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Smart Services in Smart Cities: Insights from Science Mapping Analysis

Author

Listed:
  • Radosław Malik

    (International Political Economy Department (ZMPE), Institute of International Studies (ISM), SGH Warsaw School of Economics, Al. Niepodległości 162, 02-554 Warsaw, Poland)

  • Anna Visvizi

    (International Political Economy Department (ZMPE), Institute of International Studies (ISM), SGH Warsaw School of Economics, Al. Niepodległości 162, 02-554 Warsaw, Poland
    Effat College of Business, Effat University, Jeddah 21551, Saudi Arabia)

  • Orlando Troisi

    (Department of Business Science-Management and Innovation Systems (DISA-MIS), University of Salerno, Via Giovanni Paolo II, 132, 84084 Fisciano, Italy)

  • Mara Grimaldi

    (Department of Business Science-Management and Innovation Systems (DISA-MIS), University of Salerno, Via Giovanni Paolo II, 132, 84084 Fisciano, Italy)

Abstract

Against the backdrop of the expanding debate on smart cities, the objective of this paper is to examine to what extent and to what end the connection between smart services and smart cities has been explored in the literature, and what to make of it. It is argued that smart services, including demand- and innovation-driven service development, constitute an essential part of the broad concept of smart city. Viewed in this way, smart services serve as one of the key levers through which smart cities grow, develop, and build their resilience. By placing the analysis in the broader context of the smart city as smart service system, this paper sheds light on the still underexplored fields of research and suggests how they could be examined. For the purpose of the analysis, the Science Mapping (SciMat) method is employed as it allows to quantify and to visualize research output featured in Scopus and Web of Science (WoS), thus aiding the analysis. The added value of this paper is two-fold, i.e., (i) the SciMat analysis identifies the key dimensions of the nascent smart services in smart cities debate, and consequently, (ii) allows for suggesting topics that should be further investigated to detect the drivers for cities’ growth, resilience, and sustainability.

Suggested Citation

  • Radosław Malik & Anna Visvizi & Orlando Troisi & Mara Grimaldi, 2022. "Smart Services in Smart Cities: Insights from Science Mapping Analysis," Sustainability, MDPI, vol. 14(11), pages 1-16, May.
    • Handle: RePEc:gam:jsusta:v:14:y:2022:i:11:p:6506-:d:824660
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    References listed on IDEAS

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    2. Gaetano Rocco & Claudia Pipino & Claudio Pagano, 2023. "An Overview of Urban Mobility: Revolutionizing with Innovative Smart Parking Systems," Sustainability, MDPI, vol. 15(17), pages 1-17, September.

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