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I Quit! Effects of Work-Family Policies on the Turnover Intention

Author

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  • José Aurelio Medina-Garrido

    (INDESS, Universidad de Cádiz, 11405 Jerez de la Frontera, Spain)

  • José María Biedma-Ferrer

    (INDESS, Universidad de Cádiz, 11405 Jerez de la Frontera, Spain)

  • María Vanessa Rodríguez-Cornejo

    (INDESS, Universidad de Cádiz, 11405 Jerez de la Frontera, Spain)

Abstract

The retention of key human resources is a challenge and a necessity for any organisation. This paper analyses the impact of the existence and accessibility of work-family policies on the well-being of workers and their intention to leave the organisation. To test the proposed hypotheses, we applied a structural equation model based on the partial least squares path modelling (PLS-SEM) approach to a sample of 558 service sector workers. The results show that the existence and accessibility of work-family policies directly reduce the intention to leave the organisation. Moreover, this relationship also occurs indirectly, by mediating the well-being that is generated by these work-family policies. We also analysed the moderating role that gender and hierarchy could have in the above relationships. In addition to the above theoretical implications, this study has practical implications. The findings show that employees with family and work balance problems experience lower emotional well-being, more health problems and eventually higher turnover rates. To avoid these problems, management must focus not only on the implementation of work-family policies but also on their accessibility, without subsequent retaliation or prejudice to employees. Additionally, management should pay special attention to female managers, given their greater difficulty in balancing work and family life.

Suggested Citation

  • José Aurelio Medina-Garrido & José María Biedma-Ferrer & María Vanessa Rodríguez-Cornejo, 2021. "I Quit! Effects of Work-Family Policies on the Turnover Intention," IJERPH, MDPI, vol. 18(4), pages 1-21, February.
    • Handle: RePEc:gam:jijerp:v:18:y:2021:i:4:p:1893-:d:500117
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    References listed on IDEAS

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    1. Beauregard, T. Alexandra & Henry, Lesley C., 2009. "Making the link between work-life balance practices and organizational performance," LSE Research Online Documents on Economics 25224, London School of Economics and Political Science, LSE Library.
    2. Sara Poggesi & Michela Mari & Luisa Vita, 2019. "Women entrepreneurs and work-family conflict: an analysis of the antecedents," International Entrepreneurship and Management Journal, Springer, vol. 15(2), pages 431-454, June.
    3. M. Joseph Sirgy & Dong-Jin Lee & Seolwoo Park & Mohsen Joshanloo & Minyoung Kim, 2020. "Work–Family Spillover and Subjective Well-Being: The Moderating Role of Coping Strategies," Journal of Happiness Studies, Springer, vol. 21(8), pages 2909-2929, December.
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    Cited by:

    1. Lucrezia Cavagnis & Claudia Russo & Francesca Danioni & Daniela Barni, 2023. "Promoting Women’s Well-Being: A Systematic Review of Protective Factors for Work–Family Conflict," IJERPH, MDPI, vol. 20(21), pages 1-21, October.
    2. Lavinia Denisia Cuc & Andrea Feher & Paul Nichita Cuc & Silviu Gabriel Szentesi & Dana Rad & Gavril Rad & Mioara Florina Pantea & Cosmin Silviu Raul Joldes, 2022. "A Parallel Mediation Analysis on the Effects of Pandemic Accentuated Occupational Stress on Hospitality Industry Staff Turnover Intentions in COVID-19 Context," IJERPH, MDPI, vol. 19(19), pages 1-20, September.

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