IDEAS home Printed from https://ideas.repec.org/a/ers/journl/vxxivy2021i3bp186-199.html
   My bibliography  Save this article

Assessment and Effectiveness of E-learning and Students’ Satisfaction with Online Classes: The Example of Polish Universities

Author

Listed:
  • Maria Kocot
  • Magdalena Maciaszczyk
  • Artur Kwasek
  • Damian Kocot
  • Adam Depta

Abstract

Purpose: The article is an attempt to assess the effectiveness of e-learning as well as the satisfaction of students with online learning. Design/Methodology/Approach: The study was conducted in 2021 on a random sample of 1203 students of chosen Polish universities. The methods used in the study was CAWI. In the first stage of the analysis attempts were made to define the variables influencing the effectiveness of e-learning as well as the degree of the satisfaction of students with the online classes. Findings: The studies demonstrate a close correlation between the student's satisfaction with e-learning and the lecturer's involvement in the classes, good support and functioning of the university's ICT system, an technical and methodological preparation of the university for the implementation of e-learning. Practical Implications: The results of the research show clearly that authorities should put emphasis on good support and functioning of their university's ICT system, on technical and methodological preparation and on lecturer's involvement in the classes conducted, because it will result in a higher degree of student satisfaction with e-learning. These variables should also be systematically monitored and analysed as this would be mutually beneficial for both university and students and would contribute to the effectiveness of distance learning. Originality/Value: A set of variables that affect students’ satisfaction was identified and the strength of influence between endogenous variables was shown.

Suggested Citation

  • Maria Kocot & Magdalena Maciaszczyk & Artur Kwasek & Damian Kocot & Adam Depta, 2021. "Assessment and Effectiveness of E-learning and Students’ Satisfaction with Online Classes: The Example of Polish Universities," European Research Studies Journal, European Research Studies Journal, vol. 0(3B), pages 186-199.
  • Handle: RePEc:ers:journl:v:xxiv:y:2021:i:3b:p:186-199
    as

    Download full text from publisher

    File URL: https://ersj.eu/journal/2457/download
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Arfan Shahzad & Rohail Hassan & Adejare Yusuff Aremu & Arsalan Hussain & Rab Nawaz Lodhi, 2021. "Effects of COVID-19 in E-learning on higher education institution students: the group comparison between male and female," Quality & Quantity: International Journal of Methodology, Springer, vol. 55(3), pages 805-826, June.
    2. Hanna Hall, 2017. "The marketisation of higher education - symptoms, controversies, trends," Working Papers 36/2017, Institute of Economic Research, revised May 2017.
    3. Martin Ebner & Sandra Schön & Clarissa Braun & Markus Ebner & Ypatios Grigoriadis & Maria Haas & Philipp Leitner & Behnam Taraghi, 2020. "COVID-19 Epidemic as E-Learning Boost? Chronological Development and Effects at an Austrian University against the Background of the Concept of “E-Learning Readiness”," Future Internet, MDPI, vol. 12(6), pages 1-20, May.
    4. Logica BANICA & Emil BURTESCU & Florentina ENESCU, 2017. "The Impact Of Internet-Of-Things In Higher Education," Scientific Bulletin - Economic Sciences, University of Pitesti, vol. 16(1), pages 53-59.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Saliha Anwar & Tayyaba Rafique, 2022. "Development Of Service Quality Scale In Online Higher Education," Bulletin of Business and Economics (BBE), Research Foundation for Humanity (RFH), vol. 11(1), pages 53-62, March.
    2. Ahmad Abu-Al-Aish, 2021. "Using E-learning System in Jordanian Universities during the COVID-19 Pandemic: Benefits and Challenges," Computer and Information Science, Canadian Center of Science and Education, vol. 14(3), pages 1-49, August.
    3. Ra’ed Masa’deh & Dmaithan A. AlMajali & Abdullah A. M. AlSokkar & Mohammad Alshinwan & Maha Shehadeh, 2023. "Antecedents of Intention to Use E-Auction: An Empirical Study," Sustainability, MDPI, vol. 15(6), pages 1-11, March.
    4. Mohamed Zine & Fouzi Harrou & Mohammed Terbeche & Mohammed Bellahcene & Abdelkader Dairi & Ying Sun, 2023. "E-Learning Readiness Assessment Using Machine Learning Methods," Sustainability, MDPI, vol. 15(11), pages 1-22, June.
    5. Luiz Maurício Furtado Maués & Felipe de Sá Moreira & Luciana de Nazaré Pinheiro Cordeiro & Raísse Layane de Paula Saraiva & Paulo Cerqueira dos Santos Junior & Olga Maria Pinheiro Pinheiro, 2022. "Impact on Education and Ecological Footprint as a Consequence of SARS-CoV-2 in the Perception of the Quality of Teaching Engineering Students in the Brazilian Amazon," Sustainability, MDPI, vol. 14(16), pages 1-17, August.
    6. Yu-Yu Ma & Jwu-Jenq Chen & Chia-Liang Lin, 2022. "Research on the Priority of Service Quality Index for Online English Teaching during the COVID-19 Pandemic: Dual Perspective," Mathematics, MDPI, vol. 10(19), pages 1-24, October.
    7. Zhang, Jie & Chen, Zhiguo & Altuntaş, Mehmet, 2022. "Tracing volatility in natural resources, green finance and investment in energy resources: Fresh evidence from China," Resources Policy, Elsevier, vol. 79(C).
    8. Samina Zamir & Zhencun Wang, 2023. "Uncovering Covid-19, distance learning, and educational inequality in rural areas of Pakistan and China: a situational analysis method," Palgrave Communications, Palgrave Macmillan, vol. 10(1), pages 1-13, December.
    9. Samuel Affran & E. N. Gyamfi & S. Odonkor, 2021. "The “Custrac Model”: Its Generic Practicality with a Twist in the Ghanaian Education," International Journal of Marketing Studies, Canadian Center of Science and Education, vol. 13(4), pages 1-42, December.
    10. de Obesso, Maria de las Mercedes & Núñez-Canal, Margarita & Pérez-Rivero, Carlos Alberto, 2023. "How do students perceive educators' digital competence in higher education?," Technological Forecasting and Social Change, Elsevier, vol. 188(C).
    11. Ahmad Samed Al-Adwan & Nour Awni Albelbisi & Omar Hujran & Waleed Mugahed Al-Rahmi & Ali Alkhalifah, 2021. "Developing a Holistic Success Model for Sustainable E-Learning: A Structural Equation Modeling Approach," Sustainability, MDPI, vol. 13(16), pages 1-25, August.
    12. Ganesh Dash & Syed Akmal & Prashant Mehta & Debarun Chakraborty, 2022. "COVID-19 and E-Learning Adoption in Higher Education: A Multi-Group Analysis and Recommendation," Sustainability, MDPI, vol. 14(14), pages 1-20, July.
    13. Jian Wan & Chia-Liang Lin, 2023. "Research on the Service Quality Index and Alternatives Evaluation and Ranking for Online Yue Kiln Celadon Art Education in Post COVID-19 Era," Mathematics, MDPI, vol. 11(6), pages 1-20, March.
    14. Louis Moustakas & Denise Robrade, 2022. "The Challenges and Realities of E-Learning during COVID-19: The Case of University Sport and Physical Education," Challenges, MDPI, vol. 13(1), pages 1-12, March.
    15. Yanjun Gao & Su Luan Wong & Mas Nida Md. Khambari & Nooreen bt Noordin & Jingxin Geng, 2022. "Sustaining E-Learning Studies in Higher Education: An Examination of Scientific Productions in Scopus between 2019 and 2021," Sustainability, MDPI, vol. 14(21), pages 1-20, October.
    16. Sarfraz Zaman & Farrukh Abbas & Sumbal Parveen, 2021. "Factors Affecting The Use Of E-Learning Library Services During Covid 19: The Study Of Business Management Students," Bulletin of Business and Economics (BBE), Research Foundation for Humanity (RFH), vol. 10(3), pages 226-238, September.
    17. Sarfraz Zaman & Farrukh Abbas & Sumbal Parveen, 2021. "Factors Affecting The Use Of E-Learning Library Services During Covid 19: The Study Of Business Management Students," Bulletin of Business and Economics (BBE), Research Foundation for Humanity (RFH), vol. 10(3), pages 226-338.
    18. Halah Ahmed Alismail, 2023. "The Influence of the Information System Success Model and Theory of Planned Behavior on the Zoom Application Used by Elementary Education Teachers," Sustainability, MDPI, vol. 15(12), pages 1-21, June.
    19. Annalina Sarra & Adelia Evangelista & Barbara Iannone & Tonio Battista, 2023. "Looking for patterns of change amid pandemic period in students’ evaluation of academic teaching," Quality & Quantity: International Journal of Methodology, Springer, vol. 57(5), pages 4759-4777, October.
    20. Jacek Artur Strojny & Michał Stanisław Chwastek & Elżbieta Badach & Sławomir Jacek Lisek & Piotr Kacorzyk, 2022. "Impacts of COVID-19 on Energy Expenditures of Local Self-Government Units in Poland," Energies, MDPI, vol. 15(4), pages 1-25, February.

    More about this item

    Keywords

    E-learning; effectiveness; satisfaction.;
    All these keywords.

    JEL classification:

    • I21 - Health, Education, and Welfare - - Education - - - Analysis of Education
    • I23 - Health, Education, and Welfare - - Education - - - Higher Education; Research Institutions

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:ers:journl:v:xxiv:y:2021:i:3b:p:186-199. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Marios Agiomavritis (email available below). General contact details of provider: https://ersj.eu/ .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.