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Prevalence of Burnout among Primary Health Care Staff and Its Predictors: A Study in Iran

Author

Listed:
  • Ehsan Zarei

    (Department of Health Services Management, School of Management and Medical Education, Shahid Beheshti University of Medical Sciences, Tehran, Iran)

  • Fariba Ahmadi

    (Deputy of Health Affairs, Kermanshah University of Medical Sciences, Kermanshah, Iran)

  • Muhammad Safdar Sial

    (Department of Management Sciences, COMSATS University Islamabad (CUI), Islamabad 44000, Pakistan)

  • Jinsoo Hwang

    (The College of Hospitality and Tourism Management, Sejong University, 98 Gunja-Dong, Gwanjin-Gu, Seoul 143-747, Korea)

  • Phung Anh Thu

    (Faculty of Finance and Accounting, Nguyen Tat Thanh University, Ho Chi Minh City 700000, Vietnam)

  • Sardar Muhammad Usman

    (Department of Management Sciences, COMSATS University Islamabad (CUI), Islamabad 44000, Pakistan)

Abstract

Burnout, which is an emerging challenge in health systems, is very common among primary health care (PHC) workers. The aim of this study was to investigate the level of burnout among PHC workers, and its predictive factors, in a region in the west of Iran. In this cross-sectional study, all the health network staff ( n = 539) were enrolled. The data collection instrument was the Maslach Burnout Inventory (MBI), which consists of 22 items and the three subscales of emotional exhaustion (EE), depersonalization (DP), and personal achievement (PA). High scores in EE and DP and low scores in PA are indicative of high burnout. Logistic regression was used to determine the predictors of high burnout. The data were analyzed using SPSS version 16. The findings showed that 90.5% of the staff had high DP, 55.3% had high EE, and 98.9% had low PA scores. Also, 52.9% (277 people) of the staff suffered from high burnout. Single people (OR = 3.33), less experienced employees (OR = 9.09), people aged over 35 years (OR = 2.35), physicians (OR = 1.72), and staff with permanent employment (OR = 5.0) were more likely to suffer high levels of burnout. We conclude that burnout is a common problem in PHC workers. Less experienced, younger, single employees and physicians were more at risk of suffering from high burnout. Preventive measures, such as strengthening social skills, communication competencies, and coping strategies, and reduction of risk factors such as job stress, are suggested for reducing employees’ risk of burnout.

Suggested Citation

  • Ehsan Zarei & Fariba Ahmadi & Muhammad Safdar Sial & Jinsoo Hwang & Phung Anh Thu & Sardar Muhammad Usman, 2019. "Prevalence of Burnout among Primary Health Care Staff and Its Predictors: A Study in Iran," IJERPH, MDPI, vol. 16(12), pages 1-10, June.
    • Handle: RePEc:gam:jijerp:v:16:y:2019:i:12:p:2249-:d:242870
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    References listed on IDEAS

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    1. Mohammad Amiri & Ahmad Khosravi & Ahmad Reza Eghtesadi & Zakieh Sadeghi & Ghasem Abedi & Mansour Ranjbar & Fardin Mehrabian, 2016. "Burnout and its Influencing Factors among Primary Health Care Providers in the North East of Iran," PLOS ONE, Public Library of Science, vol. 11(12), pages 1-11, December.
    2. Hugo Rodrigues & Ricardo Cobucci & Antônio Oliveira & João Victor Cabral & Leany Medeiros & Karen Gurgel & Tházio Souza & Ana Katherine Gonçalves, 2018. "Burnout syndrome among medical residents: A systematic review and meta-analysis," PLOS ONE, Public Library of Science, vol. 13(11), pages 1-17, November.
    3. Mahmood Nekoei Moghadam & Mohammadreza Amiresmaili & Vahideh Sadeghi & Ali‐Hossein Zeinalzadeh & Mahmud Tupchi & Sahar Parva, 2018. "A qualitative study on human resources for primary health care in Iran," International Journal of Health Planning and Management, Wiley Blackwell, vol. 33(1), pages 38-48, January.
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    3. Huiwen Li & Beibei Yuan & Qingyue Meng & Ichiro Kawachi, 2019. "Contextual Factors Associated with Burnout among Chinese Primary Care Providers: A Multilevel Analysis," IJERPH, MDPI, vol. 16(19), pages 1-12, September.

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