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Impact of Multifaceted Workplace Bullying on the Relationships between Technology Usage, Organisational Climate and Employee Physical and Emotional Health

Author

Listed:
  • Mehwish Iftikhar

    (NUST Business School, National University of Science and Technology, Islamabad 44000, Pakistan)

  • Muhammad Imran Qureshi

    (Faculty of Technology Management and Technopreneurship, Universiti Teknikal Malaysia Melaka, Hang Tuah Jaya, Melaka 76100, Malaysia)

  • Shazia Qayyum

    (Institute of Applied Psychology, University of the Punjab, Lahore 54782, Pakistan)

  • Iram Fatima

    (Institute of Applied Psychology, University of the Punjab, Lahore 54782, Pakistan)

  • Sriyanto Sriyanto

    (Social Studies Department, Universitas Muhammadiyah Purwokerto, Purwokerto 53182, Indonesia)

  • Yasinta Indrianti

    (Entrepreneurship Department, Podomoro University, Jakarta 11470, Indonesia)

  • Aqeel Khan

    (Faculty of Social Sciences and Humanities, Universiti Teknologi Malaysia (UTM), Skudai, Johor Bahru 81310, Malaysia)

  • Leo-Paul Dana

    (Rowe School of Business, Dalhousie University, Halifax, NS B3H 4R2, Canada)

Abstract

This research article investigates the effect of organisational climate and technology usage on employees’ physiological and emotional health damage resulting from face-to-face bullying and cyberbullying at the workplace. Furthermore, we investigated emotional intelligence as a coping strategy to moderate employee physiological and emotional health damage. The research used a quantitative research design. A five-point Likert-scale questionnaire was used to collect data from a multistage sample of 500 officials from Pakistan’s four service sectors. Results revealed that organisational climate and technology usage are negatively related to face-to-face bullying and cyberbullying at the workplace. At the same time, workplace bullying adversely affects an employee’s emotional and physiological health. However, emotional intelligence can reduce an employee’s emotional health damage due to workplace bullying. Thus, we suggest incorporating emotional intelligence training at the workplace to minimise the devastating effects of face-to-face bullying and cyberbullying on employees’ physical and emotional health.

Suggested Citation

  • Mehwish Iftikhar & Muhammad Imran Qureshi & Shazia Qayyum & Iram Fatima & Sriyanto Sriyanto & Yasinta Indrianti & Aqeel Khan & Leo-Paul Dana, 2021. "Impact of Multifaceted Workplace Bullying on the Relationships between Technology Usage, Organisational Climate and Employee Physical and Emotional Health," IJERPH, MDPI, vol. 18(6), pages 1-19, March.
    • Handle: RePEc:gam:jijerp:v:18:y:2021:i:6:p:3207-:d:520661
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    References listed on IDEAS

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    1. Inmaculada Méndez & Ana Belén Jorquera & Cecilia Ruiz-Esteban & Juan Pedro Martínez-Ramón & Aitana Fernández-Sogorb, 2019. "Emotional Intelligence, Bullying, and Cyberbullying in Adolescents," IJERPH, MDPI, vol. 16(23), pages 1-9, December.
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    1. Omer Farooq Malik & Shaun Pichler, 2023. "Linking Perceived Organizational Politics to Workplace Cyberbullying Perpetration: The Role of Anger and Fear," Journal of Business Ethics, Springer, vol. 186(2), pages 445-463, August.

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