IDEAS home Printed from https://ideas.repec.org/a/gam/jijerp/v17y2020i22p8358-d443588.html
   My bibliography  Save this article

Psychological Adjustment of Healthcare Workers in Italy during the COVID-19 Pandemic: Differences in Stress, Anxiety, Depression, Burnout, Secondary Trauma, and Compassion Satisfaction between Frontline and Non-Frontline Professionals

Author

Listed:
  • Carmen Trumello

    (Department of Psychological, Health and Territorial Sciences, University “G. d’Annunzio” of Chieti, via dei Vestini, 66100 Chieti, Italy)

  • Sonia Monique Bramanti

    (Department of Psychological, Health and Territorial Sciences, University “G. d’Annunzio” of Chieti, via dei Vestini, 66100 Chieti, Italy)

  • Giulia Ballarotto

    (Dipartimento di Psicologia Dinamica e Clinica, “Sapienza” Università di Roma, 00185 Roma, Italy)

  • Carla Candelori

    (Department of Psychological, Health and Territorial Sciences, University “G. d’Annunzio” of Chieti, via dei Vestini, 66100 Chieti, Italy)

  • Luca Cerniglia

    (Facoltà di Psicologia, Università Telematica Internazionale Uninettuno di Roma, 00186 Roma, Italy)

  • Silvia Cimino

    (Dipartimento di Psicologia Dinamica e Clinica, “Sapienza” Università di Roma, 00185 Roma, Italy)

  • Monia Crudele

    (Department of Psychological, Health and Territorial Sciences, University “G. d’Annunzio” of Chieti, via dei Vestini, 66100 Chieti, Italy)

  • Lucia Lombardi

    (Department of Psychological, Health and Territorial Sciences, University “G. d’Annunzio” of Chieti, via dei Vestini, 66100 Chieti, Italy)

  • Silvia Pignataro

    (Department of Psychological, Health and Territorial Sciences, University “G. d’Annunzio” of Chieti, via dei Vestini, 66100 Chieti, Italy)

  • Maria Luisa Viceconti

    (Department of Psychological, Health and Territorial Sciences, University “G. d’Annunzio” of Chieti, via dei Vestini, 66100 Chieti, Italy)

  • Alessandra Babore

    (Department of Psychological, Health and Territorial Sciences, University “G. d’Annunzio” of Chieti, via dei Vestini, 66100 Chieti, Italy)

Abstract

Emergency situations have been associated with negative psychological adjustment outcomes in healthcare professionals, although studies on the impact of the Coronavirus Disease 2019 (COVID-19) pandemic amongst Italian health workers are limited. The main aim of this study was to investigate the psychological adjustment of healthcare professionals during the peak of the COVID-19 pandemic, evaluating differences according to working or not with patients affected by COVID-19 and in areas with a more severe spread of this pandemic. Healthcare professionals’ attitudes toward psychological support were analyzed. The levels of anxiety, depression, psychological stress, and professional quality of life (compassion satisfaction, burnout, and compassion fatigue) and attitudes toward psychological support were measured among 627 Italian healthcare workers (mean age = 40.55 years; SD = 11.49; range: 27–72). Significantly higher levels of stress, burnout, secondary trauma, anxiety, and depression were observed among professionals working with COVID-19 patients. Higher levels of stress and burnout and lower levels of compassion satisfaction were detected in professionals working in areas with higher rates of contagion. No interaction effects were found between working (or not) with patients affected by COVID-19 and working (or not) in areas with a more severe diffusion of this pandemic. Finally, in the group of professionals who worked with COVID-19 patients, the percentage of professionals who thought to ask for psychological support was twice that of the group that did not work with COVID-19 patients. The overall findings indicate that the mental health of frontline healthcare workers requires further consideration and that targeted prevention and intervention programs are necessary.

Suggested Citation

  • Carmen Trumello & Sonia Monique Bramanti & Giulia Ballarotto & Carla Candelori & Luca Cerniglia & Silvia Cimino & Monia Crudele & Lucia Lombardi & Silvia Pignataro & Maria Luisa Viceconti & Alessandra, 2020. "Psychological Adjustment of Healthcare Workers in Italy during the COVID-19 Pandemic: Differences in Stress, Anxiety, Depression, Burnout, Secondary Trauma, and Compassion Satisfaction between Frontli," IJERPH, MDPI, vol. 17(22), pages 1-13, November.
  • Handle: RePEc:gam:jijerp:v:17:y:2020:i:22:p:8358-:d:443588
    as

    Download full text from publisher

    File URL: https://www.mdpi.com/1660-4601/17/22/8358/pdf
    Download Restriction: no

    File URL: https://www.mdpi.com/1660-4601/17/22/8358/
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Yan Liu & Li Lu & Wen-Xin Wang & Shou Liu & Hong-Ru Chen & Xiang Gao & Ming-Yu Huang & Yong-Nian Liu & Yan-Ming Ren & Chao-Cai Wang, 2020. "Job Burnout and Occupational Stressors among Chinese Healthcare Professionals at County-Level Health Alliances," IJERPH, MDPI, vol. 17(6), pages 1-9, March.
    2. Leiter, Michael P. & Harvie, Phyllis & Frizzell, Cindy, 1998. "The correspondence of patient satisfaction and nurse burnout," Social Science & Medicine, Elsevier, vol. 47(10), pages 1611-1617, November.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Paola Gatti & Chiara Ghislieri & Claudio G Cortese, 2017. "Relationships between followers’ behaviors and job satisfaction in a sample of nurses," PLOS ONE, Public Library of Science, vol. 12(10), pages 1-16, October.
    2. Jing Zhao & Xiaohui Li & Hui Xiao & Naixue Cui & Liang Sun & Yuhua Xu, 2019. "Mindfulness and burnout among bedside registered nurses: A cross‐sectional study," Nursing & Health Sciences, John Wiley & Sons, vol. 21(1), pages 126-131, March.
    3. Kihye Han & Alison M Trinkoff & Ayse P Gurses, 2015. "Work‐related factors, job satisfaction and intent to leave the current job among United States nurses," Journal of Clinical Nursing, John Wiley & Sons, vol. 24(21-22), pages 3224-3232, November.
    4. O'Neill, Olivia Amanda & Barsade, Sigal G. & Sguera, Francesco, 2023. "The psychological and financial impacts of an emotional culture of anxiety and its antidote, an emotional culture of companionate love," Social Science & Medicine, Elsevier, vol. 317(C).
    5. Jung Eon Kwon, 2022. "The Impact of Career Plateau on Job Burnout in the COVID-19 Pandemic: A Moderating Role of Regulatory Focus," IJERPH, MDPI, vol. 19(3), pages 1-16, January.
    6. Bąk Iwona & Wawrzyniak Katarzyna, 2020. "The Use of Multidimensional Statistical Analysis Methods in the Burnout Study of Teachers and Lecturers at Universities," Folia Oeconomica Stetinensia, Sciendo, vol. 20(1), pages 45-61, June.
    7. Joanna Sale, 2007. "Perceptions of a Quality of Work-Life Survey from the Perspective of Employees in a Canadian Cancer Centre," Quality & Quantity: International Journal of Methodology, Springer, vol. 41(6), pages 779-791, December.
    8. Tuure Haarjärvi & Sari Laari-Salmela, 2022. "Examining the Role of Dignity in the Experience of Meaningfulness: a Process-Relational View on Meaningful Work," Humanistic Management Journal, Springer, vol. 7(3), pages 417-440, December.
    9. Söderlund, Magnus, 2017. "Employee display of burnout in the service encounter and its impact on customer satisfaction," Journal of Retailing and Consumer Services, Elsevier, vol. 37(C), pages 168-176.
    10. Christopher Michaelson & Michael Pratt & Adam Grant & Craig Dunn, 2014. "Meaningful Work: Connecting Business Ethics and Organization Studies," Journal of Business Ethics, Springer, vol. 121(1), pages 77-90, April.
    11. Gianluca Fiorentini & Silvana Robone & Rossella Verzulli, 2018. "How do hospital‐specialty characteristics influence health system responsiveness? An empirical evaluation of in‐patient care in the Italian region of Emilia‐Romagna," Health Economics, John Wiley & Sons, Ltd., vol. 27(2), pages 266-281, February.
    12. D C Sah & Yogesh Kumar, 2015. "Client Satisfaction Exit Interviews: Assessing Quality of Public Health Institutions through Generated Feedback," Vikalpa: The Journal for Decision Makers, , vol. 40(1), pages 42-61, March.
    13. Marcin Jaracz & Izabela Rosiak & Anna Bertrand-Bucińska & Maciej Jaskulski & Joanna Nieżurawska & Alina Borkowska, 2017. "Affective temperament, job stress and professional burnout in nurses and civil servants," PLOS ONE, Public Library of Science, vol. 12(6), pages 1-11, June.
    14. Alharbi, Tariq Saleem J. & Ekman, Inger & Olsson, Lars-Eric & Dudas, Kerstin & Carlström, Eric, 2012. "Organizational culture and the implementation of person centered care: Results from a change process in Swedish hospital care," Health Policy, Elsevier, vol. 108(2), pages 294-301.
    15. Wagih Salama & Ahmed Hassan Abdou & Shaimaa Abo Khanger Mohamed & Hossam Said Shehata, 2022. "Impact of Work Stress and Job Burnout on Turnover Intentions among Hotel Employees," IJERPH, MDPI, vol. 19(15), pages 1-20, August.
    16. Marco Guerci & Adelien Decramer & Thomas Waeyenberg & Ina Aust, 2019. "Moving Beyond the Link Between HRM and Economic Performance: A Study on the Individual Reactions of HR Managers and Professionals to Sustainable HRM," Journal of Business Ethics, Springer, vol. 160(3), pages 783-800, December.
    17. Nina Geuens & Peter Van Bogaert & Erik Franck, 2017. "Vulnerability to burnout within the nursing workforce—The role of personality and interpersonal behaviour," Journal of Clinical Nursing, John Wiley & Sons, vol. 26(23-24), pages 4622-4633, December.
    18. Mumtaz Ali Memon & Hiram Ting & Rohani Salleh & Jati Kasuma Ali & YusmanYacob, 2016. "Level of Stress and Job Satisfaction among Call Operators: A Case of Malaysian Telecommunication Sector," International Review of Management and Marketing, Econjournals, vol. 6(3), pages 442-447.
    19. Amelia E. Schlak & Linda H. Aiken & Jesse Chittams & Lusine Poghosyan & Matthew McHugh, 2021. "Leveraging the Work Environment to Minimize the Negative Impact of Nurse Burnout on Patient Outcomes," IJERPH, MDPI, vol. 18(2), pages 1-15, January.
    20. Nadeem Khalid & Munwar Hussain Pahi & Umair Ahmed, 2016. "Loosing Your Best Talent: Can Leadership Retain Employees? The Dilemma of the Banking Sector of Hyderabad Sindh, Pakistan: A Mediation Investigation," International Review of Management and Marketing, Econjournals, vol. 6(3), pages 608-616.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:gam:jijerp:v:17:y:2020:i:22:p:8358-:d:443588. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: MDPI Indexing Manager (email available below). General contact details of provider: https://www.mdpi.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.