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Facilitating innovation capability through performance measurement

Author

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  • Minna Saunila
  • Juhani Ukko

Abstract

Purpose - The study aims to clarify the issue of whether measurement has a positive effect on different aspects of innovation capability. The study contributes to the current understanding in two ways; first by presenting the important aspects of organisational innovation capability, and second by showing the importance of measurement in promoting different aspects of innovation capability. Design/methodology/approach - The study has been executed by conducting a web‐based survey in small‐ and medium‐sized enterprises (SMEs). A sample of 2,400 SMEs was randomly selected. A representative of management and employees in each company received an invitation to participate in the study. A total of 311 valid responses were received. Findings - The study contains a comprehensive description of the impacts of measurement on different aspects of innovation capability in SMEs. According to the results, performance measurement has positive effects on issues related to innovation capability. The measurement of the aspects of innovation capability is rare in SMEs, although innovation capability and measurement are positively related. The study suggests that both academics and practitioners should focus on the development of new methods and practices for measuring issues related to innovation capability in order to develop innovation capability and further contribute to firm success. Originality/value - The paper discusses the value of measurement in a context of innovation management.

Suggested Citation

  • Minna Saunila & Juhani Ukko, 2013. "Facilitating innovation capability through performance measurement," Management Research Review, Emerald Group Publishing Limited, vol. 36(10), pages 991-1010, September.
    • Handle: RePEc:eme:mrrpps:v:36:y:2013:i:10:p:991-1010
    DOI: 10.1108/MRR-11-2011-0252
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    Citations

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    Cited by:

    1. Jiří Mihola & Petr Wawrosz & Jana Kotěšovcová, 2015. "Is the most innovative firm in the world really innovative?," International Advances in Economic Research, Springer;International Atlantic Economic Society, vol. 21(1), pages 41-54, March.
    2. Anirut Pipatprapa & Hsiang-Hsi Huang & Ching-Hsu Huang, 2016. "A Novel Environmental Performance Evaluation of Thailand’s Food Industry Using Structural Equation Modeling and Fuzzy Analytic Hierarchy Techniques," Sustainability, MDPI, vol. 8(3), pages 1-16, March.
    3. Ghayth Tahat, 2021. "Innovation Management to Sustain Competitive Advantage: A Qualitative Multi-Case Study," Business Management and Strategy, Macrothink Institute, vol. 12(2), pages 107-132, December.
    4. Escrig-Tena, Ana B. & Segarra-Ciprés, Mercedes & García-Juan, Beatriz, 2021. "Incremental and radical product innovation capabilities in a quality management context: Exploring the moderating effects of control mechanisms," International Journal of Production Economics, Elsevier, vol. 232(C).
    5. Wilson, Grant Alexander & Case, Tyler & Dobni, C. Brooke, 2023. "A global study of innovation-oriented firms: Dimensions, practices, and performance," Technological Forecasting and Social Change, Elsevier, vol. 187(C).
    6. Ramon B. Narcizo & Alberto G. Canen & Iara Tammela, 2017. "A conceptual framework to represent the theoretical domain of “innovation capability” in organizations," Journal of Entrepreneurship, Management and Innovation, Fundacja Upowszechniająca Wiedzę i Naukę "Cognitione", vol. 13(1), pages 147-166.
    7. Luiza Emanuela Bucur & Natalia Manea & Dumitru Goldbach, 2019. "Opinions and Perceptions of Bank Managers on the Quality of Provision of Internet Banking Services," Journal of Economic Development, Environment and People, Alliance of Central-Eastern European Universities, vol. 8(3), pages 53-59, September.
    8. Pirozzi Maria Grazia & Agliata Francesco & Tuccillo Danilo & Pirozzi Francesco, 2021. "Defining the Integrated Performance Measurement Systems in Small and Medium Enterprises: An Advanced Model," International Journal of Business and Management, Canadian Center of Science and Education, vol. 14(12), pages 203-203, July.

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