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Performance Management System In Uk Retail Industry: A Case Study

Author

Listed:
  • Dr. M. Khasro Miah

    (Associate Professor, School of Business, North South University, Basundhara R/A, Dhaka-1229)

  • Dr. Chowdhury Golam Hossan

    (Assistant Professor of Management, College of Business Administrations, Abu Dhabi University UAE)

Abstract

The main bojective of this study is to investigate the impact of employee performance management system on business process improvement and to find out the importance of employee development through performance management system in order to achieve the superior business goal. This case study reviews the employee performance management system of the retail industry in the UK market through in-depth interview conducted from both managerial and non-managerial employees of the reatil shops. Finding show that the case study organization is very powerful in employee performance management, as they are concerned for boty poor and high performer with corrective action and reward respectively. But their.........

Suggested Citation

  • Dr. M. Khasro Miah & Dr. Chowdhury Golam Hossan, 2012. "Performance Management System In Uk Retail Industry: A Case Study," Far East Journal of Psychology and Business, Far East Research Centre, vol. 7(2), pages 13-25, June.
    • Handle: RePEc:fej:articl:v:7c:y:2012:i:2:p:13-25
    as

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    References listed on IDEAS

    as
    1. Lebas, Michel J., 1995. "Performance measurement and performance management," International Journal of Production Economics, Elsevier, vol. 41(1-3), pages 23-35, October.
    2. Wilson, Fiona, 2002. "Dilemmas of Appraisal," European Management Journal, Elsevier, vol. 20(6), pages 620-629, December.
    3. den Hartog, D.N. & Boselie, J.P.P.E.F. & Paauwe, J., 2004. "Performance Management: A model and research agenda," ERIM Report Series Research in Management ERS-2004-068-ORG, Erasmus Research Institute of Management (ERIM), ERIM is the joint research institute of the Rotterdam School of Management, Erasmus University and the Erasmus School of Economics (ESE) at Erasmus University Rotterdam.
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    More about this item

    Keywords

    Performance Mangement System; Retail Industry; Human Resource Management; the UK;
    All these keywords.

    JEL classification:

    • M1 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration

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