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How Are Non-Medical Settlement Service Organizations Supporting Access to Healthcare and Mental Health Services for Immigrants: A Scoping Review

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Listed:
  • Ayesha Ratnayake

    (Faculty of Health Sciences, University of Ottawa, Ottawa, ON K1N 6N5, Canada)

  • Shahab Sayfi

    (Faculty of Science, University of Ottawa, Ottawa, ON K1N 6N5, Canada)

  • Luisa Veronis

    (Department of Geography, Environment and Geomatics, University of Ottawa, Ottawa, ON K1N 6N5, Canada)

  • Sara Torres

    (School of Social Work, Laurentian University, Sudbury, ON P3E 2C6, Canada)

  • Sihyun Baek

    (Faculty of Medicine, University of Ottawa, Ottawa, ON K1N 6N5, Canada)

  • Kevin Pottie

    (C.T. Lamont Primary Health Care Research Centre, University of Ottawa, Ottawa, ON K1N 6N5, Canada
    Department of Family Medicine, Western University, London, ON N6A 3K7, Canada)

Abstract

Following resettlement in high-income countries, many immigrants and refugees experience barriers to accessing primary healthcare. Local non-medical settlement organizations, such as the Local Immigration Partnerships in Canada, that support immigrant integration, may also support access to mental health and healthcare services for immigrant populations. This scoping review aims to identify and map the types and characteristics of approaches and interventions that immigrant settlement organizations undertake to support access to primary healthcare for clients. We systematically searched MEDLINE, Social Services Abstracts, CINAHL, and PsycInfo databases from 1 May 2013 to 31 May 2021 and mapped research findings using the Social-Ecological Model. The search identified 3299 citations; 10 studies met all inclusion criteria. Results suggest these organizations support access to primary healthcare services, often at the individual, relationship and community level, by collaborating with health sector partners in the community, connecting clients to health services and service providers, advocating for immigrant health, providing educational programming, and initiating community development/mobilization and advocacy activities. Further research is needed to better understand the impact of local non-medical immigrant settlement organizations involved in health care planning and service delivery on reducing barriers to access in order for primary care services to reach marginalized, high-need immigrant populations.

Suggested Citation

  • Ayesha Ratnayake & Shahab Sayfi & Luisa Veronis & Sara Torres & Sihyun Baek & Kevin Pottie, 2022. "How Are Non-Medical Settlement Service Organizations Supporting Access to Healthcare and Mental Health Services for Immigrants: A Scoping Review," IJERPH, MDPI, vol. 19(6), pages 1-15, March.
  • Handle: RePEc:gam:jijerp:v:19:y:2022:i:6:p:3616-:d:774195
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    References listed on IDEAS

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    1. Chadwick, Kathryn A. & Collins, Patricia A., 2015. "Examining the relationship between social support availability, urban center size, and self-perceived mental health of recent immigrants to Canada: A mixed-methods analysis," Social Science & Medicine, Elsevier, vol. 128(C), pages 220-230.
    2. Jia Lu & Shabana Jamani & Joseph Benjamen & Eric Agbata & Olivia Magwood & Kevin Pottie, 2020. "Global Mental Health and Services for Migrants in Primary Care Settings in High-Income Countries: A Scoping Review," IJERPH, MDPI, vol. 17(22), pages 1-28, November.
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