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Guidance on the Conceptual Design of Sustainable Product–Service Systems

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  • Chong-Wen Chen

    (Department of Information Communication, Yuan Ze University, 135 Yuan-Tung Rd., Taoyuan City 32003, Taiwan)

Abstract

The product–service system (PSS) has great potential to promote the circular economy (CE) and sustainability. Recent studies have highlighted the importance of associating social values with sustainable PSS because social actors, including stakeholders, institutions, and communities, are the key to organizational innovation and behavior change. However, it is still not clear how companies can incorporate the social context into service strategies and co-create sustainable value with their stakeholders. Through overall discussions on related studies, this concept paper proposes theoretically based guidance for developing sustainable product–service offerings in the early planning phase. A case scenario of recycling is presented to demonstrate the operation of the proposed approach. The results suggest that companies should expand the scope of their understanding of customer problems beyond the product use. Engaging in social issues such as skill empowerment and job creation can generate long-term benefits and strengthen the brand image. In addition, working with communities and other enterprises via incentives or interactive activities can foster open innovation for CE. The proposed approach serves to assist designers in handling more comprehensive contexts of sustainability and allow better preparations for resource integration in the early PSS design phase.

Suggested Citation

  • Chong-Wen Chen, 2018. "Guidance on the Conceptual Design of Sustainable Product–Service Systems," Sustainability, MDPI, vol. 10(7), pages 1-15, July.
    • Handle: RePEc:gam:jsusta:v:10:y:2018:i:7:p:2452-:d:157859
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    References listed on IDEAS

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    Cited by:

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    3. Konstantinos Mantalovas & Gaetano Di Mino & Ana Jimenez Del Barco Carrion & Elisabeth Keijzer & Björn Kalman & Tony Parry & Davide Lo Presti, 2020. "European National Road Authorities and Circular Economy: An Insight into Their Approaches," Sustainability, MDPI, vol. 12(17), pages 1-19, September.
    4. Konstantinos I. Roumeliotis & Nikolaos D. Tselikas & Dimitrios K. Nasiopoulos, 2023. "Unveiling Sustainability in Ecommerce: GPT-Powered Software for Identifying Sustainable Product Features," Sustainability, MDPI, vol. 15(15), pages 1-26, August.
    5. Estephania Delgadillo & Tatiana Reyes & Rupert J Baumgartner, 2021. "Towards territorial product-service systems: A framework linking resources, networks and value creation," Post-Print halshs-03520232, HAL.
    6. Konstantinos Mantalovas & Gaetano Di Mino, 2019. "The Sustainability of Reclaimed Asphalt as a Resource for Road Pavement Management through a Circular Economic Model," Sustainability, MDPI, vol. 11(8), pages 1-20, April.
    7. Natalia Muñoz López & Jose Luis Santolaya Sáenz & Anna Biedermann & Ana Serrano Tierz, 2020. "Sustainability Assessment of Product–Service Systems Using Flows between Systems Approach," Sustainability, MDPI, vol. 12(8), pages 1-20, April.
    8. Rita Henriques & Filipa Figueiredo & João Nunes, 2023. "Product-Services for a Resource-Efficient and Circular Economy: An Updated Review," Sustainability, MDPI, vol. 15(15), pages 1-24, August.
    9. Ana Batlles-delaFuente & Luis Jesús Belmonte-Ureña & José Antonio Plaza-Úbeda & Emilio Abad-Segura, 2021. "Sustainable Business Model in the Product-Service System: Analysis of Global Research and Associated EU Legislation," IJERPH, MDPI, vol. 18(19), pages 1-33, September.
    10. Xiao Chen & Xiaojing Sun & Dongwei Yan & Decheng Wen, 2020. "Perceived Sustainability and Customer Engagement in the Online Shopping Environment: The Rational and Emotional Perspectives," Sustainability, MDPI, vol. 12(7), pages 1-16, March.

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