IDEAS home Printed from https://ideas.repec.org/a/gam/jmathe/v11y2023i2p412-d1034018.html
   My bibliography  Save this article

Forgotten Factors in Knowledge Conversion and Routines: A Fuzzy Analysis of Employee Knowledge Management in Exporting Companies in Boyacá

Author

Listed:
  • Fabio Blanco-Mesa

    (Facultad de Ciencias Económicas y Administrativas, Escuela de Administración de Empresas, Universidad Pedagógica y Tecnológica de Colombia, Tunja 150003, Colombia)

  • Omar Vinchira

    (Facultad de Ciencias Económicas y Administrativas, Escuela de Administración de Empresas, Universidad Pedagógica y Tecnológica de Colombia, Tunja 150003, Colombia)

  • Yesica Cuy

    (Facultad de Ciencias Económicas y Administrativas, Escuela de Administración de Empresas, Universidad Pedagógica y Tecnológica de Colombia, Tunja 150003, Colombia)

Abstract

The department of Boyacá accounts for only 0.93% of national exports, which means that the participation of exporting companies in the region is low. One of the most important factors within these organizations is the knowledge of the collaborators, since it is an asset that contributes to the daily activities carried out within an organization. Hence, the objective of this research was to analyze the incidence of the forgotten factors in knowledge management through the conversion of knowledge and the routines of the personnel in Boyacá’s exporting companies, by means of causal analysis using fuzzy methodologies. The participants are exporting activity collaborators in the companies, who were consulted as sources of information for the Boyacá chamber of commerce. For the treatment, the forgotten effects theory, the experton method, and the adequacy coefficient are used. The information collected is processed using FuzzyLog software. The findings highlight that there are forgotten factors between the knowledge conversion and routines related to informal communication and social interactions. It is worth noting that it is important to carry out a more in-depth analysis of each of the individual knowledge spiral pillars in exporting companies in different regions of the country, focusing on social interactions (linguistic expression) and informal communication (electronic meetings).

Suggested Citation

  • Fabio Blanco-Mesa & Omar Vinchira & Yesica Cuy, 2023. "Forgotten Factors in Knowledge Conversion and Routines: A Fuzzy Analysis of Employee Knowledge Management in Exporting Companies in Boyacá," Mathematics, MDPI, vol. 11(2), pages 1-35, January.
    • Handle: RePEc:gam:jmathe:v:11:y:2023:i:2:p:412-:d:1034018
    as

    Download full text from publisher

    File URL: https://www.mdpi.com/2227-7390/11/2/412/pdf
    Download Restriction: no
    File URL: https://www.mdpi.com/2227-7390/11/2/412/
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Fabio Blanco-Mesa & Anna M. Gil-Lafuente & José M. Merigó, 2018. "Subjective stakeholder dynamics relationships treatment: a methodological approach using fuzzy decision-making," Computational and Mathematical Organization Theory, Springer, vol. 24(4), pages 441-472, December.
    2. Esther Tippmann & Pamela Sharkey Scott & Vincent Mangematin, 2014. "Stimulating Knowledge Search Routines and Architecture Competences: The Role of Organizational Context and Middle Management," Post-Print hal-00864332, HAL.
    3. Ikujiro Nonaka, 1994. "A Dynamic Theory of Organizational Knowledge Creation," Organization Science, INFORMS, vol. 5(1), pages 14-37, February.
    4. Marlenne G. Velazquez-Cazares & Anna M. Gil-Lafuente & Ernesto Leon-Castro & Fabio Blanco-Mesa, 2021. "Innovation capabilities measurement using fuzzy methodologies: a Colombian SMEs case," Computational and Mathematical Organization Theory, Springer, vol. 27(4), pages 384-413, December.
    5. Markus C. Becker, 2005. "The concept of routines: some clarifications," Cambridge Journal of Economics, Cambridge Political Economy Society, vol. 29(2), pages 249-262, March.
    6. Marjorie Sarbaugh-Thompson & Martha S. Feldman, 1998. "Electronic Mail and Organizational Communication: Does Saying “Hi” Really Matter?," Organization Science, INFORMS, vol. 9(6), pages 685-698, December.
    7. Ikujiro Nonaka & Georg von Krogh, 2009. "Perspective---Tacit Knowledge and Knowledge Conversion: Controversy and Advancement in Organizational Knowledge Creation Theory," Organization Science, INFORMS, vol. 20(3), pages 635-652, June.
    8. Wissal Ben Arfi & Lubica Hikkerova, 2021. "Corporate entrepreneurship, product innovation, and knowledge conversion: the role of digital platforms," Small Business Economics, Springer, vol. 56(3), pages 1191-1204, February.
    9. Fabio Blanco-Mesa & Ernesto Leon-Castro & Dario Bermudez-Mondragon & Mayra Castro-Amado, 2021. "Forgotten Motivational Factors of Boyacense Colombian Entrepreneurs: A Subjective Analysis of Second-Generation Incidences," Mathematics, MDPI, vol. 9(9), pages 1-23, April.
    10. Maurizio Zollo & Sidney G. Winter, 2002. "Deliberate Learning and the Evolution of Dynamic Capabilities," Organization Science, INFORMS, vol. 13(3), pages 339-351, June.
    11. Esther Tippmann & Pamela Sharkey Scott & Vincent Mangematin, 2014. "Stimulating Knowledge Search Routines and Architecture Competences: The Role of Organizational Context and Middle Management," Grenoble Ecole de Management (Post-Print) hal-00864332, HAL.
    12. Brian T. Pentland, 1995. "Grammatical Models of Organizational Processes," Organization Science, INFORMS, vol. 6(5), pages 541-556, October.
    13. Martha S. Feldman, 2000. "Organizational Routines as a Source of Continuous Change," Organization Science, INFORMS, vol. 11(6), pages 611-629, December.
    14. David J. Teece, 2012. "Dynamic Capabilities: Routines versus Entrepreneurial Action," Journal of Management Studies, Wiley Blackwell, vol. 49(8), pages 1395-1401, December.
    15. Daniel Z. Levin & Rob Cross, 2004. "The Strength of Weak Ties You Can Trust: The Mediating Role of Trust in Effective Knowledge Transfer," Management Science, INFORMS, vol. 50(11), pages 1477-1490, November.
    16. Markus C. Becker, 2005. "The concept of routines : some clarifications," Post-Print hal-00279160, HAL.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Daniel Geiger & Jochen Koch, 2008. "Von der individuellen Routine zur organisationalen Praktik — Ein neues Paradigma für die Organisationsforschung?," Schmalenbach Journal of Business Research, Springer, vol. 60(7), pages 693-712, November.
    2. Shumpei Iwao, 2017. "Revisiting the existing notion of continuous improvement (Kaizen): literature review and field research of Toyota from a perspective of innovation," Evolutionary and Institutional Economics Review, Springer, vol. 14(1), pages 29-59, June.
    3. Linda Argote & Ella Miron-Spektor, 2011. "Organizational Learning: From Experience to Knowledge," Organization Science, INFORMS, vol. 22(5), pages 1123-1137, October.
    4. Robert Charles Sheldon & Eric Michael Laviolette & Fabien Geuser, 2020. "Explaining the process and effects of new routine introduction with a notion of micro-level entrepreneurship," Journal of Evolutionary Economics, Springer, vol. 30(3), pages 609-642, July.
    5. Gilbert-Saad, Antoine & Siedlok, Frank & McNaughton, Rod B., 2023. "Entrepreneurial heuristics: Making strategic decisions in highly uncertain environments," Technological Forecasting and Social Change, Elsevier, vol. 189(C).
    6. Deist, Maximilian K. & McDowell, William C. & Bouncken, Ricarda B., 2023. "Digital units and digital innovation: Balancing fluidity and stability for the Creation, Conversion, and Dissemination of sticky knowledge," Journal of Business Research, Elsevier, vol. 161(C).
    7. Xiao Zhang & Luqun Xie & Jiatao Li & Li Cheng, 2022. "“Outside in”: Global demand heterogeneity and dynamic capabilities of multinational enterprises," Journal of International Business Studies, Palgrave Macmillan;Academy of International Business, vol. 53(4), pages 709-722, June.
    8. Martin M�ller & Allison Stewart, 2016. "Does Temporary Geographical Proximity Predict Learning? Knowledge Dynamics in the Olympic Games," Regional Studies, Taylor & Francis Journals, vol. 50(3), pages 377-390, March.
    9. Willem Smit, 2023. "Top Manager Heuristics Under Knightian Uncertainty: Control Versus Prediction and the Moderating Impact of Framing," Journal of Management Studies, Wiley Blackwell, vol. 60(5), pages 1302-1340, July.
    10. Arie Y. Lewin & Silvia Massini & Carine Peeters, 2011. "Microfoundations of Internal and External Absorptive Capacity Routines," Organization Science, INFORMS, vol. 22(1), pages 81-98, February.
    11. Cohendet Patrick & Llerena Patrick & Simon Laurent, 2014. "The Routinization of Creativity: Lessons from the Case of a Video-game Creative Powerhouse," Journal of Economics and Statistics (Jahrbuecher fuer Nationaloekonomie und Statistik), De Gruyter, vol. 234(2-3), pages 120-141, April.
    12. Anupam Agrawal & Suresh Muthulingam, 2015. "Does Organizational Forgetting Affect Vendor Quality Performance? An Empirical Investigation," Manufacturing & Service Operations Management, INFORMS, vol. 17(3), pages 350-367, July.
    13. Jensen, Are & Clausen, Tommy H., 2017. "Origins and emergence of exploration and exploitation capabilities in new technology-based firms," Technological Forecasting and Social Change, Elsevier, vol. 120(C), pages 163-175.
    14. Jennifer A. Howard-Grenville, 2005. "The Persistence of Flexible Organizational Routines: The Role of Agency and Organizational Context," Organization Science, INFORMS, vol. 16(6), pages 618-636, December.
    15. Joanna Paliszkiewicz, 2011. "Trust Management: Reason, Routine and Reflexivity," MIC 2011: Managing Sustainability? Proceedings of the 12th International Conference, Portorož, 23–26 November 2011 [Selected Papers],, University of Primorska, Faculty of Management Koper.
    16. Burr, Wolfgang & Frohwein, Torsten, 2012. "Regelbrüche in Organisationen," Research Papers on Innovation, Services and Technology 1/2012, University of Stuttgart, Institute of Business Administration, Department I - Institute of Research & Development and Innovation Management.
    17. Janhonen, Minna & Johanson, Jan-Erik, 2011. "Role of knowledge conversion and social networks in team performance," International Journal of Information Management, Elsevier, vol. 31(3), pages 217-225.
    18. Ng, Stephen C.H. & Rungtusanatham, Johnny M. & Zhao, Xiande & Lee, T.S., 2015. "Examining process management via the lens of exploitation and exploration: Reconceptualization and scale development," International Journal of Production Economics, Elsevier, vol. 163(C), pages 1-15.
    19. Patrick M. Kreiser, 2011. "Entrepreneurial Orientation and Organizational Learning: The Impact of Network Range and Network Closure," Entrepreneurship Theory and Practice, , vol. 35(5), pages 1025-1050, September.
    20. Ha Minh Tri & Doan Bao Son, 2021. "Social capital and knowledge sharing in the public sector," HO CHI MINH CITY OPEN UNIVERSITY JOURNAL OF SCIENCE - SOCIAL SCIENCES, HO CHI MINH CITY OPEN UNIVERSITY JOURNAL OF SCIENCE, HO CHI MINH CITY OPEN UNIVERSITY, vol. 11(1), pages 74-88.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:gam:jmathe:v:11:y:2023:i:2:p:412-:d:1034018. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: MDPI Indexing Manager (email available below). General contact details of provider: https://www.mdpi.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.