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Stakeholders within the framework of Corporate Social Responsibility: A systematic review

Author

Listed:
  • Ruth Zárate-Rueda
  • Juan Sebastian Bautista-Zárate
  • Yolima Ivonne Beltrán-Villamizar

Abstract

Corporate Social Responsibility (CSR) represents the ethical corporate behavior in relation to stakeholders to respond to their needs and expectations; however, it has been suggested that involving stakeholders in corporate management reduces the profit maximization and leads to losses. Thus, this paper intends to analyze theoretical and conceptual trends on stakeholders and CSR between 2012 and 2016 to contextualize their origin, characteristics, and perspectives. The systematic review methodology was followed, which stems from bibliometric analysis to identify patterns related with literature, impact studies, and theoreticalconceptual evolution. The results show that organizations must find a balance between their interests in profit and socially responsible practices through sustainable processes from the social, economic, and environmental perspectives.

Suggested Citation

  • Ruth Zárate-Rueda & Juan Sebastian Bautista-Zárate & Yolima Ivonne Beltrán-Villamizar, 2021. "Stakeholders within the framework of Corporate Social Responsibility: A systematic review," Estudios Gerenciales, Universidad Icesi, vol. 37(160), pages 460-471, August.
    • Handle: RePEc:col:000129:019530
    DOI: 10.18046/j.estger.2021.160.3974
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    References listed on IDEAS

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    More about this item

    Keywords

    stakeholders; corporate social responsibility; systematic review;
    All these keywords.

    JEL classification:

    • M14 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Corporate Culture; Diversity; Social Responsibility
    • L53 - Industrial Organization - - Regulation and Industrial Policy - - - Enterprise Policy

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