IDEAS home Printed from https://ideas.repec.org/a/ers/ijebaa/vviiiy2020i4p44-59.html
   My bibliography  Save this article

Human Resources Management Effectiveness and the Role of Quality Management: Empirical Study in Jordanian Pharmaceutical Companies

Author

Listed:
  • Hisham Abdul Kareem Shaheen
  • Lama Ismail Mohammad Ahmad
  • Amer Saadi Kallel Shakkour
  • Reem Khaled Matahen
  • Salwa Abdul Fattah Talab Al Azzeh

Abstract

Purpose: This paper aims to understand the role of Quality Management and the effectiveness of Human Resource Management. Design/Methodology/Approach: Both secondary and primary research has been carried out in this study. This paper reviewed all the literature applicable to HRM and QM activities and their application in various fields. The emphasis of the review is on the implementation, the effect on organizational performance, and the metrics encouraged for adopting an organization of practice, particularly of Jordan's pharmaceutical companies. Findings: It has been found that Jordanian pharmaceutical companies understood the advantages of QM activities and believe they will accomplish their goals by using that strategy. Nonetheless, most companies do not take HRM and QM practices because these activities' effectiveness lacks defined reasons and less severe outcomes. Therefore, this paper presents the authors' basic understanding of the relationship between the quality management of human resources and the overall quality control and their effect on company sustainability in Jordan's pharmaceutical companies. Practical Implications: The study seeks to provide a clear understanding of the application of company management standards and procedures. Originality/Value: The research is the result of authors' individual effort. All the ideas used in this paper from other colleagues are properly cited and acknowledged.

Suggested Citation

  • Hisham Abdul Kareem Shaheen & Lama Ismail Mohammad Ahmad & Amer Saadi Kallel Shakkour & Reem Khaled Matahen & Salwa Abdul Fattah Talab Al Azzeh, 2020. "Human Resources Management Effectiveness and the Role of Quality Management: Empirical Study in Jordanian Pharmaceutical Companies," International Journal of Economics & Business Administration (IJEBA), International Journal of Economics & Business Administration (IJEBA), vol. 0(4), pages 44-59.
    • Handle: RePEc:ers:ijebaa:v:viii:y:2020:i:4:p:44-59
    as

    Download full text from publisher

    File URL: https://ijeba.com/journal/567/download
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Zhang, Shaohui & Worrell, Ernst & Crijns-Graus, Wina & Krol, Maarten & de Bruine, Marco & Geng, Guangpo & Wagner, Fabian & Cofala, Janusz, 2016. "Modeling energy efficiency to improve air quality and health effects of China’s cement industry," Applied Energy, Elsevier, vol. 184(C), pages 574-593.
    2. Edeltraud J Lenk & William K Redekop & Marianne Luyendijk & Christopher Fitzpatrick & Louis Niessen & Wilma A Stolk & Fabrizio Tediosi & Adriana J Rijnsburger & Roel Bakker & Jan A C Hontelez & Jan H , 2018. "Socioeconomic benefit to individuals of achieving 2020 targets for four neglected tropical diseases controlled/eliminated by innovative and intensified disease management: Human African trypanosomiasi," PLOS Neglected Tropical Diseases, Public Library of Science, vol. 12(3), pages 1-28, March.
    3. Yu, Wantao & Chavez, Roberto & Feng, Mengying & Wong, Chee Yew & Fynes, Brian, 2020. "Green human resource management and environmental cooperation: An ability-motivation-opportunity and contingency perspective," International Journal of Production Economics, Elsevier, vol. 219(C), pages 224-235.
    4. Borcosi Corina Ana, 2015. "Human Resources Management And Quality Of Life Human Resources Of Smes," Annals - Economy Series, Constantin Brancusi University, Faculty of Economics, vol. 6, pages 322-325, December.
    5. Linn Persson & Åsa Persson & Chanthy Sam, 2016. "Implementation of the Strategic Approach to International Chemicals Management in Cambodia: effects of regime design," International Environmental Agreements: Politics, Law and Economics, Springer, vol. 16(1), pages 1-20, February.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Ünal, Berat Berkan & Onaygil, Sermin & Acuner, Ebru & Cin, Rabia, 2022. "Application of energy efficiency obligation scheme for electricity distribution companies in Turkey," Energy Policy, Elsevier, vol. 163(C).
    2. Meelan Thondoo & David Rojas-Rueda & Joyeeta Gupta & Daniel H. de Vries & Mark J. Nieuwenhuijsen, 2019. "Systematic Literature Review of Health Impact Assessments in Low and Middle-Income Countries," IJERPH, MDPI, vol. 16(11), pages 1-21, June.
    3. Kejun Jiang & Sha Chen & Chenmin He & Jia Liu & Sun Kuo & Li Hong & Songli Zhu & Xiang Pianpian, 2019. "Energy transition, CO2 mitigation, and air pollutant emission reduction: scenario analysis from IPAC model," Natural Hazards: Journal of the International Society for the Prevention and Mitigation of Natural Hazards, Springer;International Society for the Prevention and Mitigation of Natural Hazards, vol. 99(3), pages 1277-1293, December.
    4. Yue, Hui & Worrell, Ernst & Crijns-Graus, Wina, 2021. "Impacts of regional industrial electricity savings on the development of future coal capacity per electricity grid and related air pollution emissions – A case study for China," Applied Energy, Elsevier, vol. 282(PB).
    5. Xi Yang & Xiaoqian Xi & Shan Guo & Wanqi Lin & Xiangzhao Feng, 2018. "Carbon Mitigation Pathway Evaluation and Environmental Benefit Analysis of Mitigation Technologies in China’s Petrochemical and Chemical Industry," Energies, MDPI, vol. 11(12), pages 1-25, November.
    6. Jamalnia, Aboozar & Gong, Yu & Govindan, Kannan, 2023. "Sub-supplier's sustainability management in multi-tier supply chains: A systematic literature review on the contingency variables, and a conceptual framework," International Journal of Production Economics, Elsevier, vol. 255(C).
    7. Liu, Yang & Zhang, Congrui & Xu, Xiaochuan & Ge, Yongxiang & Ren, Gaofeng, 2022. "Assessment of energy conservation potential and cost in open-pit metal mines: Bottom-up approach integrated energy conservation supply curve and ultimate pit limit," Energy Policy, Elsevier, vol. 163(C).
    8. Oyewole, Oluwatomisin J. & Al-Faryan, Mamdouh Abdulaziz Saleh & Adekoya, Oluwasegun B. & Oliyide, Johnson A., 2024. "Energy efficiency, financial inclusion, and socio-economic outcomes: Evidence across advanced, emerging, and developing countries," Energy, Elsevier, vol. 289(C).
    9. Wei-Hua Qu & Guo-Hua Qu & Xin-Dong Zhang & Zhi-Jun Yan, 2018. "Effects of private car ownership, economic growth and medical services on healthcare expenditure in China: a dynamic panel data analysis," Natural Hazards: Journal of the International Society for the Prevention and Mitigation of Natural Hazards, Springer;International Society for the Prevention and Mitigation of Natural Hazards, vol. 93(1), pages 167-188, August.
    10. Yuris Danilwan & Dewi Budhiartini Yuli Isnaini & Ikbar Pratama & Dirhamsyah Dirhamsyah, 2020. "Inducing organizational citizenship behavior through green human resource management bundle: drawing implications for environmentally sustainable performance. A case study," Post-Print hal-03121058, HAL.
    11. Xiaoying Xu & Xinxin Tian, 2023. "Dynamic Evolution and Trend Prediction in Coupling Coordination between Energy Consumption and Green Development in China," Sustainability, MDPI, vol. 15(18), pages 1-21, September.
    12. Sadia Akhtar & Kashif Ullah Khan & Fouzia Atlas & Muhammad Irfan, 2022. "Stimulating student’s pro-environmental behavior in higher education institutions: an ability–motivation–opportunity perspective," Environment, Development and Sustainability: A Multidisciplinary Approach to the Theory and Practice of Sustainable Development, Springer, vol. 24(3), pages 4128-4149, March.
    13. Sylvia Karlsson-Vinkhuyzen & Arthur L Dahl & Ã…sa Persson, 2018. "The emerging accountability regimes for the Sustainable Development Goals and policy integration: Friend or foe?," Environment and Planning C, , vol. 36(8), pages 1371-1390, December.
    14. Cao, Chaoji & Cui, XueQin & Cai, Wenjia & Wang, Can & Xing, Lu & Zhang, Ning & Shen, Shudong & Bai, Yuqi & Deng, Zhu, 2019. "Incorporating health co-benefits into regional carbon emission reduction policy making: A case study of China’s power sector," Applied Energy, Elsevier, vol. 253(C), pages 1-1.
    15. Ming-Lang Tseng & Phan Anh Tan & Kuo-Jui Wu & Remen Chun-Wei Lin & Nitcha Todumrongkul & Patrapapar Juladacha & Gabriella Christianti, 2020. "Sustainable Total Resource Management in Thailand Healthcare Industry under Uncertain Situations," Sustainability, MDPI, vol. 12(22), pages 1-23, November.
    16. Gomes, Paulo J. & Silva, Graça Miranda & Sarkis, Joseph, 2020. "Exploring the relationship between quality ambidexterity and sustainable production," International Journal of Production Economics, Elsevier, vol. 224(C).
    17. Mustafa Al Mafrachi & Hanaa Abed & Mohammed Mohammed, 2020. "Assessing the Role of Green Human Resources Management and Environmental Cooperation: A Case Study on Food Industries Sector in Iraq," Ovidius University Annals, Economic Sciences Series, Ovidius University of Constantza, Faculty of Economic Sciences, vol. 0(1), pages 14-23, August.
    18. Yang, Xi & Teng, Fei & Xi, Xiaoqian & Khayrullin, Egor & Zhang, Qi, 2018. "Cost–benefit analysis of China’s Intended Nationally Determined Contributions based on carbon marginal cost curves," Applied Energy, Elsevier, vol. 227(C), pages 415-425.
    19. Yunsheng Xie & Peng Wang & Yi Dou & Lei Yang & Songyan Ren & Daiqing Zhao, 2022. "Assessment on the Cost Synergies and Impacts among Measures on Energy Conservation, Decarbonization, and Air Pollutant Reductions Using an MCEE Model: A Case of Guangzhou, China," Energies, MDPI, vol. 15(4), pages 1-22, February.
    20. Reuter, Matthias & Patel, Martin K. & Eichhammer, Wolfgang & Lapillonne, Bruno & Pollier, Karine, 2020. "A comprehensive indicator set for measuring multiple benefits of energy efficiency," Energy Policy, Elsevier, vol. 139(C).

    More about this item

    Keywords

    QM; effectiveness of HRM; organizational performance; implementation.;
    All these keywords.

    JEL classification:

    • M11 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Production Management

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:ers:ijebaa:v:viii:y:2020:i:4:p:44-59. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Marios Agiomavritis (email available below). General contact details of provider: https://ijeba.com/ .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.