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The Role of Coping in the Wellbeing and Work-Related Quality of Life of UK Health and Social Care Workers during COVID-19

Author

Listed:
  • Paula McFadden

    (School of Applied Social and Policy Sciences, Magee Campus, Ulster University, Londonderry BT48 7JL, UK)

  • Jana Ross

    (School of Applied Social and Policy Sciences, Magee Campus, Ulster University, Londonderry BT48 7JL, UK)

  • John Moriarty

    (School of Social Sciences, Education and Social Work, Queen’s University Belfast, 69-71 University Street, Belfast BT7 1HL, UK)

  • John Mallett

    (School of Psychology, Coleraine Campus, Ulster University, Cromore Road, Coleraine BT52 1SA, UK)

  • Heike Schroder

    (Queen’s Management School, Queen’s University Belfast, Riddel Hall, 185 Stranmillis Road, Belfast BT9 5EE, UK)

  • Jermaine Ravalier

    (School of Science, Bath Spa University, Newton Park, Newton St Loe, Bath BA2 9BN, UK)

  • Jill Manthorpe

    (NIHR Health and Social Care Workforce Research Unit, King’s College London, London, 22 Kingsway, Holborn, London WC2B 6LE, UK)

  • Denise Currie

    (Queen’s Management School, Queen’s University Belfast, Riddel Hall, 185 Stranmillis Road, Belfast BT9 5EE, UK)

  • Jaclyn Harron

    (Independent Researcher, Derry BT48 8RS, UK)

  • Patricia Gillen

    (School of Nursing, Jordanstown Campus, Ulster University, Shore Road, Newtownabbey BT37 0QB, UK
    Southern Health and Social Care Trust, 10 Moyallen Road, Gilford BT63 5JX, UK)

Abstract

The coronavirus disease 2019 (COVID-19) was declared a global pandemic in early 2020. Due to the rapid spread of the virus and limited availability of effective treatments, health and social care systems worldwide quickly became overwhelmed. Such stressful circumstances are likely to have negative impacts on health and social care workers’ wellbeing. The current study examined the relationship between coping strategies and wellbeing and quality of working life in nurses, midwives, allied health professionals, social care workers and social workers who worked in health and social care in the UK during its first wave of COVID-19. Data were collected using an anonymous online survey ( N = 3425), and regression analyses were used to examine the associations of coping strategies and demographic characteristics with staff wellbeing and quality of working life. The results showed that positive coping strategies, particularly active coping and help-seeking, were associated with higher wellbeing and better quality of working life. Negative coping strategies, such as avoidance, were risk factors for low wellbeing and worse quality of working life. The results point to the importance of organizational and management support during stressful times, which could include psycho-education and training about active coping and might take the form of workshops designed to equip staff with better coping skills.

Suggested Citation

  • Paula McFadden & Jana Ross & John Moriarty & John Mallett & Heike Schroder & Jermaine Ravalier & Jill Manthorpe & Denise Currie & Jaclyn Harron & Patricia Gillen, 2021. "The Role of Coping in the Wellbeing and Work-Related Quality of Life of UK Health and Social Care Workers during COVID-19," IJERPH, MDPI, vol. 18(2), pages 1-15, January.
    • Handle: RePEc:gam:jijerp:v:18:y:2021:i:2:p:815-:d:482822
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    Cited by:

    1. Melissa McDiarmid & Marian Condon & Joanna Gaitens, 2021. "The Healthcare Sector Employer’s Duty of Care: Implications for Worker Well-Being," IJERPH, MDPI, vol. 18(11), pages 1-12, June.
    2. Georgia Libera Finstad & Gabriele Giorgi & Lucrezia Ginevra Lulli & Caterina Pandolfi & Giulia Foti & José M. León-Perez & Francisco J. Cantero-Sánchez & Nicola Mucci, 2021. "Resilience, Coping Strategies and Posttraumatic Growth in the Workplace Following COVID-19: A Narrative Review on the Positive Aspects of Trauma," IJERPH, MDPI, vol. 18(18), pages 1-25, September.
    3. Ga-Rog Han & Jae-Eun Lee, 2024. "Does ESG Affect Mental Health of Employees? Focusing on the Moderating Effects of Job Crafting and Relationship Conflict," Sustainability, MDPI, vol. 16(14), pages 1-15, July.
    4. Jermaine M. Ravalier, 2022. "Co-Design, Delivery, and Evaluation of Wellbeing Initiatives for NHS Staff: The HOW (Healthier Outcomes at Work) NHS Project," IJERPH, MDPI, vol. 19(8), pages 1-15, April.
    5. Jonathan Jubin & Philippe Delmas & Ingrid Gilles & Annie Oulevey Bachmann & Claudia Ortoleva Bucher, 2022. "Protective Factors and Coping Styles Associated with Quality of Life during the COVID-19 Pandemic: A Comparison of Hospital or Care Institution and Private Practice Nurses," IJERPH, MDPI, vol. 19(12), pages 1-12, June.
    6. Shereen Hussein & Ann-Marie Towers & Sinead Palmer & Nadia Brookes & Barbora Silarova & Petra Mäkelä, 2022. "Developing a Scale of Care Work-Related Quality of Life (CWRQoL) for Long-Term Care Workers in England," IJERPH, MDPI, vol. 19(2), pages 1-20, January.
    7. Ruth D. Neill & Patricia Gillen & John Moriarty & Jill Manthorpe & John Mallett & Heike Schroder & Denise Currie & Patricia Nicholl & Jermaine Ravalier & Susan McGrory & Paula McFadden, 2022. "Comparing Psychological Wellbeing and Work-Related Quality of Life between Professional Groups within Health and Social Care during the COVID-19 Pandemic in the UK," Merits, MDPI, vol. 2(4), pages 1-13, November.
    8. Clara De Vincenzi & Martina Pansini & Bruna Ferrara & Ilaria Buonomo & Paula Benevene, 2022. "Consequences of COVID-19 on Employees in Remote Working: Challenges, Risks and Opportunities An Evidence-Based Literature Review," IJERPH, MDPI, vol. 19(18), pages 1-18, September.
    9. Anna Anastasopoulou & Eftichia Vraimaki & Panagiotis Trivellas, 2023. "Recovery for Resilience: The Mediating Role of Work–Life Balance on the Quality of Life of Women Employees," Sustainability, MDPI, vol. 15(17), pages 1-18, August.
    10. Yasuhiro Kotera & Akihiko Ozaki & Hirotomo Miyatake & Chie Tsunetoshi & Yoshitaka Nishikawa & Makoto Kosaka & Tetsuya Tanimoto, 2022. "Qualitative Investigation into the Mental Health of Healthcare Workers in Japan during the COVID-19 Pandemic," IJERPH, MDPI, vol. 19(1), pages 1-14, January.
    11. Mehwish Majeed & Muhammad Irshad & Jos Bartels, 2021. "The Interactive Effect of COVID-19 Risk and Hospital Measures on Turnover Intentions of Healthcare Workers: A Time-Lagged Study," IJERPH, MDPI, vol. 18(20), pages 1-15, October.
    12. Melanie Lenger & Alexander Maget & Nina Dalkner & Jorgos N. Lang & Frederike T. Fellendorf & Michaela Ratzenhofer & Elena Schönthaler & Eva Fleischmann & Armin Birner & Susanne A. Bengesser & Robert Q, 2023. "Feeling Informed and Safe Are Important Factors in the Psychosomatic Health of Frontline Workers in the Health Sector during the COVID-19 Pandemic in Austria," IJERPH, MDPI, vol. 20(2), pages 1-12, January.
    13. Marin G. Olson & Karly M. Pyles & Danielle Kristen Nadorff, 2023. "Give until It Hurts: An Exploratory Analysis of Mental Health Workers’ Wellness," IJERPH, MDPI, vol. 20(20), pages 1-11, October.
    14. Annalisa Grandi & Margherita Zito & Luisa Sist & Monica Martoni & Vincenzo Russo & Lara Colombo, 2022. "Wellbeing in Workers during COVID-19 Pandemic: The Mediating Role of Self-Compassion in the Relationship between Personal Resources and Exhaustion," IJERPH, MDPI, vol. 19(3), pages 1-16, February.
    15. Cristian-Virgil Lungulescu & Adina Turcu-Stiolica & Cristina Lungulescu & Elena-Adriana Dumitrescu & Razvan-Aurelian Turcu-Stiolica & Vlad-Mihai Croitoru & Irina-Mihaela Cazacu & Adelina-Silvana Gheor, 2022. "How Much Burnout and Coping Influence Quality of Life among Young Oncology Providers in Romania during the COVID-19 Pandemic," IJERPH, MDPI, vol. 19(9), pages 1-14, May.

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