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Development of an individual work performance questionnaire

Author

Listed:
  • Linda Koopmans
  • Claire Bernaards
  • Vincent Hildebrandt
  • Stef van Buuren
  • Allard J. van der Beek
  • Henrica C.W. de Vet

Abstract

Purpose - The purpose of the current study is to develop a generic and short questionnaire to measure work performance at the individual level – the Individual Work Performance Questionnaire (IWPQ). The IWPQ was based on a four‐dimensional conceptual framework, in which individual work performance consisted of task performance, contextual performance, adaptive performance, and counterproductive work behavior. Design/methodology/approach - After pilot‐testing, the 47‐item IWPQ was field‐tested amongst a representative sample of 1,181 Dutch blue, pink, and white collar workers. Factor analysis was used to examine whether the four‐dimensional conceptual framework could be confirmed. Rasch analysis was used to examine the functioning of the items in more detail. Finally, it was examined whether generic scales could be constructed. Findings - A generic, three‐dimensional conceptual framework was identified, in which individual work performance consisted of task performance, contextual performance, and counterproductive work behavior. Generic, short scales could be constructed that fitted the Rasch model. Research limitations/implications - A generic, short questionnaire can be used to measure individual work performance across occupational sectors. In future versions of the IWPQ, more difficult items should be added to improve discriminative ability at the high ranges of the scale. Originality/value - This study shows that, using Rasch analysis, a generic and short questionnaire can be used to measure individual work performance.

Suggested Citation

  • Linda Koopmans & Claire Bernaards & Vincent Hildebrandt & Stef van Buuren & Allard J. van der Beek & Henrica C.W. de Vet, 2013. "Development of an individual work performance questionnaire," International Journal of Productivity and Performance Management, Emerald Group Publishing Limited, vol. 62(1), pages 6-28, January.
    • Handle: RePEc:eme:ijppmp:v:62:y:2013:i:1:p:6-28
    DOI: 10.1108/17410401311285273
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    Citations

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    Cited by:

    1. Ana Junça-Silva, 2022. "The Furr-Recovery Method: Interacting with Furry Co-Workers during Work Time Is a Micro-Break That Recovers Workers’ Regulatory Resources and Contributes to Their Performance," IJERPH, MDPI, vol. 19(20), pages 1-12, October.
    2. Giulia Casu & Marco Giovanni Mariani & Rita Chiesa & Dina Guglielmi & Paola Gremigni, 2021. "The Role of Organizational Citizenship Behavior and Gender between Job Satisfaction and Task Performance," IJERPH, MDPI, vol. 18(18), pages 1-15, September.
    3. Beatriz Rosa, 2021. "The Influences of Managerialism in the Professional Intervention of Social Workers," European Journal of Social Sciences Articles, Revistia Research and Publishing, vol. 6, July-Dece.
    4. Marcela-Sefora Nemțeanu & Dan-Cristian Dabija, 2023. "Negative Impact of Telework, Job Insecurity, and Work–Life Conflict on Employee Behaviour," IJERPH, MDPI, vol. 20(5), pages 1-18, February.
    5. Zuleima Santalla-Banderali & Jesús M. Alvarado, 2022. "Incidence of Leader–Member Exchange Quality, Communication Satisfaction, and Employee Work Engagement on Self-Evaluated Work Performance," IJERPH, MDPI, vol. 19(14), pages 1-22, July.
    6. Tianchang Ji & Jan de Jonge & Maria C. W. Peeters & Toon W. Taris, 2021. "Employee Sustainable Performance (E-SuPer): Theoretical Conceptualization, Scale Development, and Psychometric Properties," IJERPH, MDPI, vol. 18(19), pages 1-18, October.
    7. Pavel Stanciu & Daniela Mihaela Neamțu & Iulian Alexandru Condratov & Cristian-Valentin Hapenciuc & Ruxandra Bejinaru, 2023. "Dynamics of Teleworking and Impact on Stakeholders in the Current Pandemic Context," Sustainability, MDPI, vol. 15(9), pages 1-21, April.
    8. Mohammad Akramin Sakirun & Oscar Dousin, 2022. "Conceptualizing the Relationship between Stress, Job Satisfaction and Job Performance Using the Job Demand Control Support Theory: The Case of Firefighters in Malaysia," International Journal of Human Resource Studies, Macrothink Institute, vol. 12(1), pages 114-114, December.
    9. Marcela-Sefora Nemteanu & Dan-Cristian Dabija, 2021. "The Influence of Internal Marketing and Job Satisfaction on Task Performance and Counterproductive Work Behavior in an Emerging Market during the COVID-19 Pandemic," IJERPH, MDPI, vol. 18(7), pages 1-16, April.
    10. Mohammad Alnehabi & Al-Baraa Abdulrahman Al-Mekhlafi, 2023. "The Association between Corporate Social Responsibility, Employee Performance, and Turnover Intention Moderated by Organizational Identification and Commitment," Sustainability, MDPI, vol. 15(19), pages 1-25, September.
    11. Abubakar Tabiu & Faizuniah Pangil & Siti Zubaidah Othman, 2020. "Does Training, Job Autonomy and Career Planning Predict Employees’ Adaptive Performance?," Global Business Review, International Management Institute, vol. 21(3), pages 713-724, June.
    12. Ana Junça-Silva & Eunice Lopes, 2023. "Testing the Affective Events Theory in Hospitality Management: A Multi-Sample Approach," Sustainability, MDPI, vol. 15(9), pages 1-13, April.
    13. Roshayati Abdul Hamid, 2022. "The Role of Employees’ Technology Readiness, Job Meaningfulness and Proactive Personality in Adaptive Performance," Sustainability, MDPI, vol. 14(23), pages 1-16, November.
    14. Thomas Dolmark & Osama Sohaib & Ghassan Beydoun & Kai Wu, 2021. "The Effect of Individual’s Technological Belief and Usage on Their Absorptive Capacity towards Their Learning Behaviour in Learning Environment," Sustainability, MDPI, vol. 13(2), pages 1-17, January.
    15. Chunyu Zhang & Liping Liu, 2022. "The Influence of Health-Promoting Leadership on Employees’ Positive Workplace Outcomes: The Mediating Role of Employability and the Moderating Role of Workplace Civility," IJERPH, MDPI, vol. 19(22), pages 1-17, November.
    16. Marcela-Sefora Nemteanu & Dan-Cristian Dabija & Liana Stanca, 2021. "The Influence of Teleworking on Performance and Employees’ Counterproductive Behaviour," The AMFITEATRU ECONOMIC journal, Academy of Economic Studies - Bucharest, Romania, vol. 23(58), pages 601-601, August.

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