IDEAS home Printed from https://ideas.repec.org/a/gam/jsusta/v12y2020i23p9823-d450318.html
   My bibliography  Save this article

Contingency Management and Supply Chain Performance in Korea: A COVID-19 Pandemic Approach

Author

Listed:
  • Segu Oh

    (School of Business, Chungnam National University, 99 Daehak-ro, Yuseong-gu, Daejeon 34134, Korea)

  • Hee Cheol Moon

    (Department of International Trade, Chungnam National University, 99 Daehak-ro, Yuseong-gu, Daejeon 34134, Korea)

  • Yongping Zhong

    (Department of International Trade, Chungnam National University, 99 Daehak-ro, Yuseong-gu, Daejeon 34134, Korea)

Abstract

Unexpected incidents are driving global supply chains to the brink of collapse. To effectively manage contingency events like the COVID-19 pandemic and improve operational performance, factors such as information technology (IT), relational competencies, cooperation with supply chain partners and integration of supply chain systems that contribute to cooperation are essential. This study found that IT and relational competencies positively influence the integration of supply chain systems, and relational competencies have a stronger implication on supply chain integration and collaboration. In addition, supply chain collaboration, strengthened by supply chain integration, positively affects contingency management. Finally, contingency management positively influences operational performance. In this study, we adopted partial least squares structural equation modeling (PLS-SEM) method in the analysis with 102 surveys collected from business managers. Through the evaluation of determinants of contingency management and supply chain performance, this study widens the theoretical base of supply chain management and provides managers with optimal ways to build a more resilient supply chain system to cope with unexpected incidents. Consequently, with collaboration-based contingency management, companies can solve problems properly and reduce additional loss, which will enhance operational performance and enable sustainable business success.

Suggested Citation

  • Segu Oh & Hee Cheol Moon & Yongping Zhong, 2020. "Contingency Management and Supply Chain Performance in Korea: A COVID-19 Pandemic Approach," Sustainability, MDPI, vol. 12(23), pages 1-15, November.
    • Handle: RePEc:gam:jsusta:v:12:y:2020:i:23:p:9823-:d:450318
    as

    Download full text from publisher

    File URL: https://www.mdpi.com/2071-1050/12/23/9823/pdf
    Download Restriction: no
    File URL: https://www.mdpi.com/2071-1050/12/23/9823/
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Guiyang Zhu & Mabel C. Chou & Christina W. Tsai, 2020. "Lessons Learned from the COVID-19 Pandemic Exposing the Shortcomings of Current Supply Chain Operations: A Long-Term Prescriptive Offering," Sustainability, MDPI, vol. 12(14), pages 1-19, July.
    2. Prashant Kale & Harbir Singh & Howard Perlmutter, 2000. "Learning and protection of proprietary assets in strategic alliances: building relational capital," Strategic Management Journal, Wiley Blackwell, vol. 21(3), pages 217-237, March.
    3. Muhammad Fazal Ijaz & Jongtae Rhee, 2018. "Constituents and Consequences of Online-Shopping in Sustainable E-Business: An Experimental Study of Online-Shopping Malls," Sustainability, MDPI, vol. 10(10), pages 1-24, October.
    4. Mani, Venkatesh & Gunasekaran, Angappa & Delgado, Catarina, 2018. "Enhancing supply chain performance through supplier social sustainability: An emerging economy perspective," International Journal of Production Economics, Elsevier, vol. 195(C), pages 259-272.
    5. Wu, Ing-Long & Chuang, Cheng-Hung & Hsu, Chien-Hua, 2014. "Information sharing and collaborative behaviors in enabling supply chain performance: A social exchange perspective," International Journal of Production Economics, Elsevier, vol. 148(C), pages 122-132.
    6. Fan, Huan & Li, Gang & Sun, Hongyi & Cheng, T.C.E., 2017. "An information processing perspective on supply chain risk management: Antecedents, mechanism, and consequences," International Journal of Production Economics, Elsevier, vol. 185(C), pages 63-75.
    7. Dominik Zimon & Jonah Tyan & Robert Sroufe, 2019. "Implementing Sustainable Supply Chain Management: Reactive, Cooperative, and Dynamic Models," Sustainability, MDPI, vol. 11(24), pages 1-22, December.
    8. Gunasekaran, A. & Patel, C. & McGaughey, Ronald E., 2004. "A framework for supply chain performance measurement," International Journal of Production Economics, Elsevier, vol. 87(3), pages 333-347, February.
    9. Zhang, Qingyu & Cao, Mei, 2018. "Exploring antecedents of supply chain collaboration: Effects of culture and interorganizational system appropriation," International Journal of Production Economics, Elsevier, vol. 195(C), pages 146-157.
    10. Monideepa Tarafdar & Sufian Qrunfleh, 2017. "Agile supply chain strategy and supply chain performance: complementary roles of supply chain practices and information systems capability for agility," International Journal of Production Research, Taylor & Francis Journals, vol. 55(4), pages 925-938, February.
    11. Fawcett, Stanley E. & Magnan, Gregory M., 2004. "Ten guiding principles for high-impact SCM," Business Horizons, Elsevier, vol. 47(5), pages 67-74.
    12. Wong, Christina W.Y. & Lai, Kee-hung & Bernroider, Edward W.N., 2015. "The performance of contingencies of supply chain information integration: The roles of product and market complexity," International Journal of Production Economics, Elsevier, vol. 165(C), pages 1-11.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Yongping Zhong & Segu Oh & Hee Cheol Moon, 2021. "What Can Drive Consumers’ Dining-Out Behavior in China and Korea during the COVID-19 Pandemic?," Sustainability, MDPI, vol. 13(4), pages 1-17, February.
    2. Nader, Joelle & El-Khalil, Raed & Nassar, Elma & Hong, Paul, 2022. "Pandemic planning, sustainability practices, and organizational performance: An empirical investigation of global manufacturing firms," International Journal of Production Economics, Elsevier, vol. 246(C).
    3. Nishant Saravanan & Jessica Olivares-Aguila & Alejandro Vital-Soto, 2022. "Bibliometric and Text Analytics Approaches to Review COVID-19 Impacts on Supply Chains," Sustainability, MDPI, vol. 14(23), pages 1-33, November.
    4. Chauhan, Chetna & Kaur, Puneet & Arrawatia, Rakesh & Ractham, Peter & Dhir, Amandeep, 2022. "Supply chain collaboration and sustainable development goals (SDGs). Teamwork makes achieving SDGs dream work," Journal of Business Research, Elsevier, vol. 147(C), pages 290-307.
    5. Sheshadri Chatterjee & Ranjan Chaudhuri & Demetris Vrontis, 2023. "Role of fake news and misinformation in supply chain disruption: impact of technology competency as moderator," Annals of Operations Research, Springer, vol. 327(2), pages 659-682, August.
    6. Sheshadri Chatterjee & Ranjan Chaudhuri, 2022. "Supply chain sustainability during turbulent environment: Examining the role of firm capabilities and government regulation," Operations Management Research, Springer, vol. 15(3), pages 1081-1095, December.
    7. Hassan Younis & Malek Alsharairi & Hammad Younes & Balan Sundarakani, 2023. "The impact of COVID-19 on supply chains: systematic review and future research directions," Operational Research, Springer, vol. 23(3), pages 1-31, September.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Yingjie Ju & Yue Wang & Ye Cheng & Jun Jia, 2019. "Investigating the Impact Factors of the Logistics Service Supply Chain for Sustainable Performance: Focused on Integrators," Sustainability, MDPI, vol. 11(2), pages 1-16, January.
    2. Liao, Shu-Hsien & Hu, Da-Chian & Ding, Li-Wen, 2017. "Assessing the influence of supply chain collaboration value innovation, supply chain capability and competitive advantage in Taiwan's networking communication industry," International Journal of Production Economics, Elsevier, vol. 191(C), pages 143-153.
    3. Shin, Nina & Park, Sangwook, 2021. "Supply chain leadership driven strategic resilience capabilities management: A leader-member exchange perspective," Journal of Business Research, Elsevier, vol. 122(C), pages 1-13.
    4. Dekkers, Rob & de Boer, Ronald & Gelsomino, Luca Mattia & de Goeij, Christiaan & Steeman, Michiel & Zhou, Qijun & Sinclair, Scott & Souter, Victoria, 2020. "Evaluating theoretical conceptualisations for supply chain and finance integration: A Scottish focus group," International Journal of Production Economics, Elsevier, vol. 220(C).
    5. Jääskeläinen, Aki, 2021. "The relational outcomes of performance management in buyer-supplier relationships," International Journal of Production Economics, Elsevier, vol. 232(C).
    6. Wang, Hui & Gong, Qiguo & Wang, Shouyang, 2017. "Information processing structures and decision making delays in MRP and JIT," International Journal of Production Economics, Elsevier, vol. 188(C), pages 41-49.
    7. Abdurrezzak Sener & Mehmet Barut & Ali Dag & Mehmet Bayram Yildirim, 2021. "Impact of commitment, information sharing, and information usage on supplier performance: a Bayesian belief network approach," Annals of Operations Research, Springer, vol. 303(1), pages 125-158, August.
    8. Ocampo, Lanndon & Aro, Joerabell Lourdes & Evangelista, Samantha Shane & Maturan, Fatima & Atibing, Nadine May & Yamagishi, Kafferine & Selerio, Egberto, 2023. "Synthesis of strategies in post-COVID-19 public sector supply chains under an intuitionistic fuzzy environment," Socio-Economic Planning Sciences, Elsevier, vol. 85(C).
    9. Nina Shin & Sun Hyun Park & Sangwook Park, 2019. "Partnership-Based Supply Chain Collaboration: Impact on Commitment, Innovation, and Firm Performance," Sustainability, MDPI, vol. 11(2), pages 1-19, January.
    10. Sudusinghe, Jayani Ishara & Seuring, Stefan, 2022. "Supply chain collaboration and sustainability performance in circular economy: A systematic literature review," International Journal of Production Economics, Elsevier, vol. 245(C).
    11. Jacqueline Y. Sánchez-García & Juan E. Núñez-Ríos & Manuel Soto-Pérez & Pedro Pablo Cardoso-Castro & Alejandro Rodríguez-Magaña, 2020. "A Systems Science Approach to Inter-Organisational Complementarity in Tourism SMEs," Systemic Practice and Action Research, Springer, vol. 33(1), pages 1-25, February.
    12. Nina Shin & Jung-Sang Yoo & Ik-Whan G. Kwon, 2020. "Fostering Trust and Commitment in Complex Project Networks through Dedicated Investment in Partnership Management," Sustainability, MDPI, vol. 12(24), pages 1-21, December.
    13. Mohammad Alghababsheh & David Gallear, 2021. "Socially Sustainable Supply Chain Management and Suppliers’ Social Performance: The Role of Social Capital," Journal of Business Ethics, Springer, vol. 173(4), pages 855-875, November.
    14. Farzaneh Soleimani Zoghi & Fatma Muge Aslan, "undated". "The Effect Of Relational Risk Perception On Suppliers Performance; An Empirical Study On Turkish Strategic Alliances," Review of Socio - Economic Perspectives 201712, Reviewsep.
    15. Felipe Fehlberg Herrmann & Ana Paula Barbosa-Povoa & Maria Angela Butturi & Simona Marinelli & Miguel Afonso Sellitto, 2021. "Green Supply Chain Management: Conceptual Framework and Models for Analysis," Sustainability, MDPI, vol. 13(15), pages 1-20, July.
    16. Acar, Yavuz & Atadeniz, Sukran Nilvana, 2015. "Comparison of integrated and local planning approaches for the supply network of a globally-dispersed enterprise," International Journal of Production Economics, Elsevier, vol. 167(C), pages 204-219.
    17. Wu, Ing-Long & Chiu, Mai-Lun, 2018. "Examining supply chain collaboration with determinants and performance impact: Social capital, justice, and technology use perspectives," International Journal of Information Management, Elsevier, vol. 39(C), pages 5-19.
    18. Sheshadri Chatterjee & Ranjan Chaudhuri, 2022. "Supply chain sustainability during turbulent environment: Examining the role of firm capabilities and government regulation," Operations Management Research, Springer, vol. 15(3), pages 1081-1095, December.
    19. Lee, Neil Chueh-An, 2021. "Reconciling integration and reconfiguration management approaches in the supply chain," International Journal of Production Economics, Elsevier, vol. 242(C).
    20. Henri A. Schildt & Markku V.J. Maula & Thomas Keil, 2005. "Explorative and Exploitative Learning from External Corporate Ventures," Entrepreneurship Theory and Practice, , vol. 29(4), pages 493-515, July.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:gam:jsusta:v:12:y:2020:i:23:p:9823-:d:450318. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: MDPI Indexing Manager (email available below). General contact details of provider: https://www.mdpi.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.