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Hey Leaders, It’s Time to Train the Workforce: Critical Skills in the Digital Workplace

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  • Pauline Weritz

    (Business Management Department, IQS School of Management, University of Ramon Llull, 08017 Barcelona, Spain)

Abstract

Businesses are confronted with digital challenges and require skilled employees to work effectively in the digital workplace. Drawing on the theoretical background of digital workplace transformation and the conceptual learning framework, we conducted a qualitative study. With the help of a cross-case analysis of nine multinational corporations, we provide a skillset for leaders on how to train the workforce in the digital workplace. The insights showed that an entrepreneurial mindset, digital responsible thinking, digital literacy, transformative skills, personal development skills, communication skills, community management skills, data analytic skills, and web development skills are critical in the digital workplace. These findings contribute to the literature by offering an exploratory understanding of essential skills for the digital workplace. Furthermore, we provide a theoretical foundation for future empirical investigations of cognitive and metacognitive, social-emotional, and practical skills. The study also offers practical implications for businesses and leaders on how to upskill the workforce and what kind of employees to recruit in the future workplace.

Suggested Citation

  • Pauline Weritz, 2022. "Hey Leaders, It’s Time to Train the Workforce: Critical Skills in the Digital Workplace," Administrative Sciences, MDPI, vol. 12(3), pages 1-13, August.
    • Handle: RePEc:gam:jadmsc:v:12:y:2022:i:3:p:94-:d:878680
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    References listed on IDEAS

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    1. Di Gregorio, Angelo & Maggioni, Isabella & Mauri, Chiara & Mazzucchelli, Alice, 2019. "Employability skills for future marketing professionals," European Management Journal, Elsevier, vol. 37(3), pages 251-258.
    2. Faye V. McDonald, 2014. "Developing an Integrated Conceptual Framework of Pro-Environmental Behavior in the Workplace through Synthesis of the Current Literature," Administrative Sciences, MDPI, vol. 4(3), pages 1-28, August.
    3. Ahmad, Farhan & Widén, Gunilla & Huvila, Isto, 2020. "The impact of workplace information literacy on organizational innovation: An empirical study," International Journal of Information Management, Elsevier, vol. 51(C).
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