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Email Based Institutional Network Analysis: Applications and Risks

Author

Listed:
  • Panayotis Christidis

    (European Commission, Joint Research Centre, c/Inca Garcilaso 3, E-41092 Sevilla, Spain)

  • Álvaro Gomez Losada

    (European Commission, Joint Research Centre, c/Inca Garcilaso 3, E-41092 Sevilla, Spain)

Abstract

Social Network Analysis can be applied to describe the patterns of communication within an organisation. We explore how extending standard methods, by accounting for the direction and volume of emails, can reveal information regarding the roles of individual members. We propose an approach that models certain operational aspects of the organization, based on directional and weighted indicators. The approach is transferable to other types of social network with asymmetrical connections among its members. However, its applicability is limited by privacy concerns, the existence of multiple alternative communication channels that evolve over time, the difficulty of establishing clear links between organisational structure and efficiency and, most importantly, the challenge of setting up a system that measures the impact of communication behavior without influencing the communication behaviour itself.

Suggested Citation

  • Panayotis Christidis & Álvaro Gomez Losada, 2019. "Email Based Institutional Network Analysis: Applications and Risks," Social Sciences, MDPI, vol. 8(11), pages 1-14, November.
    • Handle: RePEc:gam:jscscx:v:8:y:2019:i:11:p:306-:d:285186
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    References listed on IDEAS

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    2. Clemente, G.P. & Grassi, R., 2018. "Directed clustering in weighted networks: A new perspective," Chaos, Solitons & Fractals, Elsevier, vol. 107(C), pages 26-38.
    3. Ze Li & Duoyong Sun & Renqi Zhu & Zihan Lin, 2017. "Detecting event-related changes in organizational networks using optimized neural network models," PLOS ONE, Public Library of Science, vol. 12(11), pages 1-21, November.
    4. Petter Holme, 2015. "Modern temporal network theory: a colloquium," The European Physical Journal B: Condensed Matter and Complex Systems, Springer;EDP Sciences, vol. 88(9), pages 1-30, September.
    5. Panayotis Christidis & Caralampo Focas, 2019. "Factors Affecting the Uptake of Hybrid and Electric Vehicles in the European Union," Energies, MDPI, vol. 12(18), pages 1-16, September.
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