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Burnout and its Influencing Factors among Primary Health Care Providers in the North East of Iran

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Listed:
  • Mohammad Amiri
  • Ahmad Khosravi
  • Ahmad Reza Eghtesadi
  • Zakieh Sadeghi
  • Ghasem Abedi
  • Mansour Ranjbar
  • Fardin Mehrabian

Abstract

Introduction: Burnout is a popular research topics in service providing jobs, including the health care field. This study aimed at assessing the level of job burnout and to consider the important antecedents which might be related to job burnout among primary health care providers in Iran. Methods: The participants in this applied cross-sectional study which was conducted in 2013 were 548 primary health care providers who were randomly selected from among those working in Shahroud, Sabzevar, Neishabour, Bojnord (provinces located in the north east of Iran). Maslach Burnout Inventory (MBI) was administered to the participants and the collected data were analyzed using SPSS through chi-square test and ordinal logistic regression model. Results: The burnout mean score among the participants was 54.1 ± 27.2 and the mean scores of burnout components i.e., emotional exhaustion, depersonalization and personal accomplishment were 15.5 ± 13.6, 3.7 ± 5.4 and 35.5 ± 13.5 respectively. In terms of levels of burnout, 64.2% of the participants showed low levels (n = 352), 18.4% average levels (n = 101) and 17.3% high levels (n = 95). A significant relationship was observed between burnout, job resources and interest in job (p ≤ 0.05). However, no significant relationship was observed between burnout and the place (university) of working, age, satisfaction with income, experience, gender, level of education, marital status, housing status, having a second job and place of residence (p ≥0.05). Conclusion: Lack of personal accomplishment was highly prevalent among the participating primary health care providers. Lack of career advancement and job transfer opportunities may play a role in the burnout of primary health care providers. Therefore, paying attention to this aspect may help to reduce burnout and even increase job engagement.

Suggested Citation

  • Mohammad Amiri & Ahmad Khosravi & Ahmad Reza Eghtesadi & Zakieh Sadeghi & Ghasem Abedi & Mansour Ranjbar & Fardin Mehrabian, 2016. "Burnout and its Influencing Factors among Primary Health Care Providers in the North East of Iran," PLOS ONE, Public Library of Science, vol. 11(12), pages 1-11, December.
    • Handle: RePEc:plo:pone00:0167648
    DOI: 10.1371/journal.pone.0167648
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    References listed on IDEAS

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    1. Hillhouse, Joel J. & Adler, Christine M., 1997. "Investigating stress effect patterns in hospital staff nurses: Results of a cluster analysis," Social Science & Medicine, Elsevier, vol. 45(12), pages 1781-1788, December.
    2. Ashill, Nicholas J. & Rod, Michel, 2011. "Burnout processes in non-clinical health service encounters," Journal of Business Research, Elsevier, vol. 64(10), pages 1116-1127, October.
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    Cited by:

    1. Ehsan Zarei & Fariba Ahmadi & Muhammad Safdar Sial & Jinsoo Hwang & Phung Anh Thu & Sardar Muhammad Usman, 2019. "Prevalence of Burnout among Primary Health Care Staff and Its Predictors: A Study in Iran," IJERPH, MDPI, vol. 16(12), pages 1-10, June.
    2. Frédéric Dutheil & Lenise M. Parreira & Julia Eismann & François-Xavier Lesage & David Balayssac & Céline Lambert & Maëlys Clinchamps & Denis Pezet & Bruno Pereira & Bertrand Le Roy, 2021. "Burnout in French General Practitioners: A Nationwide Prospective Study," IJERPH, MDPI, vol. 18(22), pages 1-16, November.
    3. Preenapa Choorat & Nanchatsan Sakunpong & Surawut Patthaisong, 2018. "Experience of Spiritual Coaching for Peer Educators," Global Journal of Health Science, Canadian Center of Science and Education, vol. 10(6), pages 1-54, June.
    4. Majid Bagheri Hosseinabadi & Mohammad Hossein Ebrahimi & Narges Khanjani & Jamal Biganeh & Somaye Mohammadi & Mazaher Abdolahfard, 2019. "The effects of amplitude and stability of circadian rhythm and occupational stress on burnout syndrome and job dissatisfaction among irregular shift working nurses," Journal of Clinical Nursing, John Wiley & Sons, vol. 28(9-10), pages 1868-1878, May.

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