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Managerial Perception of Risk in an Organization in a Post-COVID-19 Work Environment

Author

Listed:
  • Tomasz Ewertowski

    (Faculty of Engineering Management, Poznan University of Technology, Rychlewskiego Str., 60-965 Poznan, Poland)

  • Marcin Butlewski

    (Faculty of Engineering Management, Poznan University of Technology, Rychlewskiego Str., 60-965 Poznan, Poland)

Abstract

The COVID-19 pandemic drew the attention of all industries and organizations to the importance of comprehensive preparation for various types of crises and disruptions. Without proper risk management for crisis situations, it is impossible to talk about organizational resilience, maintaining organizational continuity, or ensuring the company’s ability to protect workers’ lives and health in a crisis. While the COVID-19 pandemic is rapidly reshaping the work environment, significant challenges related to risk management are emerging. The purpose of this research paper is to examine the impact of a pandemic on the risk perception in an organization by managers of all three levels (strategic, operational, and line level) and to examine the impact of broadly understood risk management on organizational performance. For the examination of operational risk perception, empirical research was conducted in Polish enterprises. The methodology of the survey is based on a questionnaire of operational risk and risk management perception in a post-COVID-19 work environment. According to the survey results, risk management was generally perceived better than the level of operational risk, compared to the period before the pandemic. Therefore, a substantial improvement in risk management during the crisis allowed the surveyed organizations to cope with the pandemic, and even slightly enhance their performance. Organizations have been able to achieve their goals mainly by slightly reducing risk appetite and lowering the tolerable risk level threshold. Even so, organizations have improved their ability to adapt and seize opportunities.

Suggested Citation

  • Tomasz Ewertowski & Marcin Butlewski, 2022. "Managerial Perception of Risk in an Organization in a Post-COVID-19 Work Environment," IJERPH, MDPI, vol. 19(22), pages 1-18, November.
  • Handle: RePEc:gam:jijerp:v:19:y:2022:i:22:p:14978-:d:972052
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    References listed on IDEAS

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    1. Małgorzata Baran & Monika Kłos & Monika Chodorek & Karolina Marchlewska-Patyk, 2022. "The Resilient Smart City Model–Proposal for Polish Cities," Energies, MDPI, vol. 15(5), pages 1-23, March.
    2. Tomasz Ewertowski & Marcin Butlewski, 2021. "Development of a Pandemic Residual Risk Assessment Tool for Building Organizational Resilience within Polish Enterprises," IJERPH, MDPI, vol. 18(13), pages 1-14, June.
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    4. Christine Kaufmann & Martin Weber & Emily Haisley, 2013. "The Role of Experience Sampling and Graphical Displays on One's Investment Risk Appetite," Management Science, INFORMS, vol. 59(2), pages 323-340, July.
    5. Agnieszka Stachowiak & Irena Pawłyszyn, 2021. "From Fragility through Agility to Resilience: The Role of Sustainable Improvement in Increasing Organizational Maturity," Sustainability, MDPI, vol. 13(9), pages 1-17, April.
    6. Tomasz Ewertowski, 2022. "A Standard-Based Concept of the Integration of the Corporate Recovery Management Systems: Coping with Adversity and Uncertainty during a Pandemic," Sustainability, MDPI, vol. 14(3), pages 1-20, January.
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    Cited by:

    1. Tomasz Ewertowski & Buse Çisil Güldoğuş & Semih Kuter & Süreyya Akyüz & Gerhard-Wilhelm Weber & Joanna Sadłowska-Wrzesińska & Elżbieta Racek, 2024. "The use of machine learning techniques for assessing the potential of organizational resilience," Central European Journal of Operations Research, Springer;Slovak Society for Operations Research;Hungarian Operational Research Society;Czech Society for Operations Research;Österr. Gesellschaft für Operations Research (ÖGOR);Slovenian Society Informatika - Section for Operational Research;Croatian Operational Research Society, vol. 32(3), pages 685-710, September.
    2. Tomasz Ewertowski & Patryk Kuźmiński, 2024. "The Safety Management and Organizational Resilience System Maturity of Aviation Organizations during the COVID-19 Pandemic: Comparison of Two Approaches to Achieving Safety," Sustainability, MDPI, vol. 16(4), pages 1-17, February.

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