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Comparing Operating Characteristics of Queues in Which Customers Require a Random Number of Servers

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  • Linda Green

    (Columbia University)

Abstract

We examine the relative effects of several service order disciplines on important operating characteristics of queues in which customers request a random number of servers. This class of queues is characterized by customers who cannot begin service until all required servers are available. We show that for many systems in this class, it is possible to define a new service order discipline which is more efficient than FIFO with respect to one or more measures such as expected waiting time, probability of delay, etc.

Suggested Citation

  • Linda Green, 1981. "Comparing Operating Characteristics of Queues in Which Customers Require a Random Number of Servers," Management Science, INFORMS, vol. 27(1), pages 65-74, January.
  • Handle: RePEc:inm:ormnsc:v:27:y:1981:i:1:p:65-74
    DOI: 10.1287/mnsc.27.1.65
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    Cited by:

    1. Michael Dreyfuss & Yair Y. Shaki & Uri Yechiali, 2022. "The double-space parking problem," OR Spectrum: Quantitative Approaches in Management, Springer;Gesellschaft für Operations Research e.V., vol. 44(4), pages 1131-1147, December.
    2. Dijk, N.M. van & Smeitink, E., 1988. "A non-exponential queueing system with batch servicing," Serie Research Memoranda 0013, VU University Amsterdam, Faculty of Economics, Business Administration and Econometrics.
    3. Ansari, Sardar & Yoon, Soovin & Albert, Laura A., 2017. "An approximate hypercube model for public service systems with co-located servers and multiple response," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 103(C), pages 143-157.

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