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A Performance Management System in Healthcare for All Seasons?

Author

Listed:
  • Milena Vainieri

    (Management and Health laboratory, Institute of Management, Department Embeds, Sant’Anna School of Advanced Studies, 56127 Pisa, Italy)

  • Guido Noto

    (Department of Economics, University of Messina, 98122 Messina, Italy)

  • Francesca Ferre

    (Management and Health laboratory, Institute of Management, Department Embeds, Sant’Anna School of Advanced Studies, 56127 Pisa, Italy)

  • Laura C. Rosella

    (Dalla Lana School of Public Health, University of Toronto, Toronto, ON M5T 3M7, Canada)

Abstract

Health systems face challenges which are inherent to care demand and supply evolution (i.e., demographic change, new technologies) or are the results of unexpected occurrence originating outside the health system, such as economic shocks or epidemic outbreaks. Both challenges often require a paradigm shift in governance and organization, financing and resource allocation, accountability frameworks, as well as public health system responses. Based on key reviews and seminal papers of performance management, public health, sustainability and resilience, the article presents three emerging challenges for performance management systems in healthcare: i) the inclusion of the population approach; ii) the measurement and consideration of the multi-facets concepts of value; iii) the importance of resilience and sustainability. Performance management systems need to evolve to cope with this changing scenario. The article sheds light on uncovered areas by performance management, and it proposes a research agenda for scholars of both performance management and health service research.

Suggested Citation

  • Milena Vainieri & Guido Noto & Francesca Ferre & Laura C. Rosella, 2020. "A Performance Management System in Healthcare for All Seasons?," IJERPH, MDPI, vol. 17(15), pages 1-10, August.
    • Handle: RePEc:gam:jijerp:v:17:y:2020:i:15:p:5590-:d:393825
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    References listed on IDEAS

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    Cited by:

    1. Luca Papi & Riccardo Ievoli & Giorgia Gobbo & Enrico Deidda Gagliardo & Lamberto Manzoli, 2021. "Performance governance per la generazione di Valore Pubblico in sanit?. Evidenze empiriche dalle aziende sanitarie dell?Emilia-Romagna," MECOSAN, FrancoAngeli Editore, vol. 0(117), pages 27-58.
    2. Sabina Nuti & Guido Noto & Tommaso Grillo Ruggieri & Milena Vainieri, 2021. "The Challenges of Hospitals’ Planning & Control Systems: The Path toward Public Value Management," IJERPH, MDPI, vol. 18(5), pages 1-14, March.
    3. Chiara Barchielli & Anne Marie Rafferty & Milena Vainieri, 2022. "Integrating Key Nursing Measures into a Comprehensive Healthcare Performance Management System: A Tuscan Experience," IJERPH, MDPI, vol. 19(3), pages 1-14, January.
    4. Guido Noto & Lucrezia Coletta & Sara Zuccarino & Milena Vainieri, 2021. "Il controllo e la gestione della performance delle attivit? di prevenzione in contesti interorganizzativi: il caso dei controlli frontalieri sugli alimenti," MECOSAN, FrancoAngeli Editore, vol. 0(117), pages 59-75.
    5. Marta Marsilio & Floriana Fusco & Eleonora Gheduzzi & Chiara Guglielmetti, 2021. "Co-Production Performance Evaluation in Healthcare. A Systematic Review of Methods, Tools and Metrics," IJERPH, MDPI, vol. 18(7), pages 1-28, March.
    6. Paolo Belardi & Ilaria Corazza & Manila Bonciani & Fabio Manenti & Milena Vainieri, 2022. "Evaluating Healthcare Performance in Low- and Middle-Income Countries: A Pilot Study on Selected Settings in Ethiopia, Tanzania, and Uganda," IJERPH, MDPI, vol. 20(1), pages 1-18, December.

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