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Job Dissatisfaction and Its Predictors among Healthcare Workers of ‘Type 2 Health Clinics’ in North-Eastern Malaysia

Author

Listed:
  • Mohd Ikhwan Azmi

    (Department of Community Medicine, School of Medical Sciences, Health Campus, Universiti Sains Malaysia, Kota Bharu 16150, Kelantan, Malaysia)

  • Aziah Daud

    (Department of Community Medicine, School of Medical Sciences, Health Campus, Universiti Sains Malaysia, Kota Bharu 16150, Kelantan, Malaysia)

  • Mohd Nazri Shafei

    (Department of Community Medicine, School of Medical Sciences, Health Campus, Universiti Sains Malaysia, Kota Bharu 16150, Kelantan, Malaysia)

  • Anees Abdul Hamid

    (Kelantan State Health Department, Ministry of Health Malaysia, Kota Bharu 15200, Kelantan, Malaysia)

Abstract

It is crucial to comprehend factors associated to job dissatisfaction among healthcare workers (HCWs) in Malaysia’s primary health clinics, especially those working in ‘Type 2 Health Clinics’ which cater for populations of >50,000 and a daily average number of patients between 500 and 800. It is essential to ensure that effective strategies can be proposed to promote job satisfaction. A total of 314 HCWs from ‘Type 2 Health Clinics’ in north-eastern Malaysia consented to participate in this cross-sectional study, conducted between October 2020 and December 2021. The Job Satisfaction Survey was used to assess job dissatisfaction. The prevalence of job dissatisfaction was 35.7%. The significant factors associated with job dissatisfaction were younger age and those who were dissatisfied with their yearly performance mark. Targeted interventional activities for young HCWs and for those who are dissatisfied with their yearly performance mark are recommended to improve job satisfaction.

Suggested Citation

  • Mohd Ikhwan Azmi & Aziah Daud & Mohd Nazri Shafei & Anees Abdul Hamid, 2022. "Job Dissatisfaction and Its Predictors among Healthcare Workers of ‘Type 2 Health Clinics’ in North-Eastern Malaysia," IJERPH, MDPI, vol. 19(23), pages 1-13, December.
    • Handle: RePEc:gam:jijerp:v:19:y:2022:i:23:p:16106-:d:990985
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    References listed on IDEAS

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