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Exploring Leadership Style and Employee Attitude through Cluster and Sentiment Analyses of In-Depth Interviews of Employees

Author

Listed:
  • Dat Hung Ho

    (Department of Global Business, Kyungsung University, 309 Suyoungro, Nam-gu, Busan 48434, Republic of Korea)

  • Jue Wang

    (School of Global Studies, Kyungsung University, 309 Suyoungro, Nam-gu, Busan 48434, Republic of Korea)

  • Hak-Seon Kim

    (School of Hospitality & Tourism Management, Kyungsung University, 309 Suyoungro, Nam-gu, Busan 48434, Republic of Korea
    Wellness & Tourism Big Data Research Institute, Kyungsung University, 309 Suyoungro, Nam-gu, Busan 48434, Republic of Korea)

Abstract

In today’s fast-paced business environment, leaders who fail to recognize and respond to the emotions of their employees can result in stagnation or a lack of growth in their organization. In light of this, the current study presents a method for identifying leadership styles based on the perspectives of employees, exploring their perceptions of specific leadership traits. Drawing upon the Multifactor Leadership Questionnaire framework, this study aims to identify the leadership style of Tony Wedding Studio by conducting in-depth interviews with its employees. Through sentiment and cluster analyses of the collected data, the study identifies Idealized Influence Attributes and Laissez-faire as key leadership style traits. Additionally, this study sheds light on how employees react to and feel about their leader’s leadership style, providing valuable insights for organizational development and leadership training. Overall, this study emphasizes the importance of understanding and responding to employee perspectives in effective leadership.

Suggested Citation

  • Dat Hung Ho & Jue Wang & Hak-Seon Kim, 2023. "Exploring Leadership Style and Employee Attitude through Cluster and Sentiment Analyses of In-Depth Interviews of Employees," Administrative Sciences, MDPI, vol. 13(3), pages 1-13, March.
    • Handle: RePEc:gam:jadmsc:v:13:y:2023:i:3:p:91-:d:1103161
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    References listed on IDEAS

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    1. Franco GANDOLFI & Seth STONE, 2016. "Clarifying Leadership: High-impact Leaders in a Time of Leadership Crisis," REVISTA DE MANAGEMENT COMPARAT INTERNATIONAL/REVIEW OF INTERNATIONAL COMPARATIVE MANAGEMENT, Faculty of Management, Academy of Economic Studies, Bucharest, Romania, vol. 17(3), pages 212-224, July.
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