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How Do Health Teams Perceive International Migrant Users of Primary Care?

Author

Listed:
  • Consuelo Cruz-Riveros

    (Escuela de Psicología, Universidad Católica del Norte, Antofagasta 1270709, Chile
    Escuela de Enfermería, Facultad de Salud, Universidad Santo Tomás, Concepción 3460000, Chile)

  • Alfonso Urzúa

    (Escuela de Psicología, Universidad Católica del Norte, Antofagasta 1270709, Chile)

  • Gustavo Macaya-Aguirre

    (Facultad de Ciencias Sociales, Universidad Alberto Hurtado, Santiago 8320000, Chile
    Estudiante de Doctorado en Sociología; Becario ANID-PFCHA/Doctorado Nacional/2020-Folio: 21200311.)

  • Báltica Cabieses

    (Facultad de Medicina Clínica Alemana, Universidad del Desarrollo, Santiago 7610658, Chile)

Abstract

The following study aims to describe the perception of international migrants who use the primary level of care by health personnel and to explore how this perception can affect the care process in the commune of Antofagasta, north of Chile. Methodology: The methodology was qualitative using a phenomenological descriptive design, through which the discourses of the health personnel of three primary health care centers ( n = 14) were explored. Results: The participants presented two thematic categories. The first one related to experiences during delivery of care to migrants and included perceptions and beliefs, factors associated with using services, and reasons for consultation. The second category related to stereotypes towards migrants, including prejudices, beliefs about their lives and reasons for migration. Conclusions: The therapeutic relationship with migrants in primary care depends on the health care personnel’s acceptability of this population, hence, allowing the delivery of care based on respect for their culture and rights.

Suggested Citation

  • Consuelo Cruz-Riveros & Alfonso Urzúa & Gustavo Macaya-Aguirre & Báltica Cabieses, 2022. "How Do Health Teams Perceive International Migrant Users of Primary Care?," IJERPH, MDPI, vol. 19(16), pages 1-12, August.
    • Handle: RePEc:gam:jijerp:v:19:y:2022:i:16:p:9940-:d:886273
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    References listed on IDEAS

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    1. M Idoia Ugarte Gurrutxaga & María Angustias Sánchez-Ojeda & Antonio Segura-Fragoso & María Lucilia Cardoso & Brígida Molina Gallego, 2020. "Attitudes towards Immigration among Students in the First Year of a Nursing Degree at Universities in Coimbra, Toledo and Melilla," IJERPH, MDPI, vol. 17(21), pages 1-11, October.
    2. María Angustias Sánchez-Ojeda & Silvia Navarro-Prado & Adelina Martín-Salvador & Trinidad Luque-Vara & Elisabet Fernández-Gómez & Fernando Jesús Plaza del Pino, 2020. "Nursing Students’ Attitudes towards Immigrants’ Social Rights," IJERPH, MDPI, vol. 17(23), pages 1-11, November.
    3. Ivana Acocella, 2012. "The focus groups in social research: advantages and disadvantages," Quality & Quantity: International Journal of Methodology, Springer, vol. 46(4), pages 1125-1136, June.
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