Does quality pay in the pharmaceutical industry? The mediating role of training of personnel between quality management and performance
Author
Abstract
Suggested Citation
Download full text from publisher
References listed on IDEAS
- Booth, Alison L, 1991. "Job-Related Formal Training: Who Receives It and What Is It Worth?," Oxford Bulletin of Economics and Statistics, Department of Economics, University of Oxford, vol. 53(3), pages 281-294, August.
- Ginger Zhe Jin & Andrew Kato, 2006. "Price, quality, and reputation: evidence from an online field experiment," RAND Journal of Economics, RAND Corporation, vol. 37(4), pages 983-1005, December.
- Ng, Ying Chu, 2005. "Training determinants and productivity impact of training in China: a case of Shanghai," Economics of Education Review, Elsevier, vol. 24(3), pages 275-295, June.
- repec:bla:jindec:v:46:y:1998:i:2:p:157-82 is not listed on IDEAS
- Charles J. Corbett & María J. Montes-Sancho & David A. Kirsch, 2005. "The Financial Impact of ISO 9000 Certification in the United States: An Empirical Analysis," Management Science, INFORMS, vol. 51(7), pages 1046-1059, July.
- van Smoorenburg, M. S. M. & van der Velden, R. K. W., 2000. "The training of school-leavers: Complementarity or substitution?," Economics of Education Review, Elsevier, vol. 19(2), pages 207-217, April.
- Sarstedt, Marko & Ringle, Christian M. & Smith, Donna & Reams, Russell & Hair, Joseph F., 2014. "Partial least squares structural equation modeling (PLS-SEM): A useful tool for family business researchers," Journal of Family Business Strategy, Elsevier, vol. 5(1), pages 105-115.
- Fabrizio, Kira R., 2009. "Absorptive capacity and the search for innovation," Research Policy, Elsevier, vol. 38(2), pages 255-267, March.
- Blunch, Niels-Hugo & Castro, Paula, 2005. "Multinational enterprises and training revisited: do international standards matter?," Social Protection Discussion Papers and Notes 32546, The World Bank.
- Nooteboom, Bart & Van Haverbeke, Wim & Duysters, Geert & Gilsing, Victor & van den Oord, Ad, 2007.
"Optimal cognitive distance and absorptive capacity,"
Research Policy, Elsevier, vol. 36(7), pages 1016-1034, September.
- Nooteboom, B. & Vanheverbeke, W.P.M. & Duysters, G.M. & Gilsing, V.A. & Oord van den, A.J., 2005. "Optimal cognitive distance and absorptive capacity," Working Papers 05.05, Eindhoven Center for Innovation Studies.
- Nooteboom, B. & Vanhaverbeke, W.P.M. & Duijsters, G.M. & Gilsing, V.A. & Oord, A., 2006. "Optimal Cognitive Distance and Absorptive Capacity," Discussion Paper 2006-33, Tilburg University, Center for Economic Research.
- Nooteboom, B. & Vanhaverbeke, W.P.M. & Duijsters, G.M. & Gilsing, V.A. & Oord, A., 2006. "Optimal Cognitive Distance and Absorptive Capacity," Other publications TiSEM eb5155cb-c888-4301-a667-9, Tilburg University, School of Economics and Management.
- McGuirk, Helen & Lenihan, Helena & Hart, Mark, 2015. "Measuring the impact of innovative human capital on small firms’ propensity to innovate," Research Policy, Elsevier, vol. 44(4), pages 965-976.
- Iain M. Cockburn & Rebecca M. Henderson, 1998. "Absorptive Capacity, Coauthoring Behavior, and the Organization of Research in Drug Discovery," Journal of Industrial Economics, Wiley Blackwell, vol. 46(2), pages 157-182, June.
- Thomas C. Powell, 1995. "Total quality management as competitive advantage: A review and empirical study," Strategic Management Journal, Wiley Blackwell, vol. 16(1), pages 15-37.
- Bee Yan Aw & Mark J. Roberts & Tor Winston, 2007. "Export Market Participation, Investments in R&D and Worker Training, and the Evolution of Firm Productivity," The World Economy, Wiley Blackwell, vol. 30(1), pages 83-104, January.
- Kevin B. Hendricks & Vinod R. Singhal, 2001. "The Long-Run Stock Price Performance of Firms with Effective TQM Programs," Management Science, INFORMS, vol. 47(3), pages 359-368, March.
- Ralph Kober & Thanesvary Subraamanniam & John Watson, 2012. "The impact of total quality management adoption on small and medium enterprises’ financial performance," Accounting and Finance, Accounting and Finance Association of Australia and New Zealand, vol. 52(2), pages 421-438, June.
- Dana Minbaeva & Torben Pedersen & Ingmar Björkman & Carl F Fey & Hyeon Jeong Park, 2014. "MNC knowledge transfer, subsidiary absorptive capacity and HRM," Journal of International Business Studies, Palgrave Macmillan;Academy of International Business, vol. 45(1), pages 38-51, January.
- Christopher D. Zatzick & Thomas P. Moliterno & Tony Fang, 2012. "Strategic (MIS)FIT: The Implementation of TQM in Manufacturing Organizations," Strategic Management Journal, Wiley Blackwell, vol. 33(11), pages 1321-1330, November.
- Lo, Chris K.Y. & Yeung, Andy C.L. & Cheng, T.C.E., 2009. "ISO 9000 and supply chain efficiency: Empirical evidence on inventory and account receivable days," International Journal of Production Economics, Elsevier, vol. 118(2), pages 367-374, April.
- Huang, Kuo-En & Wu, Jih-Hwa & Lu, Shiau-Yun & Lin, Yi-Chia, 2016. "Innovation and technology creation effects on organizational performance," Journal of Business Research, Elsevier, vol. 69(6), pages 2187-2192.
- Dana B Minbaeva & Torben Pedersen & Ingmar Björkman & Carl F Fey, 2014. "A retrospective on: MNC knowledge transfer, subsidiary absorptive capacity, and HRM," Journal of International Business Studies, Palgrave Macmillan;Academy of International Business, vol. 45(1), pages 52-62, January.
- Klingenberg, Beate & Timberlake, Rachel & Geurts, Tom G. & Brown, Roger J., 2013. "The relationship of operational innovation and financial performance—A critical perspective," International Journal of Production Economics, Elsevier, vol. 142(2), pages 317-323.
- Xinshu Zhao & John G. Lynch & Qimei Chen, 2010. "Reconsidering Baron and Kenny: Myths and Truths about Mediation Analysis," Journal of Consumer Research, Journal of Consumer Research Inc., vol. 37(2), pages 197-206, August.
- Ginger Zhe Jin & Andrew Kato, 2006. "Price, quality, and reputation: evidence from an online field experiment," RAND Journal of Economics, The RAND Corporation, vol. 37(4), pages 983-1005, December.
- O’Neill, Peter & Sohal, Amrik & Teng, Chih Wei, 2016. "Quality management approaches and their impact on firms׳ financial performance – An Australian study," International Journal of Production Economics, Elsevier, vol. 171(P3), pages 381-393.
- Peter J. Lane & Jane E. Salk & Marjorie A. Lyles, 2001. "Absorptive capacity, learning, and performance in international joint ventures," Strategic Management Journal, Wiley Blackwell, vol. 22(12), pages 1139-1161, December.
Most related items
These are the items that most often cite the same works as this one and are cited by the same works as this one.- Castillo Apraiz, Julen & Matey de Antonio, Jesús, 2020. "The mediating role of personnel training between innovation and performance: Evidence from the German pharmaceutical industry," Cuadernos de Gestión, Universidad del País Vasco - Instituto de Economía Aplicada a la Empresa (IEAE).
- H. Emre Yildiz & Adis Murtic & Udo Zander & Anders Richtnér, 2019. "What Fosters Individual-Level Absorptive Capacity in MNCs? An Extended Motivation–Ability–Opportunity Framework," Management International Review, Springer, vol. 59(1), pages 93-129, February.
- O’Neill, Peter & Sohal, Amrik & Teng, Chih Wei, 2016. "Quality management approaches and their impact on firms׳ financial performance – An Australian study," International Journal of Production Economics, Elsevier, vol. 171(P3), pages 381-393.
- Yildiz, H. Emre & Murtic, Adis & Zander, Udo, 2024. "Re-conceptualizing absorptive capacity: The importance of teams as a meso-level context," Technological Forecasting and Social Change, Elsevier, vol. 199(C).
- Jean-Marie Nkongolo-Bakenda & Elie V. Chrysostome, 2020. "Exploring the organizing and strategic factors of diasporic transnational entrepreneurs in Canada: An empirical study," Journal of International Entrepreneurship, Springer, vol. 18(3), pages 336-372, September.
- Effelsberg, Martin, 2011. "Wissenstransfer in Innovationskooperationen: Ergebnisse einer Literaturstudie zur "Absorptive Capacity"," Arbeitspapiere 107, University of Münster, Institute for Cooperatives.
- Hanne Peeters & Julie Callaert & Bart Looy, 2020. "Do firms profit from involving academics when developing technology?," The Journal of Technology Transfer, Springer, vol. 45(2), pages 494-521, April.
- Martinez-Costa, Micaela & Martinez-Lorente, Angel R. & Choi, Thomas Y., 2008. "Simultaneous consideration of TQM and ISO 9000 on performance and motivation: An empirical study of Spanish companies," International Journal of Production Economics, Elsevier, vol. 113(1), pages 23-39, May.
- Ding, Li & Lam, Hugo K.S. & Cheng, T.C.E. & Zhou, Honggeng, 2018. "A review of short-term event studies in operations and supply chain management," International Journal of Production Economics, Elsevier, vol. 200(C), pages 329-342.
- Lascaux, Alexander, 2019. "Absorptive Capacity, Research Output Sharing, and Research Output Capture in University-Industry Partnerships," Scandinavian Journal of Management, Elsevier, vol. 35(3).
- Nicolau, Juan Luis & Sellers, Ricardo, 2010. "The quality of quality awards: Diminishing information asymmetries in a hotel chain," Journal of Business Research, Elsevier, vol. 63(8), pages 832-839, August.
- Apriliyanti, Indri Dwi & Alon, Ilan, 2017. "Bibliometric analysis of absorptive capacity," International Business Review, Elsevier, vol. 26(5), pages 896-907.
- Hammady Ahmed DINE RABEH, 2013. "Firm Resources’ Entanglement Determines ITS Absorptive Capacity: A Review Towards A New Reconceptualization," Working Papers 270, Laboratoire de Recherche sur l'Industrie et l'Innovation. ULCO / Research Unit on Industry and Innovation.
- Marina Van Geenhuizen, 2016. "Capability factors in changing patterns of international knowledge relationships among university spin-off firms in Northwest Europe," ERSA conference papers ersa16p405, European Regional Science Association.
- Blunch, Niels-Hugo & Castro, Paula, 2005. "Multinational enterprises and training revisited: do international standards matter?," Social Protection Discussion Papers and Notes 32546, The World Bank.
- Benhayoun, Lamiae & Le Dain, Marie-Anne & Dominguez-Péry, Carine & Lyons, Andrew C., 2020. "SMEs embedded in collaborative innovation networks: How to measure their absorptive capacity?," Technological Forecasting and Social Change, Elsevier, vol. 159(C).
- Tobias Gesche, 2022. "Reference‐price shifts and customer antagonism: Evidence from reviews for online auctions," Journal of Economics & Management Strategy, Wiley Blackwell, vol. 31(3), pages 558-578, August.
- de Jong, Jeroen P.J. & Freel, Mark, 2010. "Absorptive capacity and the reach of collaboration in high technology small firms," Research Policy, Elsevier, vol. 39(1), pages 47-54, February.
- Philippe Jehiel & Laurent Lamy, 2015.
"On absolute auctions and secret reserve prices,"
RAND Journal of Economics, RAND Corporation, vol. 46(2), pages 241-270, June.
- Jehiel, Philippe & Lamy, Laurent, 2014. "On absolute auctions and secret reserve prices," CEPR Discussion Papers 9791, C.E.P.R. Discussion Papers.
- Philippe Jehiel & Laurent Lamy, 2015. "On absolute auctions and secret reserve prices," PSE-Ecole d'économie de Paris (Postprint) halshs-01155875, HAL.
- Philippe Jehiel & Laurent Lamy, 2015. "On absolute auctions and secret reserve prices," Post-Print halshs-01155875, HAL.
- Bate, Roger & Jin, Ginger Zhe & Mathur, Aparna, 2011.
"Does price reveal poor-quality drugs? Evidence from 17 countries,"
Journal of Health Economics, Elsevier, vol. 30(6), pages 1150-1163.
- Roger Bate & Ginger Zhe Jin & Aparna Mathur, 2011. "Does Price Reveal Poor-Quality Drugs? Evidence from 17 Countries," NBER Working Papers 16854, National Bureau of Economic Research, Inc.
More about this item
Keywords
quality management; pharmaceutical; training; performance; mediation; gestión de la calidad; farmacéutico; formación; desempeño; mediación;All these keywords.
Statistics
Access and download statisticsCorrections
All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:ehu:rdadme:32205. See general information about how to correct material in RePEc.
If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.
If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .
If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.
For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Alcira Macías Redondo (email available below). General contact details of provider: https://edirc.repec.org/data/esehues.html .
Please note that corrections may take a couple of weeks to filter through the various RePEc services.