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The Impact of Digital Technology Platforms on Business Models in the Context of Consumer-Driven Processes

Author

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  • Krzysztof Bartczak

Abstract

Purpose: The article addresses issues related to the impact of digital technology platforms on changes in contemporary business models. In this respect, the main focus of attention is the models co-created by customers. Design/Methodology/Approach: The article is based on literature considerations and our research results. These studies were carried out in 2019 on a group of 120 Polish companies and concerning aspects related to the scope and role of digital technology platforms in business operations, including the attitudes demonstrated towards these platforms by the management of the surveyed companies. The article includes a model of such attitudes, built as a result of the conducted research. Findings: As part of the issues raised, it was found that current business models are undergoing a significant transformation, meaning that they are increasingly based on innovative solutions and are created by consumers themselves. Practical Implications: In this respect, an emphasis is placed on the critical role of digital technology platforms because providing a basis for establishing close relationships between the different actors and promoting innovation contributes to implementing changes in business models. Originality/Value: The article discusses a model for measuring attitudes towards digital technology platforms.

Suggested Citation

  • Krzysztof Bartczak, 2021. "The Impact of Digital Technology Platforms on Business Models in the Context of Consumer-Driven Processes," European Research Studies Journal, European Research Studies Journal, vol. 0(2 - Part ), pages 743-761.
    • Handle: RePEc:ers:journl:v:xxiv:y:2021:i:2-part2:p:743-761
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    References listed on IDEAS

    as
    1. Täuscher, Karl & Laudien, Sven M., 2018. "Understanding platform business models: A mixed methods study of marketplaces," European Management Journal, Elsevier, vol. 36(3), pages 319-329.
    2. Gawer, Annabelle, 2014. "Bridging differing perspectives on technological platforms: Toward an integrative framework," Research Policy, Elsevier, vol. 43(7), pages 1239-1249.
    3. Cova, Bernard & Dalli, Daniele, 2009. "Working Consumers: The Next Step in Marketing Theory?," MPRA Paper 36717, University Library of Munich, Germany.
    4. Hal R. Varian, 2005. "Copying and Copyright," Journal of Economic Perspectives, American Economic Association, vol. 19(2), pages 121-138, Spring.
    5. repec:dau:papers:123456789/7127 is not listed on IDEAS
    6. Brousseau Eric & Penard Thierry, 2007. "The Economics of Digital Business Models: A Framework for Analyzing the Economics of Platforms," Review of Network Economics, De Gruyter, vol. 6(2), pages 1-34, June.
    Full references (including those not matched with items on IDEAS)

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    More about this item

    Keywords

    Model; business model; digital technology platforms; innovation; consumer.;
    All these keywords.

    JEL classification:

    • C30 - Mathematical and Quantitative Methods - - Multiple or Simultaneous Equation Models; Multiple Variables - - - General
    • O31 - Economic Development, Innovation, Technological Change, and Growth - - Innovation; Research and Development; Technological Change; Intellectual Property Rights - - - Innovation and Invention: Processes and Incentives

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