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Construction Contract Administration Performance Assessment Tool by Using a Fuzzy Structural Equation Model

Author

Listed:
  • Murat Gunduz

    (Department Civil Engineering, Qatar University, Doha P.O. Box 2713, Qatar)

  • Hesham Ahmed Elsherbeny

    (Engineering Management Program, College of Engineering, Qatar University, Doha P.O. Box 2713, Qatar)

Abstract

The contract administration process is inevitably complex, and improper performance of the associated tasks and procedures may lead to disputes between the contracting parties whilst further driving against the sustainability bottom lines. Therefore, this paper proposes an assessment tool to improve the implementation of construction contract administration (CCA) through a multi-dimensional construction contract administration performance model (CAPM), construction contract administration performance index (CCAPI), and a mobile software to assess the CCA performance at the project level by integrating the crisp value of the fuzzy set theory within a second-order confirmatory factor analysis of the structural equation modeling technique. A hybrid mobile application (CAPM) is developed using the Ionic framework which can run either in full model mode or short model mode with 93 and 33 key construction administration factors, respectively. Assessment of sustainability practices in the area of contract administration is a part of the holistic model and CAPM defines 13 major key indicators relevant to social and environmental sustainability while economic sustainability is scattered over the rest of the CAPM indicators. The CAPM is practically implemented in 13 international construction projects and the results reveal that the proposed tool is reasonably captured in the different performance levels of CCA, and we conclude a low level of implementing in risk management. As part of the holistic model, assessment of sustainability practices in the area of contract administration is separately discussed and the study reveals the need to improve the environmental and social sustainability practices in contract administration.

Suggested Citation

  • Murat Gunduz & Hesham Ahmed Elsherbeny, 2020. "Construction Contract Administration Performance Assessment Tool by Using a Fuzzy Structural Equation Model," Sustainability, MDPI, vol. 12(2), pages 1-21, January.
    • Handle: RePEc:gam:jsusta:v:12:y:2020:i:2:p:523-:d:307207
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    References listed on IDEAS

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    1. Ihab Hijazi & Umit Isikdag & Mohammed Abunemeh & Xin Li & Mariam Hashash & Rani El Meouche & Sergen Cansiz, 2018. "Mapping the Processes of Donor-Funded Construction Projects," Sustainability, MDPI, vol. 10(7), pages 1-25, July.
    2. Dubey, Vivek Kumar & Chavas, Jean-Paul & Veeramani, Dharmaraj, 2018. "Analytical framework for sustainable supply-chain contract management," International Journal of Production Economics, Elsevier, vol. 200(C), pages 240-261.
    3. Yoo, Boonghee & Donthu, Naveen, 2001. "Developing and validating a multidimensional consumer-based brand equity scale," Journal of Business Research, Elsevier, vol. 52(1), pages 1-14, April.
    4. Mark Hostetler, 2010. "Beyond Design: The Importance of Construction and Post-Construction Phases in Green Developments," Sustainability, MDPI, vol. 2(4), pages 1-10, April.
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    Cited by:

    1. Chenxi Li & Jingyao Wu & Zenglei Xi & Weiqiang Zhang, 2021. "Farmers’ Satisfaction with Land Expropriation System Reform: A Case Study in China," Land, MDPI, vol. 10(12), pages 1-16, December.
    2. Hui-Ping Tserng & I-Cheng Cho & Chun-Hung Chen & Yu-Fan Liu, 2021. "Developing a Risk Management Process for Infrastructure Projects Using IDEF0," Sustainability, MDPI, vol. 13(12), pages 1-22, June.

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