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Investigating the Impact Factors of the Logistics Service Supply Chain for Sustainable Performance: Focused on Integrators

Author

Listed:
  • Yingjie Ju

    (School of Business, University of Jinan, Jinan 250002, China)

  • Yue Wang

    (School of Business, University of Jinan, Jinan 250002, China)

  • Ye Cheng

    (School of Management Engineering, Shandong Jianzhu University, Jinan 250101, China)

  • Jun Jia

    (School of Business, University of Jinan, Jinan 250002, China)

Abstract

The overall scale of China’s logistics industry is growing rapidly, and the environment and conditions for its development are constantly improving, which lays a solid foundation for further accelerating the development of the logistics industry. However, logistics services are characterized by subordination, immediacy, demand volatility, and substitutability. Low-level integrated management of logistics services seriously hinders the development of the logistics service supply chain (LSSC) for sustainable performance. Many studies have been limited to the performance evaluation of LSSCs, and the factors affecting LSSC performance have generally been ignored. This study focuses on integrated LSSCs by using an integrator’s opportunistic behavior as the entry point of research and investigates the factors that affect the sustainability of LSSC performance. On the basis of relevant theories, a model for a hypothesis is constructed and eight hypotheses are subsequently proposed. Moreover, 271 survey responses from functional logistics service providers (research object) are utilized to develop a structural equation model for empirical research. Findings show that integrators with opportunistic behavior inhibit the information-sharing behavior of supply chain members. Consequently, the integration capability and agility of LSSCs are reduced, which affects the overall performance of LSSCs. The findings of this study can provide management insights into the behaviors of supply chain members and governments.

Suggested Citation

  • Yingjie Ju & Yue Wang & Ye Cheng & Jun Jia, 2019. "Investigating the Impact Factors of the Logistics Service Supply Chain for Sustainable Performance: Focused on Integrators," Sustainability, MDPI, vol. 11(2), pages 1-16, January.
    • Handle: RePEc:gam:jsusta:v:11:y:2019:i:2:p:538-:d:199380
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    Cited by:

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    2. Zeplin Jiwa Husada Tarigan & Hotlan Siagian & Ferry Jie, 2021. "Impact of Enhanced Enterprise Resource Planning (ERP) on Firm Performance through Green Supply Chain Management," Sustainability, MDPI, vol. 13(8), pages 1-20, April.
    3. Xu Xu & Chan He, 2022. "The Effects of Network Structure Attributes on Growth Performance of Logistics Service Integrators in Logistics Service Supply Chain: Empirical Evidence," Sustainability, MDPI, vol. 14(24), pages 1-18, December.
    4. Jie Sun & Noorliza Binti Karia, 2024. "Innovative Approaches to Assessing Cold Chain Logistics in B2C E-Commerce Environments," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 15(3), pages 14670-14699, September.
    5. Shuna Wang & Zhi-Hua Hu, 2021. "Green Logistics Service Supply Chain Games Considering Risk Preference in Fuzzy Environments," Sustainability, MDPI, vol. 13(14), pages 1-32, July.
    6. Qing He & Haiyang Zhao & Lin Shen & Liuqun Dong & Ye Cheng & Ke Xu, 2019. "Factors Influencing Residents’ Intention toward Green Retrofitting of Existing Residential Buildings," Sustainability, MDPI, vol. 11(15), pages 1-23, August.

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