IDEAS home Printed from https://ideas.repec.org/a/gam/jijerp/v19y2022i14p8516-d861088.html
   My bibliography  Save this article

Living with Infection Risk and Job Insecurity during COVID-19: The Relationship of Organizational Support, Organizational Commitment, and Turnover Intention

Author

Listed:
  • Yusuf Yılmaz

    (Department of Recreation Management, Faculty of Tourism, Akdeniz University, Antalya 07070, Turkey)

  • Engin Üngüren

    (Department of Business Management, Faculty of Economics, Administrative and Social Sciences, Alanya Alaaddin Keykubat University, Antalya 07450, Turkey)

  • Ömer Akgün Tekin

    (Department of Gastronomy and Culinary Arts, Manavgat Faculty of Tourism, Akdeniz University, Antalya 07600, Turkey)

  • Yaşar Yiğit Kaçmaz

    (Alanya Alaaddin Keykubat University, Antalya 07450, Turkey)

Abstract

The COVID-19 outbreak caused a stressful process for hospitality employees in terms of both being infected and experiencing the risk of losing their jobs. Stressful working conditions increase employees’ turnover intentions (TI). This study aims to analyze the relationship among perceived organizational support (POS), organizational commitment (OC), and turnover intention (TI) within the context of employees’ infection status and perceived job insecurity (JI). In this context, the study tests a moderated mediation research model. Having adopted a quantitative research method, data were acquired from 490 respondents who work at five-star accommodation companies in Alanya, Turkey. Findings show that the impact of POS on OC and IT differ according to employees’ infection status during the COVID-19 outbreak and their perceived JI. The findings of the study reveal empirical results in understanding employee attitudes toward companies alongside perceived job insecurity for those who are infected as well as for those who are not. Moreover, the study presents theoretical and practical contributions to reduce the negative impact of job insecurity and risk of infection on turnover intentions, which have been considered to be main sources of stress throughout the pandemic.

Suggested Citation

  • Yusuf Yılmaz & Engin Üngüren & Ömer Akgün Tekin & Yaşar Yiğit Kaçmaz, 2022. "Living with Infection Risk and Job Insecurity during COVID-19: The Relationship of Organizational Support, Organizational Commitment, and Turnover Intention," IJERPH, MDPI, vol. 19(14), pages 1-24, July.
    • Handle: RePEc:gam:jijerp:v:19:y:2022:i:14:p:8516-:d:861088
    as

    Download full text from publisher

    File URL: https://www.mdpi.com/1660-4601/19/14/8516/pdf
    Download Restriction: no
    File URL: https://www.mdpi.com/1660-4601/19/14/8516/
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. William C. Murray & Mark R. Holmes, 2021. "Impacts of Employee Empowerment and Organizational Commitment on Workforce Sustainability," Sustainability, MDPI, vol. 13(6), pages 1-14, March.
    2. Marianna Giunchi & Anne-Marie Vonthron & Chiara Ghislieri, 2019. "Perceived Job Insecurity and Sustainable Wellbeing: Do Coping Strategies Help?," Sustainability, MDPI, vol. 11(3), pages 1-18, February.
    3. Baert, Stijn & Lippens, Louis & Moens, Eline & Sterkens, Philippe & Weytjens, Johannes, 2020. "How do we think the COVID-19 crisis will affect our careers (if any remain)?," GLO Discussion Paper Series 520, Global Labor Organization (GLO).
    4. Ayman Alshaabani & Farheen Naz & Róbert Magda & Ildikó Rudnák, 2021. "Impact of Perceived Organizational Support on OCB in the Time of COVID-19 Pandemic in Hungary: Employee Engagement and Affective Commitment as Mediators," Sustainability, MDPI, vol. 13(14), pages 1-21, July.
    5. Min-Jik Kim & Byung-Jik Kim, 2020. "The Performance Implications of Job Insecurity: The Sequential Mediating Effect of Job Stress and Organizational Commitment, and the Buffering Role of Ethical Leadership," IJERPH, MDPI, vol. 17(21), pages 1-16, October.
    6. Qiang Wang & Chao Wang, 2020. "Reducing turnover intention: perceived organizational support for frontline employees," Frontiers of Business Research in China, Springer, vol. 14(1), pages 1-16, December.
    7. Abayomi Olarewaju Adeoye, 2021. "Ethical Leadership, Employees Commitment and Organizational Effectiveness: A Study of Non-Faculty Members," Athens Journal of Business & Economics, Athens Institute for Education and Research (ATINER), vol. 7(2), pages 161-172, April.
    8. Chia-Lin Chang & Michael McAleer & Vicente Ramos, 2020. "A Charter for Sustainable Tourism after COVID-19," Sustainability, MDPI, vol. 12(9), pages 1-4, May.
    9. Thomas Rockstuhl & Robert Eisenberger & Lynn M. Shore & James N. Kurtessis & Michael T. Ford & Louis C. Buffardi & Salar Mesdaghinia, 2020. "Perceived organizational support (POS) across 54 nations: A cross-cultural meta-analysis of POS effects," Journal of International Business Studies, Palgrave Macmillan;Academy of International Business, vol. 51(6), pages 933-962, August.
    10. Maria Sarapultseva & Alena Zolotareva & Igor Kritsky & Natal’ya Nasretdinova & Alexey Sarapultsev, 2021. "Psychological Distress and Post-Traumatic Symptomatology among Dental Healthcare Workers in Russia: Results of a Pilot Study," IJERPH, MDPI, vol. 18(2), pages 1-12, January.
    11. GholamReza Zandi & Imran Shahzad & Muhammad Farrukh & Sebastian Kot, 2020. "Supporting Role of Society and Firms to COVID-19 Management among Medical Practitioners," IJERPH, MDPI, vol. 17(21), pages 1-16, October.
    12. Schwepker, Charles Jr., 2001. "Ethical climate's relationship to job satisfaction, organizational commitment, and turnover intention in the salesforce," Journal of Business Research, Elsevier, vol. 54(1), pages 39-52, October.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Lavinia Denisia Cuc & Andrea Feher & Paul Nichita Cuc & Silviu Gabriel Szentesi & Dana Rad & Gavril Rad & Mioara Florina Pantea & Cosmin Silviu Raul Joldes, 2022. "A Parallel Mediation Analysis on the Effects of Pandemic Accentuated Occupational Stress on Hospitality Industry Staff Turnover Intentions in COVID-19 Context," IJERPH, MDPI, vol. 19(19), pages 1-20, September.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Eline Moens & Louis Lippens & Philippe Sterkens & Johannes Weytjens & Stijn Baert, 2022. "The COVID-19 crisis and telework: a research survey on experiences, expectations and hopes," The European Journal of Health Economics, Springer;Deutsche Gesellschaft für Gesundheitsökonomie (DGGÖ), vol. 23(4), pages 729-753, June.
    2. Omar S. Itani & Fernando Jaramillo & Larry Chonko, 2019. "Achieving Top Performance While Building Collegiality in Sales: It All Starts with Ethics," Journal of Business Ethics, Springer, vol. 156(2), pages 417-438, May.
    3. Cristine Maria Warmling & Rubens Spin-Neto & Luciana Zambillo Palma & Manoelito Ferreira Silva-Junior & Renata Goulart Castro & Mirelle Finkler & Márcia Helena Baldani & Fernando Valentim Bitencourt, 2023. "Impact of the COVID-19 Pandemic on the Oral Health Workforce: A Multicenter Study from the Southern Region of Brazil," IJERPH, MDPI, vol. 20(2), pages 1-12, January.
    4. Ed Burton & David John Edwards & Chris Roberts & Nicholas Chileshe & Joseph H. K. Lai, 2021. "Delineating the Implications of Dispersing Teams and Teleworking in an Agile UK Construction Sector," Sustainability, MDPI, vol. 13(17), pages 1-21, September.
    5. Jeeyoon Jeong & Byung-Jik Kim & Min-Jik Kim, 2022. "The Impact of Job Insecurity on Knowledge-Hiding Behavior: The Mediating Role of Organizational Identification and the Buffering Role of Coaching Leadership," IJERPH, MDPI, vol. 19(23), pages 1-17, November.
    6. Da Van Huynh & Thuy Thi Kim Truong & Long Hai Duong & Nhan Trong Nguyen & Giang Vu Huong Dao & Canh Ngoc Dao, 2021. "The COVID-19 Pandemic and Its Impacts on Tourism Business in a Developing City: Insight from Vietnam," Economies, MDPI, vol. 9(4), pages 1-17, November.
    7. O. C. Ferrell & Victoria L. Crittenden & Linda Ferrell & William F. Crittenden, 2013. "Theoretical development in ethical marketing decision making," AMS Review, Springer;Academy of Marketing Science, vol. 3(2), pages 51-60, June.
    8. Salinas Fernández, José Antonio & Guaita Martínez, José Manuel & Martín Martín, José María, 2022. "An analysis of the competitiveness of the tourism industry in a context of economic recovery following the COVID19 pandemic," Technological Forecasting and Social Change, Elsevier, vol. 174(C).
    9. Łukasz Mamica & Jakub Głowacki & Kamil Makieła, 2021. "Determinants of the Energy Poverty of Polish Students during the COVID-19 Pandemic," Energies, MDPI, vol. 14(11), pages 1-15, June.
    10. Abel Brodeur & David Gray & Anik Islam & Suraiya Bhuiyan, 2021. "A literature review of the economics of COVID‐19," Journal of Economic Surveys, Wiley Blackwell, vol. 35(4), pages 1007-1044, September.
    11. Christian M. Hafner, 2020. "The Spread of the Covid-19 Pandemic in Time and Space," IJERPH, MDPI, vol. 17(11), pages 1-13, May.
    12. Yun-Seok Hwang & Byung-Jik Kim, 2021. "“The Power of a Firm’s Benevolent Act”: The Influence of Work Overload on Turnover Intention, the Mediating Role of Meaningfulness of Work and the Moderating Effect of CSR Activities," IJERPH, MDPI, vol. 18(7), pages 1-15, April.
    13. Prüfer, Jens & Xu, Y., 2021. "The Nonprofit's Dilemma," Other publications TiSEM 237785b1-929d-40db-872f-d, Tilburg University, School of Economics and Management.
    14. Fabian Jintae Froese & Sebastian Stoermer & B Sebastian Reiche & Sebastian Klar, 2021. "Best of both worlds: How embeddedness fit in the host unit and the headquarters improve repatriate knowledge transfer," Journal of International Business Studies, Palgrave Macmillan;Academy of International Business, vol. 52(7), pages 1331-1349, September.
    15. Ruixin Su & Bojan Obrenovic & Jianguo Du & Danijela Godinic & Akmal Khudaykulov, 2022. "COVID-19 Pandemic Implications for Corporate Sustainability and Society: A Literature Review," IJERPH, MDPI, vol. 19(3), pages 1-23, January.
    16. Monika Widz & Renata Krukowska & Bartłomiej Walas & Zygmunt Kruczek, 2022. "Course of Values of Key Performance Indicators in City Hotels during the COVID-19 Pandemic: Poland Case Study," Sustainability, MDPI, vol. 14(19), pages 1-16, September.
    17. Bobek Vito & Zych Filip & Janković Božidarka & Horvat Tatjana, 2022. "Employers’ Perceptions of Online University Degrees and Their Relationship with the Recruitment and Selection Practices: The Case of Chile," Naše gospodarstvo/Our economy, Sciendo, vol. 68(3), pages 28-49, September.
    18. Anca-Gabriela Turtureanu & Rodica Pripoaie & Carmen-Mihaela Cretu & Carmen-Gabriela Sirbu & Emanuel Ştefan Marinescu & Laurentiu-Gabriel Talaghir & Florentina Chițu, 2022. "A Projection Approach of Tourist Circulation under Conditions of Uncertainty," Sustainability, MDPI, vol. 14(4), pages 1-21, February.
    19. Larissa Batrancea, 2021. "The Nexus between Financial Performance and Equilibrium: Empirical Evidence on Publicly Traded Companies from the Global Financial Crisis Up to the COVID-19 Pandemic," JRFM, MDPI, vol. 14(5), pages 1-12, May.
    20. Jin Lu & Mohammad Falahat & Yuen Onn Choong & Phaik Kin Cheah, 2024. "From servant leadership to organizational citizenship behavior: A theoretically grounded moderated mediation framework for Chinese private enterprises," Palgrave Communications, Palgrave Macmillan, vol. 11(1), pages 1-13, December.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:gam:jijerp:v:19:y:2022:i:14:p:8516-:d:861088. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: MDPI Indexing Manager (email available below). General contact details of provider: https://www.mdpi.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.