Impacts of Job Standardisation on Restaurant Frontline Employees: Mediating Effect of Emotional Labour
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- Ahmet Yavuz Çamlı & Türker B. Palamutçuoğlu & Nicoleta Bărbuță-Mișu & Selin Çavuşoğlu & Florina Oana Virlanuta & Yaşar Alkan & Sofia David & Ludmila Daniela Manea, 2022. "The Moderator Effect of Communicative Rational Action in the Relationship between Emotional Labor and Job Satisfaction," Sustainability, MDPI, vol. 14(13), pages 1-25, June.
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Keywords
job standardisation; emotional labour; emotional exhaustion; job satisfaction; frontline employees; hospitality sector;All these keywords.
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