Developing a Sustainable Logistics Service Quality Scale for Logistics Service Providers in Egypt
Author
Abstract
Suggested Citation
Download full text from publisher
References listed on IDEAS
- Liimatainen, Heikki & Nykänen, Lasse & Arvidsson, Niklas & Hovi, Inger Beate & Jensen, Thomas Christian & Østli, Vegard, 2014. "Energy efficiency of road freight hauliers—A Nordic comparison," Energy Policy, Elsevier, vol. 67(C), pages 378-387.
- Aguezzoul, Aicha, 2014. "Third-party logistics selection problem: A literature review on criteria and methods," Omega, Elsevier, vol. 49(C), pages 69-78.
- Turkan Muge Ozbekler & Yucel Ozturkoglu, 2020. "Analysing the importance of sustainability‐oriented service quality in competition environment," Business Strategy and the Environment, Wiley Blackwell, vol. 29(3), pages 1504-1516, March.
- Kayakutlu, Gulgun & Buyukozkan, Gulcin, 2011. "Assessing performance factors for a 3PL in a value chain," International Journal of Production Economics, Elsevier, vol. 131(2), pages 441-452, June.
- Scott Dellana & John Kros, 2018. "ISO 9001 and supply chain quality in the USA," International Journal of Productivity and Performance Management, Emerald Group Publishing Limited, vol. 67(2), pages 297-317, February.
- Ageron, Blandine & Gunasekaran, Angappa & Spalanzani, Alain, 2012. "Sustainable supply management: An empirical study," International Journal of Production Economics, Elsevier, vol. 140(1), pages 168-182.
- Pieters, Reinder & Glockner, Hans-Heinrich & Omta, S.W.F. (Onno) & Weijers, Stef, 2012. "Dutch Logistics Service Providers and Sustainable Physical Distribution: Searching for Focus," International Food and Agribusiness Management Review, International Food and Agribusiness Management Association, vol. 15(B), pages 1-20, December.
- George A. Shinkle & Aldas P. Kriauciunas, 2012. "The impact of current and founding institutions on strength of competitive aspirations in transition economies," Strategic Management Journal, Wiley Blackwell, vol. 33(4), pages 448-458, April.
- Liimatainen, Heikki & Stenholm, Pekka & Tapio, Petri & McKinnon, Alan, 2012. "Energy efficiency practices among road freight hauliers," Energy Policy, Elsevier, vol. 50(C), pages 833-842.
- B. Ageron & A. Gunasekaran & A. Spalanzani, 2012. "Sustainable supply management : an empirical study," Post-Print halshs-00740499, HAL.
- Andrew A. King & Michael J. Lenox, 2001. "Does It Really Pay to Be Green? An Empirical Study of Firm Environmental and Financial Performance: An Empirical Study of Firm Environmental and Financial Performance," Journal of Industrial Ecology, Yale University, vol. 5(1), pages 105-116, January.
- Adriana ZAIT & Patricea Elena BERTEA, 2011. "Methods For Testing Discriminant Validity," Management and Marketing Journal, University of Craiova, Faculty of Economics and Business Administration, vol. 0(2), pages 217-224, November.
- Zailani, Suhaiza & Jeyaraman, K. & Vengadasan, G. & Premkumar, R., 2012. "Sustainable supply chain management (SSCM) in Malaysia: A survey," International Journal of Production Economics, Elsevier, vol. 140(1), pages 330-340.
- Tim Gruchmann & Ani Melkonyan & Klaus Krumme, 2018. "Logistics Business Transformation for Sustainability: Assessing the Role of the Lead Sustainability Service Provider (6PL)," Logistics, MDPI, vol. 2(4), pages 1-19, October.
- Sergio Barile & Marialuisa Saviano & Francesca Iandolo & Mario Calabrese, 2014. "The Viable Systems Approach and its Contribution to the Analysis of Sustainable Business Behaviors," Systems Research and Behavioral Science, Wiley Blackwell, vol. 31(6), pages 683-695, November.
- Sebastián García‐Dastugue & Cuneyt Eroglu, 2019. "Operating Performance Effects of Service Quality and Environmental Sustainability Capabilities in Logistics," Journal of Supply Chain Management, Institute for Supply Management, vol. 55(3), pages 68-87, July.
- Brady, Michael K. & Robertson, Christopher J., 2001. "Searching for a consensus on the antecedent role of service quality and satisfaction: an exploratory cross-national study," Journal of Business Research, Elsevier, vol. 51(1), pages 53-60, January.
- Tim Gruchmann & Nadine Pratt & Jan Eiten & Ani Melkonyan, 2020. "4PL Digital Business Models in Sea Freight Logistics: The Case of FreightHub," Logistics, MDPI, vol. 4(2), pages 1-14, May.
- Sara Elzarka, 2020. "A study on engaging employees in adopting green logistics practices: the case of logistics service providers in Egypt," International Journal of Logistics Systems and Management, Inderscience Enterprises Ltd, vol. 37(1), pages 140-152.
- Rondinelli, Dennis & Berry, Michael, 2000. "Multimodal transportation, logistics, and the environment: managing interactions in a global economy," European Management Journal, Elsevier, vol. 18(4), pages 398-410, August.
Citations
Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
Cited by:
- Haq, Mahin & Moazzam, Muhammad & Khan, Abdul Salam & Ahmed, Waqas, 2023. "The impact of reverse logistics process coordination on third party relationship quality: A moderated mediation model for multichannel retailers in the fashion industry," Journal of Retailing and Consumer Services, Elsevier, vol. 73(C).
Most related items
These are the items that most often cite the same works as this one and are cited by the same works as this one.- Pietro Evangelista & Lodovico Santoro & Antonio Thomas, 2018. "Environmental Sustainability in Third-Party Logistics Service Providers: A Systematic Literature Review from 2000–2016," Sustainability, MDPI, vol. 10(5), pages 1-34, May.
- Li, Qian & Xue, Qiuzhi & Truong, Yann & Xiong, Jie, 2018. "MNCs' industrial linkages and environmental spillovers in emerging economies: The case of China," International Journal of Production Economics, Elsevier, vol. 196(C), pages 346-355.
- Dongwook Kim & Sungbum Kim, 2017. "Sustainable Supply Chain Based on News Articles and Sustainability Reports: Text Mining with Leximancer and DICTION," Sustainability, MDPI, vol. 9(6), pages 1-44, June.
- K. T. Shibin & Rameshwar Dubey & Angappa Gunasekaran & Benjamin Hazen & David Roubaud & Shivam Gupta & Cyril Foropon, 2020. "Examining sustainable supply chain management of SMEs using resource based view and institutional theory," Annals of Operations Research, Springer, vol. 290(1), pages 301-326, July.
- Ramin Bashir Khodaparasti & Hooshmand Bagheri Garabollagh & Reza Mohammadpour, 2020. "Engagement in Green Procurement: Antecedents and Outcomes on Manufacturing Small and Medium-Sized Enterprises from Iran," The AMFITEATRU ECONOMIC journal, Academy of Economic Studies - Bucharest, Romania, vol. 22(53), pages 102-102, February.
- Yuangao Chen & Shuo Wang & Jianrong Yao & Yixiao Li & Shuiqing Yang, 2018. "Socially responsible supplier selection and sustainable supply chain development: A combined approach of total interpretive structural modeling and fuzzy analytic network process," Business Strategy and the Environment, Wiley Blackwell, vol. 27(8), pages 1708-1719, December.
- Graça Miranda Silva & Paulo J. Gomes & Joseph Sarkis, 2019. "The role of innovation in the implementation of green supply chain management practices," Business Strategy and the Environment, Wiley Blackwell, vol. 28(5), pages 819-832, July.
- Jia, Peng & Diabat, Ali & Mathiyazhagan, K., 2015. "Analyzing the SSCM practices in the mining and mineral industry by ISM approach," Resources Policy, Elsevier, vol. 46(P1), pages 76-85.
- Jitendra Narayan Biswal & Kamalakanta Muduli & Suchismita Satapathy & Devendra K. Yadav, 2019. "A TISM based study of SSCM enablers: an Indian coal- fired thermal power plant perspective," International Journal of System Assurance Engineering and Management, Springer;The Society for Reliability, Engineering Quality and Operations Management (SREQOM),India, and Division of Operation and Maintenance, Lulea University of Technology, Sweden, vol. 10(1), pages 126-141, February.
- Ding, Huiping & Zhao, Qilan & An, Zhirong & Tang, Ou, 2016. "Collaborative mechanism of a sustainable supply chain with environmental constraints and carbon caps," International Journal of Production Economics, Elsevier, vol. 181(PA), pages 191-207.
- Yusuf, Yahaya Y. & Gunasekaran, A. & Musa, Ahmed & El-Berishy, Nagham M. & Abubakar, Tijjani & Ambursa, Hafsat M., 2013. "The UK oil and gas supply chains: An empirical analysis of adoption of sustainable measures and performance outcomes," International Journal of Production Economics, Elsevier, vol. 146(2), pages 501-514.
- Subramanian, Nachiappan & Gunasekaran, Angappa, 2015. "Cleaner supply-chain management practices for twenty-first-century organizational competitiveness: Practice-performance framework and research propositions," International Journal of Production Economics, Elsevier, vol. 164(C), pages 216-233.
- Grimm, Jörg H. & Hofstetter, Joerg S. & Sarkis, Joseph, 2014. "Critical factors for sub-supplier management: A sustainable food supply chains perspective," International Journal of Production Economics, Elsevier, vol. 152(C), pages 159-173.
- Jamalnia, Aboozar & Gong, Yu & Govindan, Kannan, 2023. "Sub-supplier's sustainability management in multi-tier supply chains: A systematic literature review on the contingency variables, and a conceptual framework," International Journal of Production Economics, Elsevier, vol. 255(C).
- Yong Liu & Bing-ting Quan & Jiao Li & Jeffrey Yi-Lin Forrest, 2018. "A Supply Chain Coordination Mechanism with Cost Sharing of Corporate Social Responsibility," Sustainability, MDPI, vol. 10(4), pages 1-25, April.
- I Ketut Astawa & I Ketut Budarma & Cokorda Istri Sri Widhari & Anak Agung Putri Suardani, 2020. "Green Supply Chain Management and Operational Performance: A Case Study at 5-Star Hotel in Bali," Technium Social Sciences Journal, Technium Science, vol. 10(1), pages 478-487, August.
- Guo Li & Ming K. Lim & Zhaohua Wang, 2020. "Stakeholders, green manufacturing, and practice performance: empirical evidence from Chinese fashion businesses," Annals of Operations Research, Springer, vol. 290(1), pages 961-982, July.
- Sebastian Kot, 2018. "Sustainable Supply Chain Management in Small and Medium Enterprises," Sustainability, MDPI, vol. 10(4), pages 1-19, April.
- Zhifeng Wu & Senjing Zhai & Jiangtao Hong & Yibin Zhang & Keren Shi, 2018. "Building Sustainable Supply Chains for Organizations Based on QFD: A Case Study," IJERPH, MDPI, vol. 15(12), pages 1-12, December.
- Chand, Pushpendu & Thakkar, Jitesh J. & Ghosh, Kunal Kanti, 2020. "Analysis of supply chain sustainability with supply chain complexity, inter-relationship study using delphi and interpretive structural modeling for Indian mining and earthmoving machinery industry," Resources Policy, Elsevier, vol. 68(C).
More about this item
Keywords
sustainable logistics service quality (SLSQ); sustainable service quality (SSQ); logistics service quality (LSQ); logistics service providers (LSPs);All these keywords.
Statistics
Access and download statisticsCorrections
All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:gam:jlogis:v:5:y:2021:i:2:p:21-:d:534284. See general information about how to correct material in RePEc.
If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.
If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .
If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.
For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: MDPI Indexing Manager (email available below). General contact details of provider: https://www.mdpi.com .
Please note that corrections may take a couple of weeks to filter through the various RePEc services.