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The effect of continuous improvement capacity on the relationship between of corporate social performance and business performance in maritime transport in Singapore

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  • Yuen, Kum Fai
  • Thai, Vinh V.
  • Wong, Yiik Diew

Abstract

Drawing on organisational learning theory, this study argues that shipping firms with high continuous improvement capacities have better success in transforming corporate social performance (CSP) into business performance. Survey data were collected from 223 shipping firms in Singapore and analysed using multi-sampling analysis, hierarchical regression modelling, and simple slope analysis. The results support the study’s argument and show that business performance is maximised when continuous improvement programmes targeted at CSP are carried out at a gradual pace and at regular intervals. This implies that shipping firms should adopt a dynamic, value-driven approach to improving CSP.

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  • Yuen, Kum Fai & Thai, Vinh V. & Wong, Yiik Diew, 2016. "The effect of continuous improvement capacity on the relationship between of corporate social performance and business performance in maritime transport in Singapore," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 95(C), pages 62-75.
    • Handle: RePEc:eee:transe:v:95:y:2016:i:c:p:62-75
    DOI: 10.1016/j.tre.2016.09.003
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    1. Yuen, Kum Fai & Thai, Vinh V. & Wong, Yiik Diew & Wang, Xueqin, 2018. "Interaction impacts of corporate social responsibility and service quality on shipping firms’ performance," Transportation Research Part A: Policy and Practice, Elsevier, vol. 113(C), pages 397-409.
    2. Raiswa Saha & Shashi & Roberto Cerchione & Rajwinder Singh & Richa Dahiya, 2020. "Effect of ethical leadership and corporate social responsibility on firm performance: A systematic review," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 27(2), pages 409-429, March.
    3. Su, Lujun & Gong, Qi & Huang, Yinghua, 2020. "How do destination social responsibility strategies affect tourists’ intention to visit? An attribution theory perspective," Journal of Retailing and Consumer Services, Elsevier, vol. 54(C).
    4. Yuzhe Zhao & Yujun Fan & Jingmiao Zhou & Haibo Kuang, 2019. "Bi-Objective Optimization of Vessel Speed and Route for Sustainable Coastal Shipping under the Regulations of Emission Control Areas," Sustainability, MDPI, vol. 11(22), pages 1-24, November.
    5. Yuen, Kum Fai & Wang, Xueqin & Wong, Yiik Diew & Zhou, Qingji, 2018. "The effect of sustainable shipping practices on shippers’ loyalty: The mediating role of perceived value, trust and transaction cost," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 116(C), pages 123-135.
    6. Yuen, Kum Fai & Thai, Vinh V. & Wong, Yiik Diew, 2017. "Corporate social responsibility and classical competitive strategies of maritime transport firms: A contingency-fit perspective," Transportation Research Part A: Policy and Practice, Elsevier, vol. 98(C), pages 1-13.
    7. Zahid Yousaf & Magdalena Radulescu & Crenguta Ileana Sinisi & Luminita Serbanescu & Loredana Maria Paunescu, 2021. "Harmonization of Green Motives and Green Business Strategies towards Sustainable Development of Hospitality and Tourism Industry: Green Environmental Policies," Sustainability, MDPI, vol. 13(12), pages 1-22, June.
    8. Yuen, Kum Fai & Wang, Xueqin & Wong, Yiik Diew & Ma, Fei, 2019. "A contingency view of the effects of sustainable shipping exploitation and exploration on business performance," Transport Policy, Elsevier, vol. 77(C), pages 90-103.
    9. Vitor Pereira & Graça Miranda Silva & Álvaro Dias, 2021. "Sustainability Practices in Hospitality: Case Study of a Luxury Hotel in Arrábida Natural Park," Sustainability, MDPI, vol. 13(6), pages 1-21, March.
    10. Yuen, Kum Fai & Thai, Vinh V. & Wong, Yiik Diew, 2018. "An investigation of shippers’ satisfaction and behaviour towards corporate social responsibility in maritime transport," Transportation Research Part A: Policy and Practice, Elsevier, vol. 116(C), pages 275-289.
    11. Jon Fernández Carrera & Alfredo Amor del Olmo & María Romero Cuadrado & María del Mar Espinosa Escudero & Luis Romero Cuadrado, 2021. "From Lean 5S to 7S Methodology Implementing Corporate Social Responsibility Concept," Sustainability, MDPI, vol. 13(19), pages 1-17, September.
    12. Yuen, Kum Fai & Wang, Xueqin & Wong, Yiik Diew & Li, Kevin X., 2020. "The role of stakeholder participation and sustainability integration in maritime transport: A structure-conduct-performance analysis," Transport Policy, Elsevier, vol. 99(C), pages 44-53.
    13. Fei Ma & Dan Guo & Kum Fai Yuen & Qipeng Sun & Fuxia Ren & Xiaobo Xu & Chengyong Zhao, 2020. "The Influence of Continuous Improvement of Public Car-Sharing Platforms on Passenger Loyalty: A Mediation and Moderation Analysis," IJERPH, MDPI, vol. 17(8), pages 1-21, April.
    14. Yuen, Kum Fai & Li, Kevin X. & Xu, Gangyan & Wang, Xueqin & Wong, Yiik Diew, 2019. "A taxonomy of resources for sustainable shipping management: Their interrelationships and effects on business performance," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 128(C), pages 316-332.
    15. Chua, Jie Ying & Wang, Xueqin & Yuen, Kum Fai, 2023. "Sustainable shipping management: Definitions, critical success factors, drivers and performance," Transport Policy, Elsevier, vol. 141(C), pages 72-82.

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