Knowing the Blood Nondonor to Activate Behaviour
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- Josefa D. Martín-Santana & Lucía Melián-Alzola, 2022. "The influence of service quality and anticipated emotions on donor loyalty: an empirical analysis in blood centres in Spain," Health Care Management Science, Springer, vol. 25(4), pages 623-648, December.
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Keywords
blood donation; barriers; motivations; anticipated emotions; donation intention; nondonors;All these keywords.
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