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Development of a System Measurement Model of the Brazilian Hospital Accreditation System

Author

Listed:
  • João Éderson Corrêa

    (Institute of Industrial Engineering and Management, Federal University of Itajubá, Av. BPS, 1303, Itajubá, Minas Gerais 37500-903, Brazil)

  • João Batista Turrioni

    (Institute of Industrial Engineering and Management, Federal University of Itajubá, Av. BPS, 1303, Itajubá, Minas Gerais 37500-903, Brazil)

  • Carlos Henrique Pereira Mello

    (Institute of Industrial Engineering and Management, Federal University of Itajubá, Av. BPS, 1303, Itajubá, Minas Gerais 37500-903, Brazil)

  • Ana Carolina Oliveira Santos

    (Institute of Integrated Engineering, Itabira Campus, Federal University of Itajubá, Rua Irmã Ivone Drumond, 200, Itabira, Minas Gerais 35903-087, Brazil)

  • Carlos Eduardo Sanches Da Silva

    (Institute of Industrial Engineering and Management, Federal University of Itajubá, Av. BPS, 1303, Itajubá, Minas Gerais 37500-903, Brazil)

  • Fabrício Alves De Almeida

    (Institute of Industrial Engineering and Management, Federal University of Itajubá, Av. BPS, 1303, Itajubá, Minas Gerais 37500-903, Brazil)

Abstract

The purpose of this study is to develop and validate a measurement model that evaluates the Brazilian hospital accreditation methodology (ONA), based on a multivariate model using structural equation modeling (SEM). The information used to develop the model was obtained from a questionnaire sent to all organizations accredited by the ONA methodology. A model was built based on the data obtained and tested through a structural equation modeling (SEM) technique using the LISREL ® software (Scientific Software International, Inc., Skokie, IL, USA). Four different tests were performed: Initial, calibrated, simulated, and cross-validation models. By analyzing and validating the proposed measurement model, it can be verified that the selected factors satisfy the required criteria for the development of a structural model. The results show that leadership action is one of the most important factors in the process of health services accredited by ONA. Although, leadership, staff management, quality management, organizational culture, process orientation, and safety are strongly linked to the development of health organizations, and directly influence the accreditation process.

Suggested Citation

  • João Éderson Corrêa & João Batista Turrioni & Carlos Henrique Pereira Mello & Ana Carolina Oliveira Santos & Carlos Eduardo Sanches Da Silva & Fabrício Alves De Almeida, 2018. "Development of a System Measurement Model of the Brazilian Hospital Accreditation System," IJERPH, MDPI, vol. 15(11), pages 1-17, November.
    • Handle: RePEc:gam:jijerp:v:15:y:2018:i:11:p:2520-:d:182003
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    References listed on IDEAS

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    2. Li, L. X., 1997. "Relationships between determinants of hospital quality management and service quality performance--a path analytic model," Omega, Elsevier, vol. 25(5), pages 535-545, October.
    3. Chang, Shyr-Juh & Hsiao, Hsing-Chin & Huang, Li-Hua & Chang, Hsihui, 2011. "Taiwan quality indicator project and hospital productivity growth," Omega, Elsevier, vol. 39(1), pages 14-22, January.
    4. DonHee Lee, 2012. "Implementation of quality programs in health care organizations," Service Business, Springer;Pan-Pacific Business Association, vol. 6(3), pages 387-404, September.
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    2. Afiq Izzudin A. Rahim & Mohd Ismail Ibrahim & Kamarul Imran Musa & Sook-Ling Chua, 2021. "Facebook Reviews as a Supplemental Tool for Hospital Patient Satisfaction and Its Relationship with Hospital Accreditation in Malaysia," IJERPH, MDPI, vol. 18(14), pages 1-16, July.

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