IDEAS home Printed from https://ideas.repec.org/a/eee/transa/v48y2013icp132-145.html
   My bibliography  Save this article

Psychometric analysis of the satisfaction with travel scale

Author

Listed:
  • Friman, Margareta
  • Fujii, Satoshi
  • Ettema, Dick
  • Gärling, Tommy
  • Olsson, Lars E.

Abstract

Confirmatory factor analyses are used to examine the psychometric properties of the satisfaction with travel scale (STS), including tests of measurement invariance across urban areas and travel modes (car, public transport and slow modes). The data set consists of questionnaire responses from random samples of residents of Sweden’s three largest urban areas. A theoretically supported, one-factor second-order measurement model with three separate constructs received empirical support in analyses of satisfaction with daily travel in general, satisfaction with the commute to work, and satisfaction with the commute from work in the different urban areas and with different travel modes. On the three first-order factors, high loadings were as expected obtained on scales involving cognitive evaluations (e.g. “low vs. high standard”) and affective evaluations with respect to positive deactivation (e.g. “relaxed vs. stressed”) and positive activation (e.g. “alert vs. tired”). Satisfaction with daily travel in general differed significantly in the largest urban area from the medium-large urban area and the smallest urban area. The results also revealed that commuters travelling by bicycle or on foot are more satisfied with their work commute than people using other travel modes.

Suggested Citation

  • Friman, Margareta & Fujii, Satoshi & Ettema, Dick & Gärling, Tommy & Olsson, Lars E., 2013. "Psychometric analysis of the satisfaction with travel scale," Transportation Research Part A: Policy and Practice, Elsevier, vol. 48(C), pages 132-145.
  • Handle: RePEc:eee:transa:v:48:y:2013:i:c:p:132-145
    DOI: 10.1016/j.tra.2012.10.012
    as

    Download full text from publisher

    File URL: http://www.sciencedirect.com/science/article/pii/S0965856412001516
    Download Restriction: Full text for ScienceDirect subscribers only

    File URL: https://libkey.io/10.1016/j.tra.2012.10.012?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Mokhtarian, Patricia L & Salomon, Ilan & S, Lothlorien, 2001. "Understanding the Demand for Travel: It's Not Purely 'Derived'," University of California Transportation Center, Working Papers qt5bh2d8mh, University of California Transportation Center.
    2. Abou-Zeid, Maya & Ben-Akiva, Moshe, 2011. "The effect of social comparisons on commute well-being," Transportation Research Part A: Policy and Practice, Elsevier, vol. 45(4), pages 345-361, May.
    3. Daniel Kahneman & Peter P. Wakker & Rakesh Sarin, 1997. "Back to Bentham? Explorations of Experienced Utility," The Quarterly Journal of Economics, President and Fellows of Harvard College, vol. 112(2), pages 375-406.
    4. Cecilia Bergstad & Amelie Gamble & Tommy Gärling & Olle Hagman & Merritt Polk & Dick Ettema & Margareta Friman & Lars Olsson, 2011. "Subjective well-being related to satisfaction with daily travel," Transportation, Springer, vol. 38(1), pages 1-15, January.
    5. Suzanne Slocum-Gori & Bruno Zumbo & Alex Michalos & Ed Diener, 2009. "A Note on the Dimensionality of Quality of Life Scales: An Illustration with the Satisfaction with Life Scale (SWLS)," Social Indicators Research: An International and Interdisciplinary Journal for Quality-of-Life Measurement, Springer, vol. 92(3), pages 489-496, July.
    6. Stradling, Stephen G. & Anable, Jillian & Carreno, Michael, 2007. "Performance, importance and user disgruntlement: A six-step method for measuring satisfaction with travel modes," Transportation Research Part A: Policy and Practice, Elsevier, vol. 41(1), pages 98-106, January.
    7. Daniel Kahneman & Robert Sugden, 2005. "Experienced Utility as a Standard of Policy Evaluation," Environmental & Resource Economics, Springer;European Association of Environmental and Resource Economists, vol. 32(1), pages 161-181, September.
    8. Mokhtarian, Patricia L. & Salomon, Ilan, 2001. "How derived is the demand for travel? Some conceptual and measurement considerations," Transportation Research Part A: Policy and Practice, Elsevier, vol. 35(8), pages 695-719, September.
    9. Olsson, Lars E. & Friman, Margareta & Pareigis, Jörg & Edvardsson, Bo, 2012. "Measuring service experience: Applying the satisfaction with travel scale in public transport," Journal of Retailing and Consumer Services, Elsevier, vol. 19(4), pages 413-418.
    10. Ed Diener & Eunkook Suh, 1997. "Measuring Quality Of Life: Economic, Social, And Subjective Indicators," Social Indicators Research: An International and Interdisciplinary Journal for Quality-of-Life Measurement, Springer, vol. 40(1), pages 189-216, January.
    11. Abou-Zeid, Maya & Ben-Akiva, Moshe, 2012. "Travel mode switching: Comparison of findings from two public transportation experiments," Transport Policy, Elsevier, vol. 24(C), pages 48-59.
    12. Ettema, Dick & Friman, Margareta & Gärling, Tommy & Olsson, Lars E. & Fujii, Satoshi, 2012. "How in-vehicle activities affect work commuters’ satisfaction with public transport," Journal of Transport Geography, Elsevier, vol. 24(C), pages 215-222.
    13. Ettema, Dick & Gärling, Tommy & Olsson, Lars E. & Friman, Margareta, 2010. "Out-of-home activities, daily travel, and subjective well-being," Transportation Research Part A: Policy and Practice, Elsevier, vol. 44(9), pages 723-732, November.
    14. Friman, Margareta, 2004. "The structure of affective reactions to critical incidents," Journal of Economic Psychology, Elsevier, vol. 25(3), pages 331-353, June.
    15. Novaco, Raymond W. & Stokols, Daniel & Milanesi, Louis, 1990. "Objective and Subjective Dimensions Of Travel Impedance as Determinants Of Commuting Stress," University of California Transportation Center, Working Papers qt5jq8164z, University of California Transportation Center.
    16. Fellesson, Markus & Friman, Margareta, 2008. "Perceived Satisfaction with Public Transport Service in Nine European Cities," Journal of the Transportation Research Forum, Transportation Research Forum, vol. 47(3).
    17. Ajzen, Icek, 1991. "The theory of planned behavior," Organizational Behavior and Human Decision Processes, Elsevier, vol. 50(2), pages 179-211, December.
    18. Hess, Stephane & Daly, Andrew & Rohr, Charlene & Hyman, Geoff, 2007. "On the development of time period and mode choice models for use in large scale modelling forecasting systems," Transportation Research Part A: Policy and Practice, Elsevier, vol. 41(9), pages 802-826, November.
    19. Hensher, David A. & Stopher, Peter & Bullock, Philip, 2003. "Service quality--developing a service quality index in the provision of commercial bus contracts," Transportation Research Part A: Policy and Practice, Elsevier, vol. 37(6), pages 499-517, July.
    20. Jain, Juliet & Lyons, Glenn, 2008. "The gift of travel time," Journal of Transport Geography, Elsevier, vol. 16(2), pages 81-89.
    21. Maya Abou-Zeid & Moshe Ben-Akiva, 2012. "Well-being and activity-based models," Transportation, Springer, vol. 39(6), pages 1189-1207, November.
    22. Carse, Andrew, 2011. "Assessment of transport quality of life as an alternative transport appraisal technique," Journal of Transport Geography, Elsevier, vol. 19(5), pages 1037-1045.
    23. Steg, Linda, 2005. "Car use: lust and must. Instrumental, symbolic and affective motives for car use," Transportation Research Part A: Policy and Practice, Elsevier, vol. 39(2-3), pages 147-162.
    24. Marne Arthaud-day & Joseph Rode & Christine Mooney & Janet Near, 2005. "The Subjective Well-being Construct: A Test of its Convergent, Discriminant, and Factorial Validity," Social Indicators Research: An International and Interdisciplinary Journal for Quality-of-Life Measurement, Springer, vol. 74(3), pages 445-476, December.
    25. Novaco, Raymond W. & Stokols, Daniel & Milanesi, Louis, 1990. "Objective and Subjective Dimensions Of Travel Impedance as Determinants Of Commuting and Stress," University of California Transportation Center, Working Papers qt10m3x16k, University of California Transportation Center.
    26. Jeffrey Newman & Vincent Bernardin, 2010. "Hierarchical ordering of nests in a joint mode and destination choice model," Transportation, Springer, vol. 37(4), pages 677-688, July.
    27. Eric Miller & Matthew Roorda & Juan Carrasco, 2005. "A tour-based model of travel mode choice," Transportation, Springer, vol. 32(4), pages 399-422, July.
    28. Richard Wener & Gary Evans & Donald Phillips & Natasha Nadler, 2003. "Running for the 7:45: The effects of public transit improvements on commuter stress," Transportation, Springer, vol. 30(2), pages 203-220, May.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Eriksson, Lars & Friman, Margareta & Gärling, Tommy, 2013. "Perceived attributes of bus and car mediating satisfaction with the work commute," Transportation Research Part A: Policy and Practice, Elsevier, vol. 47(C), pages 87-96.
    2. De Vos, Jonas & Witlox, Frank, 2017. "Travel satisfaction revisited. On the pivotal role of travel satisfaction in conceptualising a travel behaviour process," Transportation Research Part A: Policy and Practice, Elsevier, vol. 106(C), pages 364-373.
    3. Haruna Suzuki & Satoshi Fujii & Tommy Gärling & Dick Ettema & Lars Olsson & Margareta Friman, 2014. "Rules for aggregated satisfaction with work commutes," Transportation, Springer, vol. 41(3), pages 495-506, May.
    4. Lars Olsson & Tommy Gärling & Dick Ettema & Margareta Friman & Satoshi Fujii, 2013. "Happiness and Satisfaction with Work Commute," Social Indicators Research: An International and Interdisciplinary Journal for Quality-of-Life Measurement, Springer, vol. 111(1), pages 255-263, March.
    5. Ettema, Dick & Friman, Margareta & Gärling, Tommy & Olsson, Lars E. & Fujii, Satoshi, 2012. "How in-vehicle activities affect work commuters’ satisfaction with public transport," Journal of Transport Geography, Elsevier, vol. 24(C), pages 215-222.
    6. Christopher D. Higgins & Matthias N. Sweet & Pavlos S. Kanaroglou, 2018. "All minutes are not equal: travel time and the effects of congestion on commute satisfaction in Canadian cities," Transportation, Springer, vol. 45(5), pages 1249-1268, September.
    7. Ettema, Dick & Gärling, Tommy & Olsson, Lars E. & Friman, Margareta, 2010. "Out-of-home activities, daily travel, and subjective well-being," Transportation Research Part A: Policy and Practice, Elsevier, vol. 44(9), pages 723-732, November.
    8. Jonas De Vos, 2019. "Analysing the effect of trip satisfaction on satisfaction with the leisure activity at the destination of the trip, in relationship with life satisfaction," Transportation, Springer, vol. 46(3), pages 623-645, June.
    9. Morris, Eric A., 2015. "Should we all just stay home? Travel, out-of-home activities, and life satisfaction," Transportation Research Part A: Policy and Practice, Elsevier, vol. 78(C), pages 519-536.
    10. Milakis, Dimitris & Cervero, Robert & van Wee, Bert & Maat, Kees, 2015. "Do people consider an acceptable travel time? Evidence from Berkeley, CA," Journal of Transport Geography, Elsevier, vol. 44(C), pages 76-86.
    11. Mao, Zidan & Ettema, Dick & Dijst, Martin, 2016. "Commuting trip satisfaction in Beijing: Exploring the influence of multimodal behavior and modal flexibility," Transportation Research Part A: Policy and Practice, Elsevier, vol. 94(C), pages 592-603.
    12. Hook, Hannah & De Vos, Jonas & Van Acker, Veronique & Witlox, Frank, 2021. "Do travel options influence how commute time satisfaction relates to the residential built environment?," Journal of Transport Geography, Elsevier, vol. 92(C).
    13. Huyen T. K. Le & Andre L. Carrel, 2021. "Happy today, satisfied tomorrow: emotion—satisfaction dynamics in a multi-week transit user smartphone survey," Transportation, Springer, vol. 48(1), pages 45-66, February.
    14. Jonas De Vos & Patricia L. Mokhtarian & Tim Schwanen & Veronique Van Acker & Frank Witlox, 2016. "Travel mode choice and travel satisfaction: bridging the gap between decision utility and experienced utility," Transportation, Springer, vol. 43(5), pages 771-796, September.
    15. Cecilia Bergstad & Amelie Gamble & Tommy Gärling & Olle Hagman & Merritt Polk & Dick Ettema & Margareta Friman & Lars Olsson, 2011. "Subjective well-being related to satisfaction with daily travel," Transportation, Springer, vol. 38(1), pages 1-15, January.
    16. Patrick A. Singleton & Kelly J. Clifton, 2021. "Towards measures of affective and eudaimonic subjective well-being in the travel domain," Transportation, Springer, vol. 48(1), pages 303-336, February.
    17. Bindong Sun & Jie Lin & Chun Yin, 2021. "How does commute duration affect subjective well-being? A case study of Chinese cities," Transportation, Springer, vol. 48(2), pages 885-908, April.
    18. Denstadli, Jon Martin & Julsrud, Tom Erik & Christiansen, Petter, 2017. "Urban commuting – A threat to the work-family balance?," Journal of Transport Geography, Elsevier, vol. 61(C), pages 87-94.
    19. Eric Morris & Erick Guerra, 2015. "Mood and mode: does how we travel affect how we feel?," Transportation, Springer, vol. 42(1), pages 25-43, January.
    20. Kroesen, Maarten, 2022. "Working from home during the corona-crisis is associated with higher subjective well-being for women with long (pre-corona) commutes," Transportation Research Part A: Policy and Practice, Elsevier, vol. 156(C), pages 14-23.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:eee:transa:v:48:y:2013:i:c:p:132-145. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Catherine Liu (email available below). General contact details of provider: http://www.elsevier.com/wps/find/journaldescription.cws_home/547/description#description .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.