IDEAS home Printed from https://ideas.repec.org/a/ers/journl/vxxiiiy2020ispecial2p996-1010.html
   My bibliography  Save this article

Improving the Organization in the Context of Building Sustainable Value for Stakeholders: A Polish Company Experience

Author

Listed:
  • Aneta Wysokinska-Senkus

Abstract

Purpose: The aim of the research was to identify critical variables for improving the organization in the context of building lasting value for stakeholders, to define the role of stakeholders in the process of creating and implementing the strategy of systematically managed organizations. Design/Methodology/Approach: The study covered 180 organizations with at least three implemented management systems: QMS (based on the requirements of ISO 9001); EMS (based on the requirements of ISO 14001) and OHSAS (based on the requirements of PN-N 18001 or OHSAS 18001). The following methods were used in our study: document research method, diagnostic survey method, survey method, observation method, CAWI (Computer Assisted Web Interviews). Findings: As a result, it was determined that the organization’s efforts should focus on the implementation of sustainable development assumptions and require a comprehensive and multidimensional approach to management. Organizations striving to ensure sustainability should undertake extensive interaction and cooperation with external stakeholders. Sustainable Value Creation Framework can be used as a diagnostic tool to assess business progress towards achieving a sustainable strategy. The results also showed that most organizations considered activities aimed at constant market analysis to be a key factor in the success of their activities. The policy of the integrated management system focuses on maintaining partnership relations with suppliers, recipients, and customers. Practical Implications: The dominant management paradigm for contemporary organizations is the process of creating value for stakeholders. The organization should focus on identifying individual groups of stakeholders and then on understanding their needs and expectations. Originality/Value: The issue of building sustainable value for stakeholders is still a current and important trend in research, as it contributes to the improvement of the organization’s strategy.

Suggested Citation

  • Aneta Wysokinska-Senkus, 2020. "Improving the Organization in the Context of Building Sustainable Value for Stakeholders: A Polish Company Experience," European Research Studies Journal, European Research Studies Journal, vol. 0(Special 2), pages 996-1010.
    • Handle: RePEc:ers:journl:v:xxiii:y:2020:i:special2:p:996-1010
    as

    Download full text from publisher

    File URL: https://www.ersj.eu/journal/1921/download
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Guido Noto & Lidia Noto, 2019. "Local Strategic Planning and Stakeholder Analysis: Suggesting a Dynamic Performance Management Approach," Public Organization Review, Springer, vol. 19(3), pages 293-310, September.
    2. Wang, Wei & Liu, Wenbin & Mingers, John, 2015. "A systemic method for organisational stakeholder identification and analysis using Soft Systems Methodology (SSM)," European Journal of Operational Research, Elsevier, vol. 246(2), pages 562-574.
    3. Ulrich Steger, 1996. "Managerial Issues In Closing The Loop," Business Strategy and the Environment, Wiley Blackwell, vol. 5(4), pages 252-268, December.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Jacqueline Cramer, 2000. "Responsiveness of industry to eco‐efficiency improvements in the product chain: the case of Akzo Nobel1," Business Strategy and the Environment, Wiley Blackwell, vol. 9(1), pages 36-48, January.
    2. Aneta Wysokińska-Senkus, 2021. "Determinants of Improving the Strategy of Sustainable Energy Management of Building Sustainable Value for Stakeholders—Experience of Organizations in Poland," Energies, MDPI, vol. 14(10), pages 1-18, May.
    3. Carayannis, Elias G. & Grigoroudis, Evangelos & Wurth, Bernd, 2022. "OR for entrepreneurial ecosystems: A problem-oriented review and agenda," European Journal of Operational Research, Elsevier, vol. 300(3), pages 791-808.
    4. Ahmad Salman & Mastura Jaafar & Diana Mohamad & Mana Khoshkam, 2023. "Understanding Multi-stakeholder Complexity & Developing a Causal Recipe (fsQCA) for achieving Sustainable Ecotourism," Environment, Development and Sustainability: A Multidisciplinary Approach to the Theory and Practice of Sustainable Development, Springer, vol. 25(9), pages 10261-10284, September.
    5. del Río González, Pablo, 2009. "The empirical analysis of the determinants for environmental technological change: A research agenda," Ecological Economics, Elsevier, vol. 68(3), pages 861-878, January.
    6. Mark P. Sharfman & Teresa M. Shaft & Robert P. Anex, 2009. "The road to cooperative supply‐chain environmental management: trust and uncertainty among pro‐active firms," Business Strategy and the Environment, Wiley Blackwell, vol. 18(1), pages 1-13, January.
    7. Amina Amari & Mohamed Mousa & Walid Chaouali & Zohra Ghali-Zinoubi & Narjess Aloui, 2023. "Dr. Jekyll or Mr. Hyde? Unpacking the Effects of Flexitime and Flexiplace: a Study on MENA Region," Public Organization Review, Springer, vol. 23(4), pages 1333-1352, December.
    8. Gregory, Amanda J. & Atkins, Jonathan P. & Midgley, Gerald & Hodgson, Anthony M., 2020. "Stakeholder identification and engagement in problem structuring interventions," European Journal of Operational Research, Elsevier, vol. 283(1), pages 321-340.
    9. Ruth Zárate-Rueda & Juan Sebastian Bautista-Zárate & Yolima Ivonne Beltrán-Villamizar, 2021. "Stakeholders within the framework of Corporate Social Responsibility: A systematic review," Estudios Gerenciales, Universidad Icesi, vol. 37(160), pages 460-471, August.
    10. Jacqueline Y. Sánchez-García & Juan E. Núñez-Ríos & Manuel Soto-Pérez & Pedro Pablo Cardoso-Castro & Alejandro Rodríguez-Magaña, 2020. "A Systems Science Approach to Inter-Organisational Complementarity in Tourism SMEs," Systemic Practice and Action Research, Springer, vol. 33(1), pages 1-25, February.
    11. Klayson Sesana Bonatto & Fábio Yoshio Suguri Motoki & João Eudes Bezerra Filho & Emerson Wagner Mainardes, 2022. "Social Accountability: E-Monitoring Public Management in an Emerging Economy," Public Organization Review, Springer, vol. 22(1), pages 155-172, March.
    12. Louise Canning & Stuart Hanmer‐Lloyd, 2001. "Managing the environmental adaptation process in supplier–customer relationships," Business Strategy and the Environment, Wiley Blackwell, vol. 10(4), pages 225-237, July.
    13. Scholz, Roland W. & Wellmer, Friedrich-Wilhelm, 2015. "Losses and use efficiencies along the phosphorus cycle. Part 1: Dilemmata and losses in the mines and other nodes of the supply chain," Resources, Conservation & Recycling, Elsevier, vol. 105(PB), pages 216-234.
    14. Sukhbir Sandhu & Lucie K. Ozanne & Clive Smallman & Ross Cullen, 2010. "Consumer driven corporate environmentalism: Fact or fiction?," Business Strategy and the Environment, Wiley Blackwell, vol. 19(6), pages 356-366, September.
    15. Raffaella Manzini & Giuliano Noci & Massimiliano Ostinelli & Emanuele Pizzurno, 2006. "Assessing environmental product declaration opportunities: a reference framework," Business Strategy and the Environment, Wiley Blackwell, vol. 15(2), pages 118-134, March.
    16. Esposito Amideo, A. & Scaparra, M.P. & Kotiadis, K., 2019. "Optimising shelter location and evacuation routing operations: The critical issues," European Journal of Operational Research, Elsevier, vol. 279(2), pages 279-295.
    17. Meinard, Y. & Cailloux, O., 2020. "On justifying the norms underlying decision support," European Journal of Operational Research, Elsevier, vol. 285(3), pages 1002-1010.
    18. Vidgen, Richard & Hindle, Giles & Randolph, Ian, 2020. "Exploring the ethical implications of business analytics with a business ethics canvas," European Journal of Operational Research, Elsevier, vol. 281(3), pages 491-501.
    19. Kumar Verma Bhupendra & Shirish Sangle, 2017. "What Drives Successful Implementation of Product Stewardship Strategy? The Role of Absorptive Capability," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 24(3), pages 186-198, May.
    20. Powell, J.H. & Mustafee, N. & Chen, A.S. & Hammond, M., 2016. "System-focused risk identification and assessment for disaster preparedness: Dynamic threat analysis," European Journal of Operational Research, Elsevier, vol. 254(2), pages 550-564.

    More about this item

    Keywords

    Management; sustainable value; stakeholders; sustainability; improvement.;
    All these keywords.

    JEL classification:

    • M10 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - General
    • M14 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Corporate Culture; Diversity; Social Responsibility
    • M20 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Economics - - - General

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:ers:journl:v:xxiii:y:2020:i:special2:p:996-1010. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Marios Agiomavritis (email available below). General contact details of provider: https://ersj.eu/ .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.