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Dynamic Scheduling and Communication System to Manage Last Mile Handovers

Author

Listed:
  • Vijay Paidi

    (School of Technology and Business Studies, Dalarna University, 78170 Borlange, Sweden)

  • Roger G. Nyberg

    (School of Technology and Business Studies, Dalarna University, 78170 Borlange, Sweden)

  • Johan Håkansson

    (School of Technology and Business Studies, Dalarna University, 78170 Borlange, Sweden)

Abstract

Last mile handover is the most problematic phase in the delivery process, while real-time communication and dynamic scheduling are major problem areas associated with attended last mile handovers. These problem areas need to be addressed holistically to facilitate efficient last mile handovers. The aim of this paper is to report the design and functionalities of a decision-support system which holistically addresses these problem areas. The functionalities of decision-support system which addresses dynamic scheduling and real-time communication problem areas are discussed using case studies. We conclude that a holistic decision-support system with multiparty communication among the stakeholders facilitates improving customer satisfaction, business opportunities and reducing operational costs for logistics companies.

Suggested Citation

  • Vijay Paidi & Roger G. Nyberg & Johan Håkansson, 2020. "Dynamic Scheduling and Communication System to Manage Last Mile Handovers," Logistics, MDPI, vol. 4(2), pages 1-11, June.
    • Handle: RePEc:gam:jlogis:v:4:y:2020:i:2:p:13-:d:372095
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    References listed on IDEAS

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    Cited by:

    1. Alejandro Sanz & Peter Meyer, 2024. "Electrifying the Last-Mile Logistics (LML) in Intensive B2B Operations—An European Perspective on Integrating Innovative Platforms," Logistics, MDPI, vol. 8(2), pages 1-39, April.
    2. Mladen Jardas & Ana Perić Hadžić & Edvard Tijan, 2021. "Defining and Measuring the Relevance of Criteria for the Evaluation of the Inflow of Goods in City Centers," Logistics, MDPI, vol. 5(3), pages 1-15, July.

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