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A Holistic Approach to Define Important Digital Skills for the Digital Society

Author

Listed:
  • Ioannis Zervas

    (Department of Applied Informatics, University of Macedonia, 54636 Thessaloniki, Greece)

  • Emmanouil Stiakakis

    (Department of Applied Informatics, University of Macedonia, 54636 Thessaloniki, Greece)

  • Ioannis Athanasiadis

    (Department of Economics, University of Macedonia, 54636 Thessaloniki, Greece)

  • Georgios Tsekouropoulos

    (Department of Organisation Management, Marketing & Tourism, International Hellenic University, Sindos Campus, 57400 Thessaloniki, Greece)

Abstract

Nowadays, transactions carried out with digital currencies are increasing. Modern societies are asked to respond to growing challenges related to the management of digital currencies in their daily lives. However, due to the lack of digital skills of users, the management of digital currencies hides risks. To the best of our knowledge, the originality of the current research lies in the act of combining the concept of digital skills with the use of digital currencies. After all, the use of digital currencies is constantly increasing, which means that citizens should familiarize themselves with their use, an element that makes this study valuable for digital societies. Digital skills effectively contribute to the development of digital societies because they increase the employment of citizens, facilitate access to information, and contribute to the social inclusion of individuals through digital communication, while also increasing efficiency and productivity in the workplace. Also, the government and banking institutions can more effectively sensitize citizens to digital skills for more effective use of digital currencies. In this way, tax payments will be facilitated, the use of e-wallets will be safer, and e-governance will be greatly promoted, while the quality of banking services will be improved. The methodology of this study was based on the Digital Competence Framework for Modern Societies (DigComp) and was applied through a questionnaire completed by 443 respondents. The main objective was to evaluate their digital skills from the perspective of digital currency use. The analysis of the responses was carried out by using Structural Equation Modeling (SEM). The most important result from this research reveals that users of digital currencies are significantly capable of developing communication to solve everyday problems. At the same time, users of digital currencies mostly detect digital threats and effectively manage fake news without being affected by them. However, users of digital currencies consider that security issues are important, but only for transactions and not for their supporting functions. The study concludes with suggestions for improving the experience of digital currency users through individual actions, thus having a positive impact on the state and banking institutions.

Suggested Citation

  • Ioannis Zervas & Emmanouil Stiakakis & Ioannis Athanasiadis & Georgios Tsekouropoulos, 2024. "A Holistic Approach to Define Important Digital Skills for the Digital Society," Societies, MDPI, vol. 14(7), pages 1-22, July.
    • Handle: RePEc:gam:jsoctx:v:14:y:2024:i:7:p:127-:d:1438296
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    References listed on IDEAS

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    1. Arief Rijanto, 2023. "Co-Movements between an Asian Technology Stock Index and Cryptocurrencies during the COVID-19 Pandemic: A Bi-Wavelet Approach," Economies, MDPI, vol. 11(9), pages 1-20, September.
    2. Mukul Bhatnagar & Sanjay Taneja & Ramona Rupeika-Apoga, 2023. "Demystifying the Effect of the News (Shocks) on Crypto Market Volatility," JRFM, MDPI, vol. 16(2), pages 1-16, February.
    3. Inzamam Ul Haq & Paulo Ferreira & Derick David Quintino & Nhan Huynh & Saowanee Samantreeporn, 2023. "Economic Policy Uncertainty, Energy and Sustainable Cryptocurrencies: Investigating Dynamic Connectedness during the COVID-19 Pandemic," Economies, MDPI, vol. 11(3), pages 1-23, February.
    4. Ozili, Peterson K, 2021. "Central bank digital currency can lead to the collapse of cryptocurrency," MPRA Paper 111218, University Library of Munich, Germany.
    5. Munish Gupta & Sanjay Taneja & Vikas Sharma & Amandeep Singh & Ramona Rupeika-Apoga & Kshitiz Jangir, 2023. "Does Previous Experience with the Unified Payments Interface (UPI) Affect the Usage of Central Bank Digital Currency (CBDC)?," JRFM, MDPI, vol. 16(6), pages 1-23, May.
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