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How to Increase Job Satisfaction and Performance? Start with Thriving: The Serial Mediation Effect of Psychological Capital and Burnout

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  • Norberth Okros

    (Department of Psychology, West University of Timisoara, 300223 Timișoara, Romania
    These authors contributed equally to this work.)

  • Delia Vîrgă

    (Department of Psychology, West University of Timisoara, 300223 Timișoara, Romania
    These authors contributed equally to this work.)

Abstract

Based on the Job Demands-Resources and Broaden and Build theories, this study examines the role of thriving at work and psychological capital on burnout and, ultimately, job satisfaction and performance one year later. We used structural equation modeling to test the model on a sample of 317 Romanian correctional officers in a two-wave study at T1 and one year later (T2). The results indicate that thriving at work at Time 1 is positively linked to psychological capital at Time 1, and negatively related to burnout at Time 2. Meanwhile, burnout at Time 2 is negatively related to job satisfaction and performance at Time 2. The mediating chain effect of psychological capital at Time 1 and burnout at Time 2 is significant. Thriving at work and psychological capital are essential factors contributing to a decrease in subsequent burnout and increased job satisfaction and performance. In a thriving environment, correctional officers are more resilient, confident, optimistic, and hopeful at work, generating lower burnout over time and increasing job satisfaction and performance. Supervisors need to be encouraged to create a thriving work environment to increase psychological capital, reduce burnout, and improve correctional officers’ satisfaction and performance.

Suggested Citation

  • Norberth Okros & Delia Vîrgă, 2022. "How to Increase Job Satisfaction and Performance? Start with Thriving: The Serial Mediation Effect of Psychological Capital and Burnout," IJERPH, MDPI, vol. 19(13), pages 1-12, June.
    • Handle: RePEc:gam:jijerp:v:19:y:2022:i:13:p:8067-:d:853161
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    References listed on IDEAS

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    1. María del Mar Ferradás & Carlos Freire & Alba García-Bértoa & José Carlos Núñez & Susana Rodríguez, 2019. "Teacher Profiles of Psychological Capital and Their Relationship with Burnout," Sustainability, MDPI, vol. 11(18), pages 1-18, September.
    2. Gretchen Spreitzer & Kathleen Sutcliffe & Jane Dutton & Scott Sonenshein & Adam M. Grant, 2005. "A Socially Embedded Model of Thriving at Work," Organization Science, INFORMS, vol. 16(5), pages 537-549, October.
    3. Peerayuth Charoensukmongkol & Murad Moqbel & Sandra Gutierrez-Wirsching, 2016. "The role of coworker and supervisor support on job burnout and job satisfaction," Journal of Advances in Management Research, Emerald Group Publishing, vol. 13(1), pages 4-22, May.
    4. Rosseel, Yves, 2012. "lavaan: An R Package for Structural Equation Modeling," Journal of Statistical Software, Foundation for Open Access Statistics, vol. 48(i02).
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