IDEAS home Printed from https://ideas.repec.org/a/gam/jsusta/v12y2020i19p8125-d422784.html
   My bibliography  Save this article

Sustainable Business Models in Hybrids: A Conceptual Framework for Community Pharmacies’ Business Owners

Author

Listed:
  • Caterina Cavicchi

    (Department of Economics and Management, University of Ferrara, 44121 Ferrara, Italy)

  • Emidia Vagnoni

    (Department of Economics and Management, University of Ferrara, 44121 Ferrara, Italy)

Abstract

Community pharmacies have recently been asked to contribute to sustainable healthcare systems through active participation in an integrated model of care and by playing a major educational role for environmental conservation. Therefore, dramatic changes in their institutional context have led to increasing competition in the drugs retail sector and a shift toward a service-oriented business. These factors urge rethinking of the business model of these hybrid organizations, which combine a profit-oriented, social, and more recently addressed, environmental identity. This paper aims at discussing a sustainable business model (SBM) that could allow community pharmacies to contribute to public health through pharmacists’ current role and development of that role. The effects of the COVID-19 pandemic suggest that human health should be at the center of the sustainable development agenda; the pandemic raises questions about the traditional role of community pharmacies, such as extending patient-oriented services. The SBM for community pharmacies represents an opportunity to enhance their role among the healthcare workforce, especially in a time of global pandemics. In addition, the SBM can support community pharmacies to integrate sustainability in day-to-day pharmacy practice, although it should be customized based on the contextual characteristics of the business and on differences between countries, such as health policies and regulations.

Suggested Citation

  • Caterina Cavicchi & Emidia Vagnoni, 2020. "Sustainable Business Models in Hybrids: A Conceptual Framework for Community Pharmacies’ Business Owners," Sustainability, MDPI, vol. 12(19), pages 1-18, October.
  • Handle: RePEc:gam:jsusta:v:12:y:2020:i:19:p:8125-:d:422784
    as

    Download full text from publisher

    File URL: https://www.mdpi.com/2071-1050/12/19/8125/pdf
    Download Restriction: no

    File URL: https://www.mdpi.com/2071-1050/12/19/8125/
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Miller, Peter & Kurunmäki, Liisa & O'Leary, Ted, 2008. "Accounting, hybrids and the management of risk," Accounting, Organizations and Society, Elsevier, vol. 33(7-8), pages 942-967.
    2. Nigel Roome & Céline Louche, 2016. "Journeying Toward Business Models for Sustainability: A Conceptual Model Found Inside the Black Box of Organisational Transformation," Post-Print hal-01183743, HAL.
    3. Mossialos, Elias & Courtin, Emilie & Naci, Huseyin & Benrimoj, Shalom & Bouvy, Marcel & Farris, Karen & Noyce, Peter & Sketris, Ingrid, 2015. "From “retailers” to health care providers: Transforming the role of community pharmacists in chronic disease management," Health Policy, Elsevier, vol. 119(5), pages 628-639.
    4. Sandro Castaldo & Monica Grosso & Erika Mallarini & Marco Rindone, 2016. "The Missing Path to Gain Customers Loyalty in Pharmacy Retail : the Role of the Store in Developing Satisfaction and Trust," Post-Print hal-02313332, HAL.
    5. Emidia Vagnoni & Giulia Rita Biavati & Michele Felisatti & Luca Pomidori, 2018. "Moderating healthcare costs through an assisted physical activity programme," International Journal of Health Planning and Management, Wiley Blackwell, vol. 33(4), pages 1146-1158, October.
    6. Elżbieta Sobczak & Bartosz Bartniczak & Andrzej Raszkowski, 2020. "Aging Society and the Selected Aspects of Environmental Threats: Evidence from Poland," Sustainability, MDPI, vol. 12(11), pages 1-22, June.
    7. Saeed Nosratabadi & Amir Mosavi & Shahaboddin Shamshirband & Edmundas Kazimieras Zavadskas & Andry Rakotonirainy & Kwok Wing Chau, 2019. "Sustainable Business Models: A Review," Sustainability, MDPI, vol. 11(6), pages 1-30, March.
    8. Steve Evans & Doroteya Vladimirova & Maria Holgado & Kirsten Van Fossen & Miying Yang & Elisabete A. Silva & Claire Y. Barlow, 2017. "Business Model Innovation for Sustainability: Towards a Unified Perspective for Creation of Sustainable Business Models," Business Strategy and the Environment, Wiley Blackwell, vol. 26(5), pages 597-608, July.
    9. Frank Birkin & Thomas Polesie & Linda Lewis, 2009. "A new business model for sustainable development: an exploratory study using the theory of constraints in Nordic organizations," Business Strategy and the Environment, Wiley Blackwell, vol. 18(5), pages 277-290, July.
    10. Cisca Joldersma & Vijco Winter, 2002. "Strategic Management in Hybrid Organizations," Public Management Review, Taylor & Francis Journals, vol. 4(1), pages 83-99, January.
    11. F. Birkin & A. Cashman & S. C. L. Koh & Z. Liu, 2009. "New sustainable business models in China," Business Strategy and the Environment, Wiley Blackwell, vol. 18(1), pages 64-77, January.
    12. Marko Hakovirta & Navodya Denuwara, 2020. "How COVID-19 Redefines the Concept of Sustainability," Sustainability, MDPI, vol. 12(9), pages 1-4, May.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Magdalena Marczewska & Mariusz Kostrzewski, 2020. "Sustainable Business Models: A Bibliometric Performance Analysis," Energies, MDPI, vol. 13(22), pages 1-30, November.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Nadia Preghenella & Cinzia Battistella, 2021. "Exploring business models for sustainability: A bibliographic investigation of the literature and future research directions," Business Strategy and the Environment, Wiley Blackwell, vol. 30(5), pages 2505-2522, July.
    2. Mara Del Baldo & Maria-Gabriella Baldarelli, 2017. "Renewing and improving the business model toward sustainability in theory and practice," International Journal of Corporate Social Responsibility, Springer, vol. 2(1), pages 1-13, December.
    3. Maurizio Massaro & Francesca Dal Mas & Charbel Jose Chiappetta Jabbour & Carlo Bagnoli, 2020. "Crypto‐economy and new sustainable business models: Reflections and projections using a case study analysis," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 27(5), pages 2150-2160, September.
    4. Maria Rosa De Giacomo & Raimund Bleischwitz, 2020. "Business models for environmental sustainability: Contemporary shortcomings and some perspectives," Business Strategy and the Environment, Wiley Blackwell, vol. 29(8), pages 3352-3369, December.
    5. Cumali Kılıç & Gaye Atilla, 2024. "Industry 4.0 and sustainable business models: An intercontinental sample," Business Strategy and the Environment, Wiley Blackwell, vol. 33(4), pages 3142-3166, May.
    6. Claudia Ogrean & Mihaela Herciu, 2020. "Business Models Addressing Sustainability Challenges—Towards a New Research Agenda," Sustainability, MDPI, vol. 12(9), pages 1-28, April.
    7. Danilo Brozovic, 2020. "Business model based on strong sustainability: Insights from an empirical study," Business Strategy and the Environment, Wiley Blackwell, vol. 29(2), pages 763-778, February.
    8. Per Engelseth & Richard Glavee-Geo & Artur Janusz & Enoch Niboi, 2020. "The Emergent Nature of Networked Sustainable Procurement," Sustainability, MDPI, vol. 13(1), pages 1-18, December.
    9. Sebastian Schroedel, 2023. "The Sustainable Business Model Database: 92 Patterns That Enable Sustainability in Business Model Innovation," Sustainability, MDPI, vol. 15(10), pages 1-27, May.
    10. Esben Rahbek Gjerdrum Pedersen & Wencke Gwozdz & Kerli Kant Hvass, 2018. "Exploring the Relationship Between Business Model Innovation, Corporate Sustainability, and Organisational Values within the Fashion Industry," Journal of Business Ethics, Springer, vol. 149(2), pages 267-284, May.
    11. Yaffa Moskovich, 2023. "Communal Organizational Culture as a Source of Business-Success Sustainability in Kibbutz Industry—Two Case Studies," Sustainability, MDPI, vol. 15(13), pages 1-19, July.
    12. Rosaria Ferlito & Rosario Faraci, 2022. "Sustainable Hybrid Business Model of Benefit Corporation: The Case of an Italian Film Production Company," Sustainability, MDPI, vol. 14(10), pages 1-17, May.
    13. Bencsik, Barbara & Palmié, Maximilian & Parida, Vinit & Wincent, Joakim & Gassmann, Oliver, 2023. "Business models for digital sustainability: Framework, microfoundations of value capture, and empirical evidence from 130 smart city services," Journal of Business Research, Elsevier, vol. 160(C).
    14. Vinicius Minatogawa & Matheus Franco & Izabela Simon Rampasso & Maria Holgado & Diego Garrido & Hernan Pinto & Ruy Quadros, 2022. "Towards Systematic Sustainable Business Model Innovation: What Can We Learn from Business Model Innovation," Sustainability, MDPI, vol. 14(5), pages 1-35, March.
    15. Cecilia Ficco & Paola Bersía & Cecilia Bressan & Edila Eudemia Herrera-Rodríguez, 2023. "Contribution of Argentinian B Corporations to Sustainable Development Goals: Empirical Analysis Based on Their Practices and Solutions to Socioenvironmental Problems," Sustainability, MDPI, vol. 16(1), pages 1-19, December.
    16. Magdalena Zioło & Iwona Bąk & Anna Spoz, 2023. "Theoretical framework of sustainable value creation by companies. What do we know so far?," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 30(5), pages 2344-2361, September.
    17. Steve J. Bickley & Alison Macintyre & Benno Torgler, 2021. "Artificial Intelligence and Big Data in Sustainable Entrepreneurship," CREMA Working Paper Series 2021-11, Center for Research in Economics, Management and the Arts (CREMA).
    18. Eduardo Méndez-León & Tatiana Reyes & René Díaz-Pichardo, 2019. "PSS for the BoP: A Review from DfS to Sustainable Business Model [PSS pour la BoP: Une revue de DfS à Business Model Durable]," Post-Print hal-02435850, HAL.
    19. PANȚA Nancy Diana, 2020. "The Triple Layered Business Model Canvas Meets The Beekeeping Sector. General And Particular Considerations From The Romanian Industry," Studies in Business and Economics, Lucian Blaga University of Sibiu, Faculty of Economic Sciences, vol. 15(3), pages 74-87, December.
    20. Winston Jerónimo Silvestre & Ana Fonseca & Sandra Naomi Morioka, 2022. "Strategic sustainability integration: Merging management tools to support business model decisions," Business Strategy and the Environment, Wiley Blackwell, vol. 31(5), pages 2052-2067, July.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:gam:jsusta:v:12:y:2020:i:19:p:8125-:d:422784. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: MDPI Indexing Manager (email available below). General contact details of provider: https://www.mdpi.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.