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Financial Transactions Using FINTECH during the Covid-19 Crisis in Bulgaria

Author

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  • Ivanka Vasenska

    (Department of Tourism, South-West University, 2700 Blagoevgrad, Bulgaria)

  • Preslav Dimitrov

    (Department of Tourism, South-West University, 2700 Blagoevgrad, Bulgaria)

  • Blagovesta Koyundzhiyska-Davidkova

    (Department of Economics, South-West University, 2700 Blagoevgrad, Bulgaria)

  • Vladislav Krastev

    (Department of Economics, South-West University, 2700 Blagoevgrad, Bulgaria)

  • Pavol Durana

    (Department of Economics, Faculty of Operation and Economics of Transport and Communications, University of Zilina, 010 26 Zilina, Slovakia)

  • Ioulia Poulaki

    (Department of Tourism Management, University of Patras, 26504 Patras, Greece)

Abstract

In the context of current crises following COVID-19 and growing global economic uncertainties, the issues regarding financial transactions with FINTECH are increasingly apparent. Consequently, in our opinion, the utilization of FINTECH financial transactions leads to a risk-reduction approach when in contact with other people. Moreover, financial transactions with FINTECH can save up customers’ pecuniary funds. Therefore, during crises, FINTECH applications can be perceived as more competitive than the traditional banking system. All the above have provoked us to conduct research related to the utilization of financial transactions with FINTECH before and after the COVID-19 crisis outbreak. The aim of the article is to present a survey analysis of FINTECH utilization of individual customers before and after the crisis in Bulgaria. The methodology includes a questionnaire survey of 242 individual respondents. For the data processing, we implemented statistical measures and quantitative methods, including two-sample paired t -tests, Levene’s test, and ANOVAs performed through the computer language Python in a web-based interactive computing environment for creating documents, Jupyter Notebook. The findings bring out the main issues related to the implementation of financial transactions with FINTECH under the conditions of the crisis. The findings include the identification of problems related to FINTECH transactions during the COVID-19 crisis in Bulgaria.

Suggested Citation

  • Ivanka Vasenska & Preslav Dimitrov & Blagovesta Koyundzhiyska-Davidkova & Vladislav Krastev & Pavol Durana & Ioulia Poulaki, 2021. "Financial Transactions Using FINTECH during the Covid-19 Crisis in Bulgaria," Risks, MDPI, vol. 9(3), pages 1-28, March.
    • Handle: RePEc:gam:jrisks:v:9:y:2021:i:3:p:48-:d:511498
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    3. Agnessa O. Inshakova & Anastasia A. Sozinova & Tatiana N. Litvinova, 2021. "Corporate Fight against the COVID-19 Risks Based on Technologies of Industry 4.0 as a New Direction of Social Responsibility," Risks, MDPI, vol. 9(12), pages 1-11, November.
    4. Peterson K. Ozili & David Mhlanga & Rym Ammar & Marwa Fersi, 2024. "Information Effect of Fintech and Digital Finance on Financial Inclusion during the COVID-19 Pandemic: Global Evidence," FinTech, MDPI, vol. 3(1), pages 1-17, January.
    5. Łukasz Gębski, 2021. "The Impact of the Crisis Triggered by the COVID-19 Pandemic and the Actions of Regulators on the Consumer Finance Market in Poland and Other European Union Countries," Risks, MDPI, vol. 9(6), pages 1-15, June.
    6. Sharma, Gagan Deep & Shahbaz, Muhammad & Singh, Sanjeet & Chopra, Ritika & Cifuentes-Faura, Javier, 2023. "Investigating the nexus between green economy, sustainability, bitcoin and oil prices: Contextual evidence from the United States," Resources Policy, Elsevier, vol. 80(C).
    7. Vijaya Krishna Kanaparthi, 2024. "Navigating Uncertainty: Enhancing Markowitz Asset Allocation Strategies through Out-of-Sample Analysis," FinTech, MDPI, vol. 3(1), pages 1-22, February.
    8. Modgil, Sachin & Dwivedi, Yogesh K. & Rana, Nripendra P. & Gupta, Shivam & Kamble, Sachin, 2022. "Has Covid-19 accelerated opportunities for digital entrepreneurship? An Indian perspective," Technological Forecasting and Social Change, Elsevier, vol. 175(C).

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