d:906508. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: MDPI Indexing Manager (email available below). General contact details of provider: https://www.mdpi.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.